Get matched with top fireplace pros in Mastic, NY

"Purchased:
A fireplace gas log insert with light, thermostat, and blower to look pretty, and to provide heat; that will be usable even if we lose power.  It can be used at a low level, with blower turned off, as a nice little fire (which my small dog adores).  The fire has several different levels, as does the blower; and comes with an adjustable backlight.  The thermostat is part and parcel of the remote control, not something to be placed on a wall.   At high temp/blower settings, it will quickly warm up my tall-ceilinged, large living room with one window wall (a room difficult to keep at a comfortable temperature during the winter).  Both the fireplace and remote can be battery-operated, although the fireplace is plugged into electric in normal operation.

Installation:
Installation was done just before Christmas.  There were some scheduling problems, but the owner (Peter Westbrook) made sure that he and his crew arrived on the promised date, even tho it was late.  They cleaned the chimney first, then installed a new cap and placed the 2 in-out air pipes for the insert.  Then, the insert was put in place and connected to the previously-installed gas line (you call your local plumber for this) and the air pipes.  Then the logs I had chosen (there are several styles) were placed inside; and the glass barrier (no more marshmallow roasts with this setup!) and the facing I'd selected (also multiple styles) were put in place.  They tested it, and the fire looked great; so the crew went home, late in the evening, to their families.
Problem:
Turns out, I had to click the remote button 5-10 minutes repeatedly before the fireplace would stay lit.  I called the company, and they promised to send someone out right after the holidays.  Wasn't so bad at first, since I was so enchanted with the fireplace!  But that got old quickly.
Resolution:
Peter Westbrook came out, and had his man back on the roof checking the placement of the air pipes.  They were fine.  After checking several items inside, Peter discovered it was all due to a slight misalignment of the ceramic logs; a sensor was blocked.  He adjusted that (only a matter of inches).  
Nowadays, I click once, and my fireplace lights up and works like a charm!  I absolutely love it, and am happy to rely on Dunrite Chimney & Stove for all annual checkups and cleanings, since they have been so courteous and cheerful and reliable."

"Great. Also did burner chimney as well as fireplace. Clean, neat and tidy!"

"Great service! They scheduled me on short notice and the technician was fast and clean. He also took the time and stay late and answer questions on how to better operate my fireplace. I would highly recommend."

"Wonderful. They (Pete Vella and a colleague) were prompt, ]courteous and respectful (they even looked up the firecode on fireplace mantles for me).   hey took care of the whole job in under 30 minutes and for the small amount of time they were in my house, they wore paper booties over their shoes and didn't leave any dirt anywhere.   This is the first time I have used this company and I will absolutely use them again regularly and recommend them wholeheartedly to my neighbors.   What a pleasure Pete was to deal with.

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"Oscar arrived on time!! He then proceeded to clean the chimney and the fireplace. Absolutely no attempt to sell other services. I would highly recommend Quality 1st."

"I would recommend A+Reliable roofing and chimney to anyone! They are knowledgeable, hard working and corteous."

"Wonderful, wonderful service. Go immediately to Paramount for all of your fireplace/wood stove needs."

"I highly recommend Certified Chimney of Holtsville. A lightning strike caused damage to my chimney. I needed a new liner as well as a new cement crown and other work done to bring my chimney back up to snuff. The owner, Charles and his two associates (Christian and Christopher) did an outstanding job. They are extremely professional, neat and friendly. They completed the job quickly and the most important thing is that I was given a very decent price. If you need chimney work done, donâ t hesitate to call them."

"Inspected and cleaned my fireplace. Highly knowledgeable, friendly, efficient, honest, and fair. Highly recommend."

"Gave me a fair price to clean chimney Completed Job Stayed and made sure fireplace was operating correctorly"