Durst Roofing & Siding
About us
Licensed, Bonded, Insured; BBB accredited Business A rating.
Business highlights
Emergency services offered
17 years of experience
Services we offer
Doors, Drywall, Gutters, Leak & Storm Damage Repair., Residential & Commercial Roofing, Roof Inspections, Siding Installation, Skylights, Windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.840 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 40 reviews
Marli U.
Jun 2025
Dan provided us with an estimate, we signed, and within a week, the roof installation was scheduled and completed in a single day, which was truly amazing! The entire process was fast and seamless, and we would highly recommend Durst.
Eileen G.
Mar 2022
Excellent service.
Glenda D.
May 2018
Wonderful! Foreman kept me informed throughout the project using picturestakenduringi installation.
TIMOTHY S.
Jul 2017
great workmanship,quality materal and a job that no corners were taken
Response from Durst Roofing & Siding
"Thank you for your review. Please keep us in mind for your future home improvement projects."
Eileen G.
Jun 2017
I called quite a few roofers and from my experience with them, they are one of the best. They covered all the bases and provided me with their insurance papers. They did a beautiful job, every question that I had they would answer, showed me the materials, good communication and cleaned up everything. They were really good.
Response from Durst Roofing & Siding
"Thank you for your kind review. Please keep us in mind in the future if you need siding, gutters and down spouts, gutter guards, or blown in attic insulation."
Pam J.
Jun 2017
They arrived on time, were friendly, professional & got the job done sooner than they estimated. They were very careful with our belongings & everything arrived with nothing broken. I would hire them again.
Response from Durst Roofing & Siding
"Thank you for taking the time to provide a review. Please keep us in mind for your future home improvement projects."
Laura L.
Dec 2016
Wonderful! We were very impressed that one worker did all the removal, repair work and installation. He did a great professional job.
Response from Durst Roofing & Siding
"Thank you for your kind review. We take pride in our work and hope that you will consider us for any future home improvement projects we can help you with."
Eric D.
Oct 2016
From the first contact, Paul and Benny were GREAT! We contacted them through Angie's late in the evening, and got a call first thing in the morning that Paul would be out to look at things before noon that day. Paul and Benny worked with us on getting our 110 yr old house the repairs it deserved, talking with two outside gutter contractors to help us work out the best solution to fit our house and its style (We ended up using a product Durst had). They also coordinated with a mason to remove an unused chimney, and repair our main chimney that had been damaged. We were kept up to date on where things stood on scheduling, the crews showed up on time and worked quickly and had our large old house roofed in 2 days. The gutter crew took an additional day about a week later, due to weather. After each crew was done, our yard was actually cleaner than it was when they began!
Response from Durst Roofing & Siding
"Thank you for your kind review. It was our pleasure to assist you with the repairs to your home. We are so pleased you are happy with our service."
David M.
Sep 2016
it went very well
Response from Durst Roofing & Siding
"Thank you for your kind words. It was a pleasure doing business with you."
Thomas M.
Apr 2016
I'm not impressed by many contractors but Dustin and his crew are top notch. Dustin promptly arrived to do the estimate. he pointed out his observations on what he noticed with my house and the solutions to fix them and the reasons why. After talking to other contractors and getting other quotes I picked Durst. Dustin and the crew showed up shorthanded in the morning and they busted their backs tearing the whole roof off, pulling that old deteriorated insulation out of the attic, re sheeting and installing the new shingles, and cleaning up before it got dark. Dustin was up on the roof working right along side of his guys. I watched the whole job from start to finish and the attention to detail was excellent. The next day Dustin and Tom came out and blew in the new insulation with the same detail as the roofing job. I'll tell you one thing about Durst Roofing they are an old school hardworking good group of guys that you don't see a lot of these days. The gutters and downspouts are subcontracted out and will be installed Wednesday. I don't for-see a problem there. If so, I will report back.
Response from Durst Roofing & Siding
"Thank you for your wonderful review. It was truly a pleasure doing business with you. If we can be of any further assistance in the future, please let us know. We appreciate all referrals, as well!"
Alice D.
Feb 2016
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Response from Durst Roofing & Siding
"Thank you for your kind review. We appreciate it very much. If we can be of service to you in the future, please do not hesitate to contact us!"
JAMES N.
Nov 2015
unknown
Response from Durst Roofing & Siding
"Thank you for your kind review. Please let us know once the electric work is completed so we can complete your insulation. Thanks again for your business."
Gina A.
Oct 2015
unknown
Response from Durst Roofing & Siding
"Thank you so much for the wonderful review. We are always happy to hear how we did. If we can be of any assistance for any future work to be done on your home, please don't hesitate to call."
Susan H.
Oct 2015
unknown
Response from Durst Roofing & Siding
"We appreciate you taking the time to give us a great review. If we can be of further assistance please do not hesitate to "Call Durst First"."
Christine O.
Jun 2015
unknown
Response from Durst Roofing & Siding
"Thank you for your kind review. It was certainly a pleasure doing business with you. We would also like to express our genuine appreciation for the referrals you have sent our way. If we can be of any service to you in the future, please do not hesitate to call us!"
Amy M.
May 2015
unknown
Response from Durst Roofing & Siding
"Thank you for your review. We are glad to hear that you are happy with the services we provided, and very pleased that you would consider us for any future jobs. Please do not hesitate to call!"
Herbert G.
Apr 2015
First off, myself and my wife we both live in Maryland and Paul scheduled a Saturday meeting with us even though he does not work weekends. It was snowing and we scheduled an install date. Did work out as planned because of the weather. But allis done!!! Thanks for everything and thank you Jo from Durst!!!
Response from Durst Roofing & Siding
"Thank you for taking the time for such a nice review. It was such a pleasure doing business with nice people like you. Please keep us in mind for any future projects that you may have for your home."
Janet R.
Oct 2014
I contacted Durst Roofing in August after looking on Angie's list & seeing their good reviews. I left a message explaining that I needed an estimate for repairing my chimney and a separate estimate for a new roof.
The employee, Dustin Durst was prompt in returning my call and came to inspect my chimney the next day.
When he arrived, he inspected our roof & chimney and gave us an estimate of $600 to fix the chimney, and $8,600 to do the roof, which he said needed replaced asap, and showed us pictures where you could see the felt paper through gaps in the shingles.
I asked for an approximate time frame for when the work could be completed and was told 2 -3 weeks for the chimney and about 3 weeks for the roof.
We gave Dustin a check for $300 as requested and signed the contract to have the chimney fixed. I told him I would be in touch about the roof with in the week. After getting a similar estimate from a different company, I called Durst Roofing and a left message telling them we were going with them for our roof. This was around August 20th. Time went by and I didn't hear from them. I waited a few weeks and called to see when the chimney work was going to be done. After several messages I finally got a return call from a woman telling me she didn't know exactly when, but "they usually do that kind of thing on Saturdays" , so probably next Saturday. I waited until that Saturday passed and called again. I left a message around Sept. 10th inquiring about the chimney work and asking if they were still able to do our roof. No response. I called 3 more times (both the business and cell number) over the next 3 weeks, leaving 2 more messages, with no response. I finally left a message on the cell number telling them this was no way to run a business, and that they had cashed my $300 check on August 21st, I wanted my chimney repaired now. Dustin called me back and gave a few half-hearted apologies/excuses and said he would come no later than the next Wednesday or Thursday, Oct 8-9. He arrived just before dark, went up on the roof and started to remove the old crown. He came back down and said he needed to go get a tool to remove it, as the crown wasn't coming off easily. I asked him if he could do a good job in the dark, and he replied that he wasn't coming back tonight, he soonest he could return was Monday Oct 12th, and he would need access to water to mix the morter.
He said he only came now because he had said he would be here Oct. 9th. I don't know why I he thought I wanted him to come without doing the repair! I told him I wasn't going to be home on Monday, because my 4 kids had several appointments throughout the day, but I would make water available. On the morning of Friday Oct. 10th, 2 workers showed up unannounced to fix the chimney. I'm not even sure if they were Durst employees or subcontractors. They finished up and I paid them the balance owed. By now, I was scrambling to find someone who give me a safe/reliable roof before winter. I had a contractor come Oct 11th for an estimate. I asked him to check the chimney repair if he wouldn't mind. He showed me a picture of the new crown, which was cracked in 2 places! After being replaced the day before! We signed a contract with that contractor for our roof and he said he would fill the cracks with silicone for us. He had the roof finished within 2 weeks of us contacting him. Dustin Durst called and asked how the chimney repair went. I told him about the cracks and that I wasn't happy that guys just came without notice. I don't know how companies stay in business treating customers like this. I understand small delays can happen, but Durst should have returned my calls and let me know they were too busy to do the work. I was stuck with them because they had my $300 downpayment.
I used Angie's list to avoid a mess like this, which is why I'm leaving this review as a warning to other potential customers.
The employee, Dustin Durst was prompt in returning my call and came to inspect my chimney the next day.
When he arrived, he inspected our roof & chimney and gave us an estimate of $600 to fix the chimney, and $8,600 to do the roof, which he said needed replaced asap, and showed us pictures where you could see the felt paper through gaps in the shingles.
I asked for an approximate time frame for when the work could be completed and was told 2 -3 weeks for the chimney and about 3 weeks for the roof.
We gave Dustin a check for $300 as requested and signed the contract to have the chimney fixed. I told him I would be in touch about the roof with in the week. After getting a similar estimate from a different company, I called Durst Roofing and a left message telling them we were going with them for our roof. This was around August 20th. Time went by and I didn't hear from them. I waited a few weeks and called to see when the chimney work was going to be done. After several messages I finally got a return call from a woman telling me she didn't know exactly when, but "they usually do that kind of thing on Saturdays" , so probably next Saturday. I waited until that Saturday passed and called again. I left a message around Sept. 10th inquiring about the chimney work and asking if they were still able to do our roof. No response. I called 3 more times (both the business and cell number) over the next 3 weeks, leaving 2 more messages, with no response. I finally left a message on the cell number telling them this was no way to run a business, and that they had cashed my $300 check on August 21st, I wanted my chimney repaired now. Dustin called me back and gave a few half-hearted apologies/excuses and said he would come no later than the next Wednesday or Thursday, Oct 8-9. He arrived just before dark, went up on the roof and started to remove the old crown. He came back down and said he needed to go get a tool to remove it, as the crown wasn't coming off easily. I asked him if he could do a good job in the dark, and he replied that he wasn't coming back tonight, he soonest he could return was Monday Oct 12th, and he would need access to water to mix the morter.
He said he only came now because he had said he would be here Oct. 9th. I don't know why I he thought I wanted him to come without doing the repair! I told him I wasn't going to be home on Monday, because my 4 kids had several appointments throughout the day, but I would make water available. On the morning of Friday Oct. 10th, 2 workers showed up unannounced to fix the chimney. I'm not even sure if they were Durst employees or subcontractors. They finished up and I paid them the balance owed. By now, I was scrambling to find someone who give me a safe/reliable roof before winter. I had a contractor come Oct 11th for an estimate. I asked him to check the chimney repair if he wouldn't mind. He showed me a picture of the new crown, which was cracked in 2 places! After being replaced the day before! We signed a contract with that contractor for our roof and he said he would fill the cracks with silicone for us. He had the roof finished within 2 weeks of us contacting him. Dustin Durst called and asked how the chimney repair went. I told him about the cracks and that I wasn't happy that guys just came without notice. I don't know how companies stay in business treating customers like this. I understand small delays can happen, but Durst should have returned my calls and let me know they were too busy to do the work. I was stuck with them because they had my $300 downpayment.
I used Angie's list to avoid a mess like this, which is why I'm leaving this review as a warning to other potential customers.
Pete M.
Oct 2014
Outdoor results: The roofing crew was on time and on task all day. There work ethic was commendable. They also provided covering for shrubs and bushes. there was no trash or debris left on the property. Indoor results: The indoor repair was equally successful. He repaired and matched the ceiling design to perfection. It was obvious the painter took pride in his work. . Conclusion: The Durst employees were professional, efficient, and competent. I would highly recommend the Durst Company. It was a totally positive experience.
Response from Durst Roofing & Siding
"Thank you very much for your kind review. It was a pleasure doing business with you. We do take pride in our work, and our customer's satisfaction is our main priority. We are very happy when our customers are happy, and recommend us to others. In our opinion, that is the best advertisement around! Thank you again, and please let us know if there is anything else that we can do for you."
Bob D.
Aug 2014
was i had some trouble,,, with the " sales guy ",,,,,, not the owner !!! , that was a long story,,,, and i dont think he works there anymore,,,,,,,,,the work crew , was go getters,,, they WORK,,,, i liked there style,,, the roof looks great,,,
Response from Durst Roofing & Siding
"Thank you for your review. It was a pleasure doing business with you."
Alvin T.
Jun 2014
They had a large efficient crew who finished each house in one day. They kept the mess to a minimum and cleaned every thing up.
Response from Durst Roofing & Siding
"Thank you very much for your kind review. It is always a pleasure to receive positive feed back. If you have any future home improvements needs, remember to Call Durst First! Have a great day!"
Susan M.
Jun 2014
The roof was as per our insurance appraisal.
Although plastic was hung to catch old shingles, there were far too many staples in our yard. We did not find this acceptable as we were assured there would be no excess staples; we have dogs and children playing in the yard.
We were billed extra for new down-spouting and leaf-guards.
However, upon receiving new gutters along the front porch it allowed rain to come down directly across the porch and over the gutters going into the ground and directly into the basement/foundation below due to incorrect adjustment in hanging them. No attempt was made to come out and fix it. So, while the roof was acceptable? the extra work was not.
Although plastic was hung to catch old shingles, there were far too many staples in our yard. We did not find this acceptable as we were assured there would be no excess staples; we have dogs and children playing in the yard.
We were billed extra for new down-spouting and leaf-guards.
However, upon receiving new gutters along the front porch it allowed rain to come down directly across the porch and over the gutters going into the ground and directly into the basement/foundation below due to incorrect adjustment in hanging them. No attempt was made to come out and fix it. So, while the roof was acceptable? the extra work was not.
Response from Durst Roofing & Siding
"We are glad to hear that you are happy with your roof; however, quite surprised that you commented about the gutters. We were not contracted to replace or rehang gutters. Your gutters are spike and ferrule gutters that, once installed can not be removed and installed again correctly. That isn't anything that we did. We did, however, install leaf relief, which did not change the gutters. The owner of Durst Roofing did come back and used a magnet to remove all nails/staples. Though we do our best, it is difficult to remove every single nail. At present time, you still have an outstanding balance of $500. We do not honor any warranty when the balance has not been paid in full. It is unfortunate that you are not satisfied. The work we performed for you was the complete new roofing system and installation of leaf relief on existing gutters. It appears that these things are to your satisfaction. We can not be held responsible for work we did not do."
Edward E.
May 2014
unknown
Response from Durst Roofing & Siding
"Thank you very much for your kind review. It was a pleasure doing business with you. If you have any other home improvement needs in the future...call Durst First!"
Jon K.
Mar 2014
determined possible ice damming with heat lose in attic, shoveled heavy snow from roof of house...will return to evaluate future repairs..
Response from Durst Roofing & Siding
"Thank you for your review. We are pleased to hear that we received an A in all areas that were applicable: Responsiveness, Punctuality, and Professionalism received all A's. It was our pleasure to do emergency removal of snow from your roof, remember we are a phone call away for all your needs, and always "Call Durst First"."
Doris O.
Mar 2014
.
Response from Durst Roofing & Siding
"Thank you very much for your favorable review. It was our pleasure doing business with you. Please tell your friends and family about us!"
Licensing
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FAQ
Durst Roofing & Siding is currently rated 4.9 overall out of 5.
Durst Roofing & Siding accepts the following forms of payment: CreditCard
Yes, Durst Roofing & Siding offers free project estimates.
No, Durst Roofing & Siding does not offer eco-friendly accreditations.
No, Durst Roofing & Siding does not offer a senior discount.
Yes, Durst Roofing & Siding offers emergency services.
No, Durst Roofing & Siding does not offer warranties.