Get matched with top water heater pros in Eastport, NY

"I dealt with Mike from precision fence and he was great. The team was quick and neat. Looked like they were never here. The fence is thick and comparing it to other products I was completely satisfied. I would highly recommend Mike from precision and his guys Wilton and George."

"Customer service was on point, Margaret was extremely professional and considerate in meeting our sense of emergency and collaborated with us to resolve our scheduling issues. Eli and Matt arrived on time and did an excellent job replacing a pipe and rebuilding two toilets. They were extremely neat as well as professional and polite We are incredibly pleased with the service provided by Sampson Plumbing and would use them again."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"They are weak in trouble shooting and providing clear recommendations due to which we incurred significant costs. It’s sad to give your business to a company wherein you spend $2000 on a repair only to be told 72 hours later you need to replace the entire furnace. No appreciation for customer loyalty or that during COVID some refund should have been provided. Instead they did not take any ownership for it. Furnace was only 13 yrs old and they did the maintainence on it for 10 of those years. We lost our heating one say and they suggested the furnace required a new inducer and mother board for $2000. We went with that repair only to find out 72 hours later our heating stopped again abs this time it was found our heat exchanger was leaking water. Anyway nothing good comes out of taking undue advantage of people. The lesson here is try to find a company that has expertise in your brand of furnace. We later researched and found out our furnace was known to have heat exchanger issues. This company only has knowledge on the brand of furnace they install. Everything is else you as the customer do at risk as they will not take any accountability of their repairs don’t work. I have never come across a company like this one."

"This is the second time we have used Bill. On both occasions, Bill was friendly, professional, since my son and I aren't really plumbing friendly, he was very thorough when explaining everything he was doing. Bill gave us different cost-efficient options, told us which he thought would be the best way to go. If you are looking for a plumber who knows what he is doing and is also trying to help the customer save money as well, Pipe Doctor Plumbing is the way to go. After our experiences with Bill, how honest and knowledgeable he is, and how once his work is complete, we have NEVER had to call him back to fix something he had already fixed, I do not think I would ever be comfortable with trusting another plumber after Bill. I have had my own home for many, many years and have dealt with many contractors, electricians, and plumbers and I have never felt comfortable like I do with Pipe Doctor and listen to his advice. I also have never let any workers in my home do any work while I was not present and that says ALOT. I would recommend Pipe Doctor Plumbing to anyone in need of a Plumber. FIVE STAR RATING"

"Unreliable, unresponsive. Owner does not finish jib contracted for. Further every excuse is given as to why he cant come. Stay away."

"They are very good, they did good work."

"Gene and Spencer did all the work in restructuring the system for our radiant heat. They were prompt, clean and courteous and explained in laymen terms what the issues were and how they were addressed. They went well above and beyond what the projected called for by "shocking" the hot water storage tank in order to purge sediment. This time consuming job was done with no additional charge. One replaced fitting developed a miniscule drip which was promptly addressed the next day, John Cilento, owner of the business personally came by to ensure the drip was stopped. Excellent work by very reliable people. A genuine throwback."

"Getting a tune up appointment which they claim pays for the contract fee is impossible to get if they even keep it. In the 12 years I was with them maybe 4 tune ups happened as most of the time they are booked 6-12 months out. That’s how backup they are on this pre Covid Second I put my deliveries on hold and they sent me a cancellation fee. A few that was never disclosed in the email I agreed to (see attachment) after disputing it and saying they never disclosed it they sent me the bill again now with late fees. After 12 years and 10’s of thousands of dollars this is how they treat a long standing customer. Run but not to Petro as that’s the same company. Go to Slomins instead."

"We have been dealing with Stan Gelber and Sons for at least 25 years without any problems until this year (2025) when we called for our seasonal a/c spring tune up and was given the price for the job. When the service tech was finished with the job we were given a bill for more then was quoted on the telephone without any additional reasons for the additional price as there was no parts that were needed. When we called to question the amount we were told that was the price and there was NOTHING they could do. Sorry Stan Gelber but you have lost a customer after 25 years"