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  • Average homeowner rating star icon4.7
    Average homeowner rating
  • Verified reviews icon23
    Verified gas log services reviews

Verified Reviews for Gas Log Service pros in West Monroe, NY

*The Angi rating for Gas Log Service companies in West Monroe, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

*The HomeAdvisor rating for Gas Log Service companies in West Monroe, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

Last update on October 05, 2025

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Avatar for D and D Hearth LLC

D and D Hearth LLC

10072 Jordan Rd
4.90(
10
)
•Approved Pro

D and D Hearth LLC

10072 Jordan Rd
4.90(
10
)
•Approved Pro
Customers say: Quick response
47 local quotes requested
1 years of experience

With 30 years of experience in the industry, D and D Hearth LLC is your industry expert in Brewerton and the surrounding areas. We pride ourselves on our extreme professionalism and attention to detail. Give us a call today, we look forward to working with you!

"He couldn’t do the cleaning because of the specs "

Mark D on September 2025

With 30 years of experience in the industry, D and D Hearth LLC is your industry expert in Brewerton and the surrounding areas. We pride ourselves on our extreme professionalism and attention to detail. Give us a call today, we look forward to working with you!

"He couldn’t do the cleaning because of the specs "

Mark D on September 2025

Avatar for Butler's Sales and Service, Inc.

Butler's Sales and Service, Inc.

2370 Turnpike Road
4.73(
153
)
•Approved Pro

Butler's Sales and Service, Inc.

2370 Turnpike Road
4.73(
153
)
•Approved Pro
Super Service Award
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers
102 local quotes requested

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

"I am pleased with every part of the task of cleaning my chimney. Steve made it easy to make an appointment that was convenient for me and Mike arrived on time and went through every facet of cleaning my chimney. Mike used techniques I have never seen for cleaning... I have been wood for more than 20 years. It was a win/win and I signed up for their yearly cleaning which as a senior will save me money and give me confidence my unit is safe to use. Thanks!"

Richard I on February 2025

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

"I am pleased with every part of the task of cleaning my chimney. Steve made it easy to make an appointment that was convenient for me and Mike arrived on time and went through every facet of cleaning my chimney. Mike used techniques I have never seen for cleaning... I have been wood for more than 20 years. It was a win/win and I signed up for their yearly cleaning which as a senior will save me money and give me confidence my unit is safe to use. Thanks!"

Richard I on February 2025

MDE Professional Services

Rt 3
No reviews yet

MDE Professional Services

Rt 3
No reviews yet

At MDE we continuously strive to ensure that our clientele has been taken care of. With craft like ours we will surely leave the project smiling. Developing a friendship between our customers is undoubtedly our number one goal. Every project is different, however we always have one goal in mind, making our customers dreams become a reality!

At MDE we continuously strive to ensure that our clientele has been taken care of. With craft like ours we will surely leave the project smiling. Developing a friendship between our customers is undoubtedly our number one goal. Every project is different, however we always have one goal in mind, making our customers dreams become a reality!

Isaac Heating & Air Conditioning

2760 Erie Blvd E
4.67(
95
)

Isaac Heating & Air Conditioning

2760 Erie Blvd E
4.67(
95
)
Customers say: True professional
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Since 1945, Isaac Heating and Air Conditioning has diligently, grown and evolved to meet the needs of our many valuable customers. We focus on Safety, Uncompromising Integrity, Accountability, Excellence, Outstanding Service and Balance.

"No they broke my mothers stairs and scratched her floor and I have them on the ring saying that they did it but call after call no response and they where b******* about the sales person the whole time they where there"

Joel W on May 2025

Since 1945, Isaac Heating and Air Conditioning has diligently, grown and evolved to meet the needs of our many valuable customers. We focus on Safety, Uncompromising Integrity, Accountability, Excellence, Outstanding Service and Balance.

"No they broke my mothers stairs and scratched her floor and I have them on the ring saying that they did it but call after call no response and they where b******* about the sales person the whole time they where there"

Joel W on May 2025

Expert Chimney Services Inc

4800 McDonald Rd
4.76(
17
)

Expert Chimney Services Inc

4800 McDonald Rd
4.76(
17
)
Customers say: Quality work
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

Established in 1979 our full time CSIA certified chimney sweeps and masons offer complete chimney service including video inspection, cleaning, minor and major restoration and relining of all types of chimneys. We also specialize in pre-purchase inspections for real estate transactions for home buyers. Our hearth shop also features industry leading brands of stoves and fireplace inserts both wood and gas burning.

"I thought the work was fine. I paid $2450. Not long after work was done I could see new long cracks. I called immediately. I was told by the owner that the new cracks were "not a problem", and that he "absolutely guaranteed" the chimney. Really? Were the original cracks that needed reparging for $2450 "not a problem"? What did I pay them for? Didn't matter because nothing was done anyway. A couple of years later the company called me (wanting to get some business) to make a pitch for cleaning the chimney. I told them no, that I was not happy with the cracks and did not want any further service. The employee was surprised, apparently told the owner and he wrote me a letter. He wrote "these cracks are show up in 50% of parging projects we do and are strictly cosmetic". He wrote that "they are not a structural threat to the long term stability of the job, so we leave them alone". He said "he would be happy to repair them". Really? Nothing was done. Now I called again because water has dripped down the chimney bricks in my living room! Now I was told that was because of a roofing issue, not the chimney. They recommended a roofing company. I call the roofer, he came, he climbed up and checked the roof and chimney. He said "the chimney has a DEEP SERIOUS CRACK. I again called the chimney people and told them what the roofer, that they recommended, had said. I was told that a man would be sent over to inspect it. THAT WAS A MONTH AGO. AGAIN, NOTHING DONE."

Lisa H on August 2021

Established in 1979 our full time CSIA certified chimney sweeps and masons offer complete chimney service including video inspection, cleaning, minor and major restoration and relining of all types of chimneys. We also specialize in pre-purchase inspections for real estate transactions for home buyers. Our hearth shop also features industry leading brands of stoves and fireplace inserts both wood and gas burning.

"I thought the work was fine. I paid $2450. Not long after work was done I could see new long cracks. I called immediately. I was told by the owner that the new cracks were "not a problem", and that he "absolutely guaranteed" the chimney. Really? Were the original cracks that needed reparging for $2450 "not a problem"? What did I pay them for? Didn't matter because nothing was done anyway. A couple of years later the company called me (wanting to get some business) to make a pitch for cleaning the chimney. I told them no, that I was not happy with the cracks and did not want any further service. The employee was surprised, apparently told the owner and he wrote me a letter. He wrote "these cracks are show up in 50% of parging projects we do and are strictly cosmetic". He wrote that "they are not a structural threat to the long term stability of the job, so we leave them alone". He said "he would be happy to repair them". Really? Nothing was done. Now I called again because water has dripped down the chimney bricks in my living room! Now I was told that was because of a roofing issue, not the chimney. They recommended a roofing company. I call the roofer, he came, he climbed up and checked the roof and chimney. He said "the chimney has a DEEP SERIOUS CRACK. I again called the chimney people and told them what the roofer, that they recommended, had said. I was told that a man would be sent over to inspect it. THAT WAS A MONTH AGO. AGAIN, NOTHING DONE."

Lisa H on August 2021

Gas Logs questions, answered by experts

A few potential problems can cause your gas grill to stop working:

  • Burners aren’t properly aligned.

  • Food debris is clogging the burners.

  • Hose connections may be blocked.

  • Burners may not be getting enough gas.

  • Gas valve is not working properly. 

If you’re experiencing any of those problems with your gas grill, hire a local grill repair professional to inspect your grill for issues and implement a plan to resolve them.

Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

Plumbers typically install gas lines. When hiring a plumber, you should make sure that they have the proper licenses and credentials. While you can hire any plumber to complete this task, you may consider hiring a natural gas line plumber who specializes in moving gas lines. They’ll have extensive experience completing similar projects.

If you're connecting your gas line to appliances, the pro doing the work may recommend flexible corrugated stainless-steel tubing (CCST). Polyvinyl chloride (PVC) with high-density polyethylene (HDPE) is another relatively inexpensive material commonly used for residential pipes. Ultimately, you'll need to find out what is permitted based on the code requirements in your area.

Consider an annual inspection conducted by a local plumber to prevent dangerous and destructive leaks. If you recently moved into an older home or are concerned about the age of your gas lines, call an inspector for a closer look. You may also be required to call an inspector after your contractor installs a new line for an appliance.

By submitting this question, I acknowledge and agree that Angi may publicly display my name, city, state, and question on the website for professionals and others to see.

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