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There are 7 highly-rated local home security companies.

Recent Home Security Systems Reviews in Norwalk

  • BCT Alarm Services Inc
    5.0
    Brian Jankowski, the owner, was intimately involved in every step of the process, from assessing our needs and our home and discussing our options with us, to the actual installation, homeowner training, monitoring, and frequent follow-up to ensure that any questions we had were answered promptly, and any problems were immediately addressed. This is a personal-service-oriented, locally owned company that provides excellent systems and outstanding service before, during and after the sale. We had BCT Alarms Services, Inc. install monitored security systems in both our home and our daughter's home. We have been very pleased with both systems and the service we have received from BCT Alarms. It should be noted that the price of the installed system includes up to 2 years of FREE local monitoring, depending upon what system you purchase. I don't want to represent that everyone gets 2 years of free monitoring. All I can say is that we received two years of free monitoring as part of our system installation price. That particular deal may vary. Periodically, BCT calls us to ask how we like the system and whether we have any questions, concerns or issues. You can't ask for anyone nicer or more reliable that Brian Jankowski of BCT Alarm Services, Inc. Easy to work with, flexible, reliable, a person of his word. We certainly prefer working with a company like BCT Alarm Services than the faceless impersonal people that you have to deal with when you sign up with some of the national companies like ADT and others with headquarters out of state who sell you the "secure in name only" "alarm" systems that are worthless, but charge you an arm and a leg for their high-priced, high-profit monitoring services. When our complimentary monitoring period is over, BCT's monitoring prices are very reasonable. We love BCT and recommend them to all our neighbors. We are proud to have their sign in our front yard
    KATHRYN R.
  • SimpliSafe Home Security
    4.0
    It went fine. I would say overall, I was pleased. It wasn't as simple as the video indicated. We had some items that had to be reprogrammed because, at the factory they weren't programmed right. There were a few glitches. I had to do many calls between me and Simpli Safe to get it resolved. We were going on vacation and were trying to get it installed before we left. We ultimately got it installed and it seems to be working properly. The fire alarm, the battery went dead right away, and so I bought a battery for it. I don't know why it went out right away. The tower needed to be reprogrammed. I think the equipment is going to work right. Once we got it working, the price seemed to be right for what we got. The quality remains to be seen. If I call on a weekend, I'm on hold for a long time, if I call during the week, I get a better response. When I finally got them on the phone, the professionalism was fine
    Polly M.
  • Guardian Alarm of Toledo
    4.0
    They came out and put in the alarm system about a month ago. I am still getting used to it. A couple of times the police have come out to make sure everything was alright. It was recommended to me by my son. He has had one in his house for years and wanted me to have one as well. I do feel safer with it. The tech that came out to install it was very nice and he introduced himself and went to work. He was very efficient and was very polite
    David J L.
  • SimpliSafe Home Security
    3.0
    - don't get this system if you need to be sure it will work - do check the total price you are paying upfront plus the monthly charge and divide it out. - not a real cost savings. - do get this system if you don't want a contract and only want to hear an alarm for your piece of mind. At least 1 a month my system will say no link to dispatcher
    Christa G.
  • SMETZER SECURITY SYSTEMS
    2.0
    After having a security system put in he told us we could add on as well as a fire alarm system we decided to do that for the last year we have called numerous times to have this done he has still not shown up! Hate LIARS
    Denise S.
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home security companies in Norwalk

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