Get matched with top septic tank services in Kent, OH

Recent Septic Tank Service Reviews in Kent

• T K Home Inspection LLC

  5.0

  From the start TK inspection made themselves a one stop shop for all my inspection needs with competitive pricing. Their website is very user friendly and staff is responsive. Nick, our inspector, was terrific- thorough, considerate, knowledgeable, patient and friendly. Turn around time for report is exceptionally fast and also comes in a user friendly format. I feel confident about our new home purchase. I’d recommend TK Inspection for ALL your inspection needs

  Elizabeth G.
• WyattWorks Plumbing

  5.0

  Ricky did an outstanding job at our home! He performed a detailed root cause analysis and subsequently replaced the toilet as the best way to solve the clogging. Ricky was transparent along the process and explained each step in detail. He was also very respectful to our family environment and in line with COVID guidelines. Well done

  Uwe S.
• Tim Frank Septic Tank Cleaning Co

  5.0

  I could not have been more pleasantly surprised to have this company come out and solve our septic issues. I talked to Carol in the morning and she had Don and Dave come out to diagnose and solve our septic tank issues in the afternoon. The septic tank needed to be cleaned but more importantly, the septic pump was broke and Don and Dave fixed it so the system works perfectly now. They explained to me how the entire system is working and that there is an alarm system that needs to be set correctly inside the house. We move to the Cleveland area from Chicago about 2 years ago and we had minimal knowledge on all these septic items. Again, Don and Dave did a great job with their work while Carol helped me isolate what might be the problem over the phone when I first talked to her. Hats off to all these folks and I could not be happier with this company

  Dana Y.
• T K Home Inspection LLC

  5.0

  Saved my thousands that I would have had to pay if not for the inspections learned my lesson to always get an inspection

  Mitchell S.
• Allen Drain Service Inc

  5.0

  I called and they had availability the next morning. Scott came out and was very professional, knowledgeable and took care of our needs. I would definitely call and ask for Scott again.

  Angie P.
• Reliable Excavating

  5.0

  The job went well. The job required The investigation of odd sinkhole along septic system. Needed to rule out any septic system compromise. The job turned out to be bigger than originally thought. Luckily the system was not compromised. Jordan was very professional. The site was cleaned left in good condition

  Ron M.
• Approved Plumbing Co

  5.0

  Sharon from their company was very professional, laid out the terms, and made arrangements for an appointment for a service call within a short period of contacting them. She quoted a price for the service call and indicated that additional costs would be quoted on a per job basis. Frankly, if it had not been for Sharon's involvement, I don't think I would use this company again in the future. While she was professional and helpful, the service technician was less so and I was very disappointed in how he handled the service call. He arrived timely, I explained what was needed, and he then told me that the charge would be at an hourly rate rather than a flat rate. I contacted Sharon and she indicated that they would ensure everything was handled consistently with what she had told me. He stated that this would save me money in the long run. I disagreed-especially when this job involved turning on the well and then running water at each faucet to make sure it was working. A good deal of his time was spent walking up and down the steps and around the house turning on faucets and checking toilets. I could have easily done this myself and saved money. I also expected him to have drained the lines that had antifreeze in them prior to running the water. This did not happen at all-he just turned the water on. A second issue was that he told me he needed fuses to start the well pump and he did not have them. I had to make a quick trip to a hardware store to buy what he needed. When I returned, he had opened up the septic tank covers and looked at the components and removed the sump pump from the pit. I didn't ask him to do this so I was surprised that he had done so. I suppose I should give him credit for making use of his time while I was getting the fuses. Lastly, I asked him to look at the hot water heater and he attempted to re-connect some wiring. I later found the wiring diagram for this model and found he had connected the bottom thermostat incorrectly which probably explains why the breaker kept flipping for it. Finally, he left his gloves and the box from the fuses on the floor and made no effort to clean up or replace the covers on the septic tank. Small matters, but I was surprised by this after reading what a great job other techs have done elsewhere. They did honor the Angie's List coupon discount. Overall, I believe that my experience would likely have been better with a different technician. If it hadn't been for Sharon's involvement, I think I would have ended up being very dissatisfied with my experience. This was a good learning experience for me and I'll know how to better prepare for a plumber's visit in the future. I've given an overall A rating because I believe my situation with this service tech may have been unusual given the circumstances, and Sharon did everything she could do as far as following up and making an effort to represent their company professionally

  Vicki M.
• WyattWorks Plumbing

  5.0

  Did a fine job! The price was well worth it. Very efficient, punctual, and just nice people. The two sons of the original owner came out to do the work and were very nice.

  Jack L.
• WyattWorks Plumbing

  5.0

  Whatever would cause someone to hug their plumber after he'd been working on your sewer all day? Well, I just hugged mine! Wyatt Works was not a company that was known to me prior to having a completely blocked line that threatened to overflow from the basement drain whenever anyone flushed a toilet or emptied a sink. For over a year we had been experiencing sewer smell, drain flies, and other indicators of a plumbing nightmare. We had another company come out to unblock the line last year, which charged us a lot of money before telling us that the hydrojetting they did (with a massive machine brought in on a trailer that vibrated so much it cracked our garage floor) didn't work - then left. So we knew we had "issues." Wyatt Works was courteous, professional, committed to solving the problem, and considerate of our yard and our home. Ben is an amazing plumber but most of all, a really straightforward, kind, sincere person. These guys worked very hard, explained everything to me (and again to my husband when he came home), gave us 'bad' news in a highly sympathetic way, and best of all - fixed the problem. They cleaned up, left much less dust than I expected, and were careful to hang plastic to minimize exposure to jackhammer dust so as not to aggravate my asthma. They even noticed that a toilet was running off the hook and fixed it before leaving! I can't recommend them highly enough. Yes, it was expensive. We thought the price was very fair considering that a septic subcontractor was also involved and there was a lot of labor associated with the job. It's a real relief to know it was done right. Call these guys, seriously

  JUDITH S.
• WyattWorks Plumbing

  5.0

  ANDY WAS SENT OUT AS A SUB FROM ANOTHER COMPANY. HE ARRIVED ON TIME, WAS EXTREMELY FRIENDLY, FOUND OUT WHAT THE PROBLEM WAS, (WHICH HAPPENED TO BE A MUCH LESS EXPENSIVE JOB THAN WE ORIGINALLY THOUGHT), AND FIXED IT PROMPTLY. I THOUGHT HE WAS HONEST IN HIS ASSESSMENT AND FAIR IN HIS PRICING AND I WOULD DEFINITELY HIRE HIM AGAIN

  BARBARA M.