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Wells Septic & Drain Plumbing Repair

4.79(

Customers say: Quality work

Recommended by 93% of Angi customers

35 local quotes requested

You can never foresee when your pipes, sewers, drains or septic tanks will wreak havoc in your otherwise calm lifestyle. That is why it is important to get them regularly cleaned & checked. Since 1988, Wells Septic & Drain Cleaning has been serving the homes and businesses in Central Ohio, including residents of Delaware and Morrow counties with quality plumbing services. We provide thorough, professional plumbing repair, drain cleaning and septic tank service. Additional contact name - Taylor Wells & Rosei Boyce. Additional phone number - (614) 506-6005. Additional email - [email protected].

"Short version: this company is untrustworthy, unorganized, dishonest, negligent, unresponsive, and apathetic to their customers after they've caused damages and a financial loss, even though they are supposedly insured. DO NOT DO BUSINESS WITH THEM! I give them 0/5 stars. Long version: I had an appointment with Wells at 10 AM on Monday, January 8th, 2024, to check the back-up battery for our sump-pump; it had been going off, indicating that the battery needed to be replaced. We also had noticed a little water on the floor next to where the sump pump is located. Steve and another plumber arrived over 3 hours late. One of the first things he said to me was that "the front-desk lady likes to schedule a lot of appointments." Steve first told me that the main sump pump needed replaced, so I agreed to this. After a few minutes, he then told me that it didn't need to be replaced after all and that the float had been stuck. He indicated on our appointment notes that the "main pump is operational." He also told me it would be cheaper for us to replace the back-up battery ourselves. Before leaving, he said to let him know if that didn't fix the problem. On Friday, January 12, 2024, we got a lot of rain. I went into my basement and noticed my carpet was soaking wet. I called Wells several times before getting ahold of the owner, Taylor, seeking emergency services because it was after hours. He asked me if I could tell if it was getting worse or not, because it could save me a little money to not pay the weekend rate if I waited for someone to come out on Monday to look at it. I asked that he send someone ASAP. He said he would send his head plumber, Steve, to my house first thing Saturday morning. Steve came to my house Saturday morning and assessed the problem. He replaced the sump pump and said, "I should have replaced it the first time." I fully believe that if he had replaced it the first time, my basement wouldn't have suffered the consequences. I also believe that he was rushing due to being so behind on appointments that day, and he was negligent in his diagnosis. Our carpet was completely ruined. The pad underneath was soaked and not salvageable. Our TV stand and baseboards also had water damage and needed to be replaced. My insurance company estimated the cost of repairs to far exceed what they would pay us. I called Wells and talked to Rosie for 4 minutes on January 16, 2024. After explaining the situation, I asked if I could have Taylor's number because I wanted to discuss a solution. She said she couldn't give his number out, so I asked if she could ask him to give me a call. A few days go by, and I don't hear from Taylor. I called again and talked to her on January 19, 2024, for 4 minutes. I again expressed wanting to be able to come to a solution about the damages we sustained. I never heard from Taylor. I felt like they were avoiding me, so I consulted a lawyer. He said I needed to repair everything before seeking payment from Wells. In the process of making repairs, we had another plumber install an updated sump pump system. He commented on the shoddy work done previously. In August 2024, Rosie called my husband asking him to pay our outstanding bill. He explained we hadn't paid it because of the damages they caused. She claimed it was the first time she was hearing about it, which was 100% untrue given I had talked to her twice about it. At this time, I submitted all of our receipts from our repairs to our lawyer. In the summer of 2025, my lawyer reached out to Taylor seeking payment for our repairs. He claimed this was the first time he was hearing about it. My lawyer offered to help him file a claim through his insurance to pay for the repairs. He was worried about his insurance rates going up if he filed a claim. So much so, that he hired a lawyer. He would rather pay legal fees than take accountability and do the right thing! They were unwilling to compromise, so we're left on the hook and paid over $10k for their mistake. IT SHOULD NOT GIVE YOU PEACE OF MIND THAT THEY (SUPPOSEDLY) HAVE INSURANCE!"

Marissa D on October 2025

"Short version: this company is untrustworthy, unorganized, dishonest, negligent, unresponsive, and apathetic to their customers after they've caused damages and a financial loss, even though they are supposedly insured. DO NOT DO BUSINESS WITH THEM! I give them 0/5 stars. Long version: I had an appointment with Wells at 10 AM on Monday, January 8th, 2024, to check the back-up battery for our sump-pump; it had been going off, indicating that the battery needed to be replaced. We also had noticed a little water on the floor next to where the sump pump is located. Steve and another plumber arrived over 3 hours late. One of the first things he said to me was that "the front-desk lady likes to schedule a lot of appointments." Steve first told me that the main sump pump needed replaced, so I agreed to this. After a few minutes, he then told me that it didn't need to be replaced after all and that the float had been stuck. He indicated on our appointment notes that the "main pump is operational." He also told me it would be cheaper for us to replace the back-up battery ourselves. Before leaving, he said to let him know if that didn't fix the problem. On Friday, January 12, 2024, we got a lot of rain. I went into my basement and noticed my carpet was soaking wet. I called Wells several times before getting ahold of the owner, Taylor, seeking emergency services because it was after hours. He asked me if I could tell if it was getting worse or not, because it could save me a little money to not pay the weekend rate if I waited for someone to come out on Monday to look at it. I asked that he send someone ASAP. He said he would send his head plumber, Steve, to my house first thing Saturday morning. Steve came to my house Saturday morning and assessed the problem. He replaced the sump pump and said, "I should have replaced it the first time." I fully believe that if he had replaced it the first time, my basement wouldn't have suffered the consequences. I also believe that he was rushing due to being so behind on appointments that day, and he was negligent in his diagnosis. Our carpet was completely ruined. The pad underneath was soaked and not salvageable. Our TV stand and baseboards also had water damage and needed to be replaced. My insurance company estimated the cost of repairs to far exceed what they would pay us. I called Wells and talked to Rosie for 4 minutes on January 16, 2024. After explaining the situation, I asked if I could have Taylor's number because I wanted to discuss a solution. She said she couldn't give his number out, so I asked if she could ask him to give me a call. A few days go by, and I don't hear from Taylor. I called again and talked to her on January 19, 2024, for 4 minutes. I again expressed wanting to be able to come to a solution about the damages we sustained. I never heard from Taylor. I felt like they were avoiding me, so I consulted a lawyer. He said I needed to repair everything before seeking payment from Wells. In the process of making repairs, we had another plumber install an updated sump pump system. He commented on the shoddy work done previously. In August 2024, Rosie called my husband asking him to pay our outstanding bill. He explained we hadn't paid it because of the damages they caused. She claimed it was the first time she was hearing about it, which was 100% untrue given I had talked to her twice about it. At this time, I submitted all of our receipts from our repairs to our lawyer. In the summer of 2025, my lawyer reached out to Taylor seeking payment for our repairs. He claimed this was the first time he was hearing about it. My lawyer offered to help him file a claim through his insurance to pay for the repairs. He was worried about his insurance rates going up if he filed a claim. So much so, that he hired a lawyer. He would rather pay legal fees than take accountability and do the right thing! They were unwilling to compromise, so we're left on the hook and paid over $10k for their mistake. IT SHOULD NOT GIVE YOU PEACE OF MIND THAT THEY (SUPPOSEDLY) HAVE INSURANCE!"

Marissa D on October 2025

Mr. Handyman of Westerville and Delaware County

Mr. Handyman of Westerville and Delaware County

113 local quotes requested

5 years of experience

Our Technicians have an average of 20+ years experience, are fully insured, background checked, bonded, and drug tested. We stand behind our work with a six month Done Right Guarantee. There is no job Too Small! We can do just about anything - from drywall repair, custom carpentry, deck repair, fascia, trim, soffit, to minor electrical (lights, ceiling fans, outlets/switches) and minor plumbing (toilet repair/replace, faucets, vanities). That's just to name a few - we can do much, much more! Our goal is to exceed our customer expectations every day. In fact, we currently have over 260 Google reviews with a 4.8 Star Rating!

"The work went great"

Cynthia J on March 2025

"The work went great"

Cynthia J on March 2025

West Shore Home Columbus

West Shore Home Columbus

240 local quotes requested

19 years of experience

To accomplish our mission, we have implemented a simple approach that will restore the beauty of your home while significantly reducing your energy bills - and we get it done in just one day! From start to finish, the West Shore Window & Door, Inc., experience is engineered to bring happiness to every home. The health and safety of our customers and employees is a top priority. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Smith Family Construction

Smith Family Construction

14 years of experience

Free onsite estimate

We're a locally owned and operated company with over 15 years of industry experience. We value honesty and integrity in all aspects of our business. We offer a variety of Home Improvement services that are customizable to each individual project. We specialize in handyman/carpentry work and a variety of related service and repair projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

Xcellent Renovations

4.87(

Xcellent Renovations

4.87(

Customers say: True professional

15 local quotes requested

11 years of experience

We pride our company on reliability, great communication, integrity, pricing and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. Therefore, we are very informative when it comes to helping our customers. We are experts in our trade with over a decade of experience. Our customers come first so we pay strong attention to each project needs. Service with a smile. Give us a call! We look forward to earning your business!

"Xavier completed the installation and fully tested the system with me there to observe to confirm operation of my existing sump pump and the new battery back up pump. While there he troubleshot a check valve problem that was discovered during testing and installed new check valves with no up charge from his quoted price."

David D on August 2025

"Xavier completed the installation and fully tested the system with me there to observe to confirm operation of my existing sump pump and the new battery back up pump. While there he troubleshot a check valve problem that was discovered during testing and installed new check valves with no up charge from his quoted price."

David D on August 2025

Home Improver

Home Improver

Customers say: Quick response

Recommended by 100% of Angi customers

10 years of experience

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"He did a good job and I have already recommended him and was told by the person I recommend him that he did a great job."

Rolando L on November 2019

"He did a good job and I have already recommended him and was told by the person I recommend him that he did a great job."

Rolando L on November 2019

Nothing Better Improvements and Repair

4.81(

Nothing Better Improvements and Repair

4.81(

Customers say: Quick response

Recommended by 98% of Angi customers

9 years of experience

Thank you for choosing Nothing Better Improvements and Repair, Marion county's premiere home improvement professional. With 2 decades of experience, we specialize in all types of home improvement projects. We proudly service Caledonia and the surrounding areas and look forward to earning your business.

"Price was very reasonable and repair time was great."

George A on August 2021

"Price was very reasonable and repair time was great."

George A on August 2021

RS Lightning Protection

4.95(

RS Lightning Protection

4.95(

Customers say: Quick response

Recommended by 95% of Angi customers

14 local quotes requested

Here at RS Lightning Protection. The lightning protection industry has been the only thing our family has ever known 4th generation in the business when we show up to your property fully stocked with all your lightning protection needs we require no deposits until the job is totally finished and everybody is satisfied we are all about keeping everybody 100% safe during a lightning storm and we provide reasonable rates because for family-owned-and-operated just give us a call today for a free estimate and we hope that everybody has a blessed day

"Great job"

Shanna B on May 2023

"Great job"

Shanna B on May 2023

Safe Electric and Plumbing

4.78(

Safe Electric and Plumbing

4.78(