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  • Average homeowner rating star icon4.7
    Average homeowner rating
  • Verified reviews icon23
    Verified gas log services reviews

Verified Reviews for Gas Log Service pros in Orwell, NY

*The Angi rating for Gas Log Service companies in Orwell, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

*The HomeAdvisor rating for Gas Log Service companies in Orwell, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

Last update on October 29, 2025

Find Gas log pros in Orwell

Avatar for D and D Hearth LLC

D and D Hearth LLC

10072 Jordan Rd
4.91(
11
)
•Approved Pro

D and D Hearth LLC

10072 Jordan Rd
4.91(
11
)
•Approved Pro
Customers say: Quick response
39 local quotes requested
1 years of experience

With 30 years of experience in the industry, D and D Hearth LLC is your industry expert in Brewerton and the surrounding areas. We pride ourselves on our extreme professionalism and attention to detail. Give us a call today, we look forward to working with you!

"Did a great job fixing my gas fireplace. Found the problem when no one else could. Reasonably priced. Would highly recommend. I live in the Onondaga Hill area."

Patricia C on October 2025

With 30 years of experience in the industry, D and D Hearth LLC is your industry expert in Brewerton and the surrounding areas. We pride ourselves on our extreme professionalism and attention to detail. Give us a call today, we look forward to working with you!

"Did a great job fixing my gas fireplace. Found the problem when no one else could. Reasonably priced. Would highly recommend. I live in the Onondaga Hill area."

Patricia C on October 2025

Avatar for Butler's Sales and Service, Inc.

Butler's Sales and Service, Inc.

2370 Turnpike Road
4.73(
153
)
•Approved Pro

Butler's Sales and Service, Inc.

2370 Turnpike Road
4.73(
153
)
•Approved Pro
Super Service Award
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers
132 local quotes requested

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

"I am pleased with every part of the task of cleaning my chimney. Steve made it easy to make an appointment that was convenient for me and Mike arrived on time and went through every facet of cleaning my chimney. Mike used techniques I have never seen for cleaning... I have been wood for more than 20 years. It was a win/win and I signed up for their yearly cleaning which as a senior will save me money and give me confidence my unit is safe to use. Thanks!"

Richard I on February 2025

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

"I am pleased with every part of the task of cleaning my chimney. Steve made it easy to make an appointment that was convenient for me and Mike arrived on time and went through every facet of cleaning my chimney. Mike used techniques I have never seen for cleaning... I have been wood for more than 20 years. It was a win/win and I signed up for their yearly cleaning which as a senior will save me money and give me confidence my unit is safe to use. Thanks!"

Richard I on February 2025

Avatar for Isaac Heating & Air Conditioning

Isaac Heating & Air Conditioning

2760 Erie Blvd E
4.67(
95
)

Isaac Heating & Air Conditioning

2760 Erie Blvd E
4.67(
95
)
Customers say: True professional
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Since 1945, Isaac Heating and Air Conditioning has diligently, grown and evolved to meet the needs of our many valuable customers. We focus on Safety, Uncompromising Integrity, Accountability, Excellence, Outstanding Service and Balance.

"No they broke my mothers stairs and scratched her floor and I have them on the ring saying that they did it but call after call no response and they where b******* about the sales person the whole time they where there"

Joel W on May 2025

Since 1945, Isaac Heating and Air Conditioning has diligently, grown and evolved to meet the needs of our many valuable customers. We focus on Safety, Uncompromising Integrity, Accountability, Excellence, Outstanding Service and Balance.

"No they broke my mothers stairs and scratched her floor and I have them on the ring saying that they did it but call after call no response and they where b******* about the sales person the whole time they where there"

Joel W on May 2025

Hometown Fireplace Outlet

5701 E Circle Dr # 318
4.29(
7
)

Hometown Fireplace Outlet

5701 E Circle Dr # 318
4.29(
7
)
Customers say: Terrific value
24 years of experience

Over 50 burning models on display of gas fireplaces, gas inserts, gas stoves, wood burning fireplaces, wood inserts, wood stoves, pellet stoves, pellet inserts, log sets, vent fre stoves, and vent free fireplaces. We also have a full line of accessories such as mantels and tool sets for all your hearth needs. We do full installation of stone and tile also. We also offer service calls on all brands of hearth gas appliances. Come in and design the look you want, or have one of our professionals do it for you. See you soon!!

"The arrived promptly at scheduled time. The gas log inserts were installed. The installer also gave us helpful advice on replacing our furnace which will need to be done in the near future."

Bob M on February 2018

Over 50 burning models on display of gas fireplaces, gas inserts, gas stoves, wood burning fireplaces, wood inserts, wood stoves, pellet stoves, pellet inserts, log sets, vent fre stoves, and vent free fireplaces. We also have a full line of accessories such as mantels and tool sets for all your hearth needs. We do full installation of stone and tile also. We also offer service calls on all brands of hearth gas appliances. Come in and design the look you want, or have one of our professionals do it for you. See you soon!!

"The arrived promptly at scheduled time. The gas log inserts were installed. The installer also gave us helpful advice on replacing our furnace which will need to be done in the near future."

Bob M on February 2018

Expert Chimney Services Inc

4800 McDonald Rd
4.90(
63
)

Expert Chimney Services Inc

4800 McDonald Rd
4.90(
63
)
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers

Established in 1979 our full time CSIA certified chimney sweeps and masons offer complete chimney service including video inspection, cleaning, minor and major restoration and relining of all types of chimneys. We also specialize in pre-purchase inspections for real estate transactions for home buyers. Our hearth shop also features industry leading brands of stoves and fireplace inserts both wood and gas burning.

"I thought the work was fine. I paid $2450. Not long after work was done I could see new long cracks. I called immediately. I was told by the owner that the new cracks were "not a problem", and that he "absolutely guaranteed" the chimney. Really? Were the original cracks that needed reparging for $2450 "not a problem"? What did I pay them for? Didn't matter because nothing was done anyway. A couple of years later the company called me (wanting to get some business) to make a pitch for cleaning the chimney. I told them no, that I was not happy with the cracks and did not want any further service. The employee was surprised, apparently told the owner and he wrote me a letter. He wrote "these cracks are show up in 50% of parging projects we do and are strictly cosmetic". He wrote that "they are not a structural threat to the long term stability of the job, so we leave them alone". He said "he would be happy to repair them". Really? Nothing was done. Now I called again because water has dripped down the chimney bricks in my living room! Now I was told that was because of a roofing issue, not the chimney. They recommended a roofing company. I call the roofer, he came, he climbed up and checked the roof and chimney. He said "the chimney has a DEEP SERIOUS CRACK. I again called the chimney people and told them what the roofer, that they recommended, had said. I was told that a man would be sent over to inspect it. THAT WAS A MONTH AGO. AGAIN, NOTHING DONE."

Lisa H on August 2021

Established in 1979 our full time CSIA certified chimney sweeps and masons offer complete chimney service including video inspection, cleaning, minor and major restoration and relining of all types of chimneys. We also specialize in pre-purchase inspections for real estate transactions for home buyers. Our hearth shop also features industry leading brands of stoves and fireplace inserts both wood and gas burning.

"I thought the work was fine. I paid $2450. Not long after work was done I could see new long cracks. I called immediately. I was told by the owner that the new cracks were "not a problem", and that he "absolutely guaranteed" the chimney. Really? Were the original cracks that needed reparging for $2450 "not a problem"? What did I pay them for? Didn't matter because nothing was done anyway. A couple of years later the company called me (wanting to get some business) to make a pitch for cleaning the chimney. I told them no, that I was not happy with the cracks and did not want any further service. The employee was surprised, apparently told the owner and he wrote me a letter. He wrote "these cracks are show up in 50% of parging projects we do and are strictly cosmetic". He wrote that "they are not a structural threat to the long term stability of the job, so we leave them alone". He said "he would be happy to repair them". Really? Nothing was done. Now I called again because water has dripped down the chimney bricks in my living room! Now I was told that was because of a roofing issue, not the chimney. They recommended a roofing company. I call the roofer, he came, he climbed up and checked the roof and chimney. He said "the chimney has a DEEP SERIOUS CRACK. I again called the chimney people and told them what the roofer, that they recommended, had said. I was told that a man would be sent over to inspect it. THAT WAS A MONTH AGO. AGAIN, NOTHING DONE."

Lisa H on August 2021

Gas Logs questions, answered by experts

Yes, most states require a plumber to be licensed, and for good reason. Hiring an unlicensed plumber could lead to poor quality work, costly future expenses, and potential code violations. Check our state licensing tool to review the local plumber guidelines.

As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification, which include:

  • The owner, principal, or relevant manager passed a criminal background check

  • Required to have applicable state and local licenses

  • Maintain an average star rating of 3.0 or better on our network, if they have at least one review

  • Paying to advertise their services

  • Meeting any other eligibility criteria required by Angi

Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.

It’s no secret that natural gas differs from propane, but you’re in luck—licensed plumbers can also install propane gas lines. When you speak to a gas plumber near you, be sure you specify that your project will be for propane gas, not natural gas. Propane lines are slightly different than natural gas lines, so clear communication is key to ensure that your project is completed without a hitch. 

The right way to vent a gas water heater is to have a pipe directly upward or slopes upward out of the house. Because hot air naturally rises, this type of venting will efficiently ensure that all gas moves out of the house. Your system may rely on fans or blowers as well.

Because of the potential danger associated with incorrectly capping the gas line that serves the gas fireplace, many people will choose to hire a professional to do the work. Some homeowners may choose to hire a pro to only handle the gas line for them. They then may attempt to remove the actual insert on their own, which is a challenging—but not impossible—DIY project.

This is a matter of personal preference, as each method has its own pros and cons. Oil furnaces are safer, but the smell can be off-putting to some consumers. Oil is also more expensive than gas. However, oil furnaces boast a higher BTU rate per hour, so a smaller amount of oil can heat a larger space when compared to a gas furnace.

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