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"We hired Kiefer Randall (KR) to do a remodel in our basement, which we were told by owner Tim Kiefer would take 3 weeks. The estimate was high, but we went with it, on the promise of high quality work and high standards and hoping that by hiring out, we would gain freedom from worry and hassle on this project. We paid KR over 90% of a project that cost as much as (or more than) a full kitchen remodel. Tim Kiefer was in our home nearly daily supervising this project, yet the work that was completed was sub-par and we are now in the position to do the work ourselves and/or to hire contractors to fix and finish the work. He told us, before and when signing the contract that we would get daily updates from him or his team, yet we had to continually reach out to him to get updates or to bring up concerns. We were seriously disappointed in this company for the following reasons: The work that they did was not completed to a professional standard. Examples: Excessive and noted pockmarks in drywall on finished, painted walls. Walls that have visible tape marks and cracks. Walls that were literally painted without using lighting. Both glossy and matte paint were used on trim work. No attention to dust/dirt remediation until we insisted about 9 weeks into the project and even then it was minimal. Tim dropped the ball on several items that required coordination for the project (that’s why we were paying the high price), then blamed us for the issues. At 14 weeks we summarized in an email the issues we had raised with him (and added a few additional concerns). He responded with the following: “I no longer feel that our professional relationship should continue due to a breakdown in good faith and trust, and that we should part ways now before the relationship deteriorates further.” He attached a final bill with this message (for the last 10%), for unfinished work! Since KR left about 3 months ago, the bathroom in the project area flooded and we had to tear up the brand new flooring. We discovered that KR, instead of getting the correct parts to fit our toilet, used caulk to try to make it fit, resulting in a slow leak that built up over time! We reached out to KR informing them about this issue, and they didn’t respond at all. Not worth the money or the hassle!"

"Everything went very well from the first call to completion. Estimator was very responsive, professional and helpful. Project manager and foreman were very good also. The men who did the work were professional, considerate of our home, polite and did a great job and great cleanup. We have an estimate for vinyl fencing installation and will use United Construction again for that, in the spring."

"Excellent work great rates"

"I did not get the service that we originally talked about I am very unhappy"

"They did the French drain. They started leveling and Rick removal, the rock hounder broke. They needed me to remove my pool so I drained it and it took longer then expected. So the company moved in to the next job and said would come back. They never came back. So I called and the owner was full of excuses and super rude. A month later I called over and over and left messages at least 6 times with no response. Finally we decided to contact our credit card company to get money back since the job was not completed. I needed to go to the company to get a contract and I told the office ladies I'd like to speak to the owner and that he never returned my calls. He finally called me a few days later and said he was not coming back. Claimed that the last time we spoke I hung up on him. Which never happened. Why would I hang up on someone who is supposed to be doing work on my yard? Doesn't make sense. They were informed that I was having a deck built, they dug out a spot for my in ground trampoline where my deck was supposed to go. And the owner threatened to charge me more for their waisted time. Even though I informed them a deck would be put there. He was terrible to me. I hope others don't get treated the way I did. I asked if he would finish and he said no. He doesn't want me to treat his workers poorly so he wouldn't let them come back. But it wasn't the workers who were bad to me. Just the owner. I would not be rude to them for coming and finishing a job. My yard is now a mess. The grass I had is tore up and there are drains drug through the yard that aren't supposed to be there. We went all summer with no pool because they made us take it down. Such a terrible company ????"