Quick but good

Fast and clean.

Excellent job! Professional and courteous.

They arrived on time. Work took longer than expected. Some spots could have been pointed more carefully. In a couple of spots the mortar fell out after the first fire. They were neat and cleaned up after finishing the job.

They are excellent. They are very good. They re-lined my chimney and did an excellent job. They gave me a stainless steel chimney liner. Very, very good work. They not only swept it but they pulled the old liner out and replaced it with a stainless steel liner.  The price was a little high but I think they did very, very good work. I would rather have somebody excellently rated and I’d rather have something really good. Like I said, the price was a little high but they are really good at what they do. They are multiply certified, by [Chimney Sweeps Institute of America] and several other agencies. Excellent quality. Very good, excellent responsiveness. They are very, very good. I already have an appointment with them for coating the outside of my chimney this August. Three people came out. The workers were nice; they were pleasant. They stuck to the job and got it done. One day to complete the service.

Pete Vella and his crew were prompt, polite and professional.

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From the estimate to the completed work, I am very happy with how things went. The woman who answers the phone for Ace Chimney was so pleasant , Pete , who came for the estimate and also did the work with an another gentleman was very personable and explained my options. They came when they said they would, performed the work as stated in the contract, and left my patio very clean. I would recommend this company. They charge a fair price for an excellent job and are truly appreciative that you chose them for the job. This is something not often found today, and this is one customer who is grateful there are still businesses that feel this way.

unknown

Very professional. Work was done in an efficient manner.

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Pete was on time and gave us a good written estimate.  Really the only reason why we went with a different contractor is that Pete was offering synthetic stucco finish but my husband preferred a cement stucco which is what our original chimney is.

whent very well they where very professional

Office called the day before appointment to confirm as promised. Owner called 20 min. before arriving, as promised.
Went straight to work. Were in and out of the house within an hour including three meetings with us. First to explain what they were going to do, secondly to explain what exactly they were doing, and lastly to explain what was done, an assessment of the system, what needed to be addressed immediately, and in the future. Fixed a couple of small things free of charge.
Price estimates were given for all additional work, with options available.
Everything was explained clearly and concisely. Pictures were provided of each flue to help explain and validate what was being done and recommended. No pressure was applied for us to commit to future work.
The bill with estimates was filled out... All the way... with actual information one might need when paying for services.
All of this was provided without prompting, just this company's standard business practices I guess.
Nothing short of amazing (don't get me started).
Everything was cleaned up & out perfectly when done.
Knowledgeable, Polite, Genuine, Thorough.
Highly Recommend

Excellent! One time, very courteous and professional.

unknown

We were having smoke coming in from the fireplace. They performed a chimney sweep and emptied the ashes. They cleaned up very well afterwards and did a great job. 

unknown

It went well.  They showed up on time.  They did a great job.

Flawless.  Everyone at this company was on the ball - the office, the contractors - just what you hope for when you hire someone to work on your home.  They arrived on time, knew what needed to be done, and even kept the place spotless.  I really couldn't be happier and when it's time to do it all again they've got my business.

They were great. They were amazing because they were very accountable and responsible. They did exactly what they said they were going to do. They explained absolutely everything they were doing and answered all the questions. They gave an estimate which they held to and performed everything. They not only did the work but educated me on what they were doing. It was a one day job wherein they cleaned up. They were neat and helpful. They were really good. If I had another chimney or wanted another chimney then I’d have them do it.

Very thorough, informative, and cost-conscious. They called 20 minutes before they arrived and arrived on time. Checked out the fireplace and oil burner chimneys. Provided proposal on repairs and maintenance while also explaining in detail the reasons for the repairs/maintenance. Cost estimates were reasonable.