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"Very good service at a fair price. Service Manager Nick gave no pressure options for my situation. I elected for a new install which was performed within two days. Nick was very knowledgeable and responsive to my questions and concerns. Joe and Kaleb did an amazingly good job integrating the new furnace. Thrown together old systems now look like one streamlined unit. It doesn't just "work," it was put in with some craftmanship (HVAC art). Will definitely continue to use this company."

"I must apologize for the delay in submission of this report. My business and the travels it demands have commanded the majority of my attention in recent months. It is for this very reason that I use Angie's List as a guide in finding providers such as Watkins Heating and Cooling.....I can trust that they will do a great job without the need for me to be present for every project.
I shopped 3 providers rated on Angies List. I found Elliot Watkins to be a unique balance of experience, professionalism, and sincerity in his approach to business. No-nonsense, no aggressive sales tactics, and a good knack for listening to his customers.
A few weeks after meeting Elliot in our home, I called to ask a few clarifying questions and when they could perform the work. The date was established on that call. About 2 weeks later, the equipment was delivered the day before the installation was to be performed, and the 2-man crew reported early the following morning. 
I was pleased with the courtesy and respect for our property displayed by the installers. Additionally, they were personable and a pleasure to work with. The job went very smooth with removal of the furnace/air handler being accomplished without a scratch to a wall. The installation of the new equipment went very well. The attention to detail with regard to wiring, refrigerant tubing runs, and other details some customers would not notice, was great to see. A follow-up call was made the following morning to be sure all was ok (which it was).
I could not have been happier with the way the installation proceeded, the professionalism of the crew, and the follow-up. One good thing about being a little tardy with my report is that I can offer a better perspective with regar to the PRODUCT.
I replaced our HVAC system pre-emptively. It was still in good working condition, but knowing its days were limited, I chose to replace it when it was convenient for me. After a full heating season, I am very pleased. Further, getting into the cooling season, I am equally as pleased with the airconditioning side of the system. This system provides a level of comfort we had not experienced in our home previously. The temperature is surprisingly consistent throughout the house and I sleep much better due to the low sound level of the air handler and the condenser outside a bedroom window. And,without a doubt, my overall energy bills have been greatly reduced. This system has given me some choice in my heating costs. Previously I was hostage to the whims of my propane gas supplier. Now, I can decide what makes sense and heat our home in the interests of my family. So...kudos to Watkins Heating and Cooling and, so far, to Trane. We could not be more pleased. With an investment this large, longevity will tell the story. I hope it proves to be as good a product in the long term as it does now.
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"Just bought my home and had not turned the furnace on yet.  Robbie came out and inspected the furnace and also went over the filter system and things I need to do to keep it running at peak performance.
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"The replacement of our 15 year old HVAC system went well. Pricing was competitive with others and customer service was great. There were a couple of issues we brought up regarding the installation and Elliot addressed them immediately. We are very pleased with the system installed, and will use Cincinnati Heating and Air Conditioning for service and other needs. Elliot is very honest and all involved were very courteous, especially regarding COVID 19 precautions and concerns."

"Austin C. provided a professional, knowledgeable, and quality installation of my water heater."

"Dave was very professional. He took the time to explain current condition of my heating and air unit and the options available to keep my system in top running order. Highly recommend."

Hi! I am a chemical engineer specializing in industrial utilities by trade who enjoys fixing and building things in my free time. I offer services such as furniture building, home appliance repairs (ovens, refrigerators, freezers, dishwasher, garbage disposal, washer/dryer, water heater, A/C, furnace, sump pump, etc) small scale plumbing or drainage projects/repairs (exterior storm water drainage, pvc/copper piping- I do not do cast iron, faucets, etc). I can install new appliances, but might need help lifting and setting the appliance (I do not dispose of old appliances). I also can repair kitchen stand mixers such as Kitchen aids (rebuild/regrease).

"They were very helpful, did great work. The two guys that came out were very friendly and knew what they were doing. One of the gentlemen let me know that the water heater vent was always running, so he helped me out there."

"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"Last winter our old furnace wasn't working properly. Called Hauser and they came to our house within 2 hrs as furnce not working and very cold. Heat exchanger bad in an old furnace. Got quotes on 3 different furnaces that night and it was installed the very next morning! Since installation their service has been 5 star. Highly recommend Hauser Heating & Air."