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TRUSTED BY PHOENIX, NY HOMEOWNERS

  • Average homeowner rating star icon4.6
    Average homeowner rating
  • Verified reviews icon46
    Verified fireplace services reviews

Find Fireplace pros in Phoenix

Avatar for D and D Hearth LLC
D and D Hearth LLC
4.9(
12
)

Serving Phoenix, NY and surrounding areas

Approved

Super Service Award Winner

In business since 2024

Free estimates

Credit card accepted

"Dan was great. Very knowledgeable and friendly. He went beyond what he was hired for. He cleaned gas fireplace which we hadn’t done since installed. Very reasonable. Will tell friends about d and d hearth,,,"
Response time6 hrs
21 neighbors recently requested a quote
Recommended by25%of homeowners
Avatar for Custom Tile Solutions LLC
Custom Tile Solutions LLC
5.0(
22
)

Serving Phoenix, NY and surrounding areas

Approved

In business since 2016

Free estimates

Credit card accepted

"Tom installed 3 x 6 subway tile backsplash. He was punctual, did a great job, did not make or leave a big mess. Very happy with the work - looks great!"
Additional Photos
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+69

1 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for Four Winds Masonry & Chimney
Four Winds Masonry & Chimney
4.5(
27
)

Serving Phoenix, NY and surrounding areas

Approved

In business since 2010

Free estimates

Warranties offered

"When we discovered that the top of our chimney needed repairs, and that the whole chimney needed to be a foot higher to meet code, we looked for a chimney design that would look good, and a person to accomplish this. When Anthony from Four Winds Masonry and Chimney came to meet us, he impressed us by his knowledge and experience of chimneys and his attention to our thoughts and concerns. He proposed a lift rather than scaffolding that could scar our new roof and offered to bring samples of bricks that most closely matched out existing chimney. He also seemed delighted to have an artistic challenge. The work took 4 days, as he said, and we are thrilled with the results which add to the look of the house. Anthony and his helper Kyle were a pleasure to know and to have working around the house, did an excellent job and left the site perfectly clean. Wolf & Elizabeth S."
Response time2 days
24 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for Butler's Sales and Service, Inc.
Butler's Sales and Service, Inc.
4.3(
181
)

Serving Phoenix, NY and surrounding areas

Approved

In business since 1992

Free estimates

Emergency services offered

"Prompt, Arrived when scheduled, Polite, efficient, courteous. Project: clean and inspect Fireplace and chimney. Will have them back again in the future."
Response time3 days
56 neighbors recently requested a quote
Recommended by96%of homeowners
Avatar for Chimneys R Us, LLC
Chimneys R Us, LLC
4.0(
35
)

Serving Phoenix, NY and surrounding areas

Approved

In business since 2017

Free estimates

Emergency services offered

"The workers and office staff were easy to talk to, well informed, courteous , and efficient. They performed a thorough inspection. Recommended and installed a stainless liner and cap for the furnace flue and a new damper on the fireplace flue. Their price was better than previous quotes and even set up a partial payment plan. I am very pleased with the work they did."
COPPER CAP
CUSTOM CAP
CUSTOM CAP
OLD CHASE COVER
NEW CHASE COVER

+9

Response time1 hour
Response rate99%
Recommended by85%of homeowners
Avatar for Frontpoint
Frontpoint
4.7(
8,819
)

Serving Phoenix, NY and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"It's a pretty decent system, I think. They send you the pieces and you install them yourself, which is pretty easy. The only real problem I have is that one sensor is too far away from the panel...or there's some interference, and they haven't been able to fix that. It's an interior door, so it's not the end of the world, just a little annoying. Their customer service is pretty good though. Nice, smart customer service people on the other end, very polite and helpful."
Recommended by93%of homeowners
Avatar for Van Dusen Exteriors
Van Dusen Exteriors
4.8(
193
)

Serving Phoenix, NY and surrounding areas

In business since 2002

Free estimates

Credit card accepted

"We asked for bids from three area companies.  Dan from VanDusen provided us with the bid that best fit our budget for the work that was to be performed.  Our estimate was given 8/20/14 but the work was not scheduled until January.  Dan accompanied the crew at the start of work and introduced me to the foreman, Zack.  The crew faced horrible conditions with bitter cold winds that came relentlessly out of the west.  Everyone remained positive and Zack did a terrific job of keeping me informed of the progress.  The work went into a second day and the part of the roof that was not covered had plastic tarps in place to cover.  It snowed that night but no time was lost because of the tarps.  The job was finished the second day and photos were made available to see exactly what had been done.  Two members came back in the spring to inspect the roof and pick up dropped nails with magnets once the snow melted.
     I had real misgivings about allowing this work to be done in the middle of winter.  Had he been living, my father would have said to wait for warm weather so the shingles could adhere to one another and the built in adhesive could do its job.  In the first days after work was completed, some of the shingles did have a ruffled appearance.  But with the warmer days of spring, those shingles lay flat and you would never guess the roof was put on in winter.  Dan and Zack assured me that roofing has become a year around business and I have come to believe them.
     We had a stubborn leak that previously occurred when wind was driven horizontally.  Sometimes that leak occurred only once or twice a year.  Zack acknowledged the issue and made sure that area was properly flashed.  He promised to fix the problem, and to date, it has not recurred.
     Following the job completion we did have one area of ice buildup.  It turns out that it was caused by improper venting at the soffit in the way the original roof was designed.  Despite this, Zack and Dan came out and took care of it for us.  It is this kind of customer service that caused us to feel confident in having VanDusen roof a second house for us.  It will be reviewed separately.  We expect that we will hire VanDusen for gutter replacement and proper venting of the one problem area.
     I cannot say enough positive words about the customer service provided by Zack and Dan.  When you cannot (or will not in January) climb up on your own roof, they really made you feel connected to the project and informed about the progress.  In addition, everyone in the office was pleasant and easy to work with.


"
Siding Windows and Doors
Complete exterior remodel
custom specialized work
Additional Photos
Additional Photos

+3

Recommended by96%of homeowners
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Fireplaces questions, answered by experts

Yes, you need to leave your chimney damper open when burning a creosote log so that smoke and other debris doesn’t waft into your house as it’s burning. You’ll need to make sure your damper is fully open, even when the log continues to smoke, until it’s completely out and cold.

The best location for a wood stove depends on your home's layout and venting options. For optimal heat distribution, a central location on the ground floor, such as the living room, is often recommended. If you have an existing, functional chimney, installing the stove there can simplify the venting process. Alternatively, placing the stove near an outside wall can make it easier to route a new chimney through the roof. For safety, ensure no combustible materials are near the stove. Building codes typically require 20 to 36 inches of clearance between the stove and any side walls.

Homeowners insurance may cover chimney leaks, repairs, or replacement, but coverage depends on the cause of the damage. If the chimney is damaged by a sudden, covered peril like a lightning strike, storm, hail, fallen tree, or an unexpected fire, your policy is likely to cover the costs. However, insurance generally does not cover damage resulting from normal wear and tear, old age, or a lack of proper maintenance, such as failing to perform regular cleanings and inspections. If a fire or other damage is caused by a known issue you didn't address, the claim may be denied. Additionally, some policies may have specific exclusions for events like high winds or earthquakes.

One of the best ways to know your chimney is good to go on any given night is to simply look up into your flue with a flashlight. If you see a thick buildup of creosote—a shiny, dark substance that looks like tar—it’s best to have your fireplace professionally cleaned before you go ahead with the burn. Additionally, having your fireplace professionally inspected once per year can also help increase your peace of mind and keep your family and your home safe.

There are a handful of things you can look out for that indicate fireplace repair is necessary in your home:

  • See or smell smoke in your home during use.

  • You smell gas or unusual odors coming from your fireplace.

  • The fireplace is visibly damaged or crumbling.

  • The igniter won’t light.

  • You notice shaling (pieces of chimney lining) building up in your fireplace.

  • Any portion of the fireplace is rusted.

  • You notice efflorescence (white stains) on the brick.

If any of these signs emerge or you suspect that you have an issue, call in a fireplace repair professional immediately.

The Phoenix, NY homeowners’ guide to fireplace services

From average costs to expert advice, get all the answers you need to get your job done.