Get matched with top glass block pros in Ashtabula, OH

"It went okay, except for three problems. One window had been measured incorrectly and had to be completed at a later time. Another window was not measured or replaced, despite reminding them that it still needed to be done. Finally, they broke a sliding glass door insert and didn't completely clean it up. I had to call them back to do it properly, and when they came, they had a bad attitude about it."

"Extremely knowledgeable and experienced which made choosing the right glass for our project easy. They know their stock and everything that is available. The quality of the workmanship is perfect."

"My experience with Global Glass Block went very good. I was impressed. They showed up on time and they were very quick and cleaned up after themselves very well."

"I had recently bought a used car which had very a very cheap and distorted windshield previously installed. It was so bad I would get dizzy or get headaches while driving. I called around looking for different prices, and not only was Guardian Auto Glass the cheapest, they were the only company that had a kind, knowledgeable person answering the phones to give me information that I needed. 

I had called around to get quotes, and when I mentioned I had their coupon from Angie's List, they saved the quote under my name so if I could call around some more and come back to them if I wanted. A few weeks went by before I decided to go through with getting my windshield replaced, and they still had the quote saved under my name when I called which was very convenient so I could set up an appointment right away.

They set up my appointment for the next day, in which the mobile service was going to come to my house to do the installation. The employee was right on time, and it took him less than an hour to replace the windshield. The glass is crystal clear, no distortion or imperfections whatsoever. While he was installing the windshield, he was very professional and courteous, and answered all my questions with intelligence and honesty. 

I was very worried about having my windshield replaced, especially considering it had been replaced before with very cheap and dangerous glass, but Guardian Auto Glass exceeded my expectations, and I will definitely do business with them again if needed."

"Our experience with Dan and Zen Windows was positive and stress free from the very beginning! As others have said, Dan was able to give us an excellent quote after a short phone conversation by asking us a few questions and viewing our home through online maps. Once actual measurements were taken, and a little tweaking of the quote due to the location and size of our windows, our windows were ordered. We only had to wait a few short weeks for the installation. The crew of 2 got all 25 new windows installed in just 2 days! They were prompt, efficient, professional and friendly. We love the quality and ease of use of our new windows! We highly recommend Zen Windows!"

"The windows were double pane windows and there was clear vinyl in between the glass with UV protection. These windows were very quiet and we could not hear anything outside. They did a nice job with the installation and their prices were great. They worked well and did a really great job."

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They gave me what they thought of the assessment. I didn't follow up on it, it was just an audit and I heard what he had to say. He presented what he thought needed to be done and he said there needs to be a more thorough search of the upstairs and at that point I didn't go further with it.

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"The roof looks good but when it started leaking a year later we could not get them yo come back and fix the leak. Others did it (and found incorrectly overlapping step tins)"

"Quick Summary:
Mr. Siders did what he said he was going to do.  He did it on time and within the budget that he proposed.  He communicated well during the entire process.  The finished product worked without fault and looked great.  Absolute Kitchens and Baths has my unqualified recommendation.
Details:
Mr. Siders came on site and provided an estimate for the work to be done (remove old cast iron bath tub and convert to a walk-in shower for a first floor bath) within one week of being contacted about the work.  He arranged a mutually convenient time in the early evening.  He brought a number of catalogs with him as well as photos of his past work.  He thoroughly explained what he would do (in detail including the type of drywall he would use, how it would be taped, primed and finished).  The plumbing in the house was all copper and he explained that he would replace the copper from the shut-off valves in the basement (and install new  shut-off valves) up to the bathroom.  He also explained that he would replace the exterior wall insulation (which was blown-in) with new insulation and a vapor barrier. 
We received a in initial written estimate within the week.  The family discussed various options (styles of glass, types of fixtures, colors, etc).  We wanted a slightly different combination of accessories from what we originally discussed.  Mr. Siders went back to the manufacturer and verified which options were available and compatible with each other.  I usually emailed Mr. Siders and he normally responded by calling me the next day (even on the weekends).  He was able to get the style of glass for the shower doors desired by my mother.  We added grab bars and a hand shower to the original estimate.  Once we confirmed the details, he had a written estimate emailed back to me within a day.  His proposal included good quality Delta plumbing fixtures (not some of the cheaper products found in the big box stores).  The prices he charged for the additional fixtures that
we requested were inline with the best prices that I could find for the parts online. 
Mr. Siders was booked for two months our when we signed the proposal but he started within a few days of the original estimated starting time.  His original estimate was for three full days of work and then several partial days for the finish work as he had to wait for plaster/mud primer to dry.  His estimate was again very accurate and allowed my mother to plan around the
renovation activities.  When the work began, he took precautions against damaging the floor by putting down floor protecting boards.  He cleaned up after himself each day and a more thorough cleanup once the project was completed. 
As with any renovation in an older home, one runs into unexpected issues. This project was no different.  Mr. Siders dealt with each issue as it arose.  One issue was that the new shower had a much larger drain which was unfortunately located in such a way that it ran into one of the floor joists.  He contacted a local plumbing supply and got an offset floor drain to remedy the problem.  When it came time to put the finishing coat of paint on, it became apparent that even with the same color paint that matching the colors between the new and old paint would be an issue.  To make it look right, he washed all the walls in the bathroom and then primed and painted the entire room.  The final paint was to be provided by us (it was custom color that my mother wanted from Sherwin Williams).  Mr. Siders again worked with my mother so that she could wait a day to purchase the paint when it was on sale.  Mr. Siders did not charge (nor even discuss additional charges) for these issues or services.  It is apparent that he takes pride in making his jobs turn out right and look professionally done.
The bottom line is that Mr. Siders did what he said he was going to do.  He did it on time and within the budget in his proposal.  He communicated well during the entire process.  I never waited more than 24 hours (including weekends) to get my questions answered.  He explained to my mother what was going on each day during the construction.  He protected the house from damage during construction and cleaned up after himself.  The finished product worked without fault (no leaks) and looked like it had always been installed (rather than a new installation) to the point that my mother said that the bathroom hadn't looked as good since it was brand new (more than fifty years ago). 


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"Kevin was in the middle of relocating his store in March and he seemed really busy but he met me at Amy's new home. Kevin also let me keep the samples so that Amy and Steve could look at them once they had time to come over to the house. They are renting a home in Avon right now while they renovate their new home. The wood was installed first and even though the painter was delayed Kevin was very patient with the painter and rescheduled the installation. The carpet was just installed last week and the whole house looks great. Amy and Steve love it and they wish I would have picked the painter too but they chose him and he did not work out very well. They love the wood and the carpet. They keep telling all their friends they have memory foam padding in their new home. It's funny and cute and it makes me giggle. 

Sue



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