Get matched with top gas log pros in Leetonia, OH

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Used a shop vac to sweep what they did get out, leaving a coat of dust on everything in our living room. Used 1 sponge they wet once to clean. We were quoted $75, with multiple discussions on what they could do. Explained all the $75 was for inspection and sweep from the top of chimney, which we had removed last year. $600 for a deep cleaning and then tried to charge $1200. If this was a deep cleaning, I ll eat my hat. We signed contract with no amount on it."

"Fraud Alert - Custom Comfort hires liars and unskilled workers. I recently called on Christmas Eve only due to the fact that with the weather and it being Christmas Eve, I knew it would be hard to get someone out to look at my furnace. One worker (Andre) came out for over two hours and could not figure out what was wrong with the furnace. He went out and came back with a part he did not know how to install or if it would work (which was another 2 hours trying to install) so he called his manager (Brian). At no point did the worker or the manager state if they installed the part they would still charge me for it if it didn’t work. His manager Brian (who was extremely smelly) came out and the part was installed but the furnace still did not work. Then the manager Brian said I would need a new furnace all of a sudden because there was a crack in the heat exchanger and left on Christmas Eve without the furnace working. How you could work on a furnace and not see a crack for over 4 hours is hard to believe. I called another heating company and they came out were are able to fix the issue in 10 minutes. I did not have a crack in the heat exchanger, did not need any parts and do not need a new furnace. Custom Comfort lies and does not have experienced workers. Obviously I will never call Custom Comfort again and I reported them to the Better Business Bureau for fraud."

"I got everything done under emergency circumstances. Very efficient and done right. No hesitation on leadership skills with owner or hard dedicated fast workers who are all professional when it comes to their jobs. Highly, highly recommend this excellence of a company."