Get matched with top percolation testing pros in Buffalo, NY

"They did such a great job on our bathroom project. Great pricing and friendly timely service."

"They replace my tub with a walk in shower. Fast and professional. Done in a day. Recommend Bath Planet to anyone needing bathroom remodel."

"Internet connection was weak, garbled communication. But, they remained very professional and we could crack a joke every now and then when things got annoying. Once up and running the diagnostic test was done in 5 min. Confirming my suspicions. Part number was sent within minutes."

"My hot water tank died and they came the same day! All other contractors were a week later. Great service"

"They communicated with us in a timely way and arrived when they said they would, worked efficiently, and finished early. They talked with us throughout the project to make sure we would be happy with the final result and we are very pleased with the two showers we had replaced. They look great and work very well for us."

"The walk -in tub was exactly what I needed and at a great price."

"Andrew performed an outstanding job on short notice. What was first thought of a leaking pipe, the root cause turned out to be the orientation of the piping was opposite of what it should be (angled upward instead of angled downward). Repairing this with the correct orientation fixed the issued. Identifying this and explaining the problem showed Andrew's plumbing expertise. I couldn't be happier with the repair that was performed."

"They showed up promptly and provided an estimate which I accepted, but it was mostly downhill from there. The technician appeared to repair the faucet leak, but after leaving, I tested on my own and determined that the leak was still there albeit to a lesser extent. I called and the dispatcher sent the technician back. He arrived with all new parts, the re-installment was a success, however, upon re-testing, he used an excessive amount of water that backed up into my dishwasher and proceeded to spill onto my kitchen floor and make a considerable mess. While the fee charged was reasonable, I would advise that you get what you pay for. Based on my experience, I would avoid this company in the future."

"I had called Superior Plumbing hoping to get someone to take a look at my bathroom sink within the next few days and instead they were out within hours. The gentleman was friendly and thorough in explaining the issue. The sink has no problem now at all."

"We received a somewhat high-pressure sales pitch after seeing them highly recommended. We do not ever have standing water in our basement but get a little moisture here and there, so I was not in a huge hurry to get this done, but I did also wanted to seal up the walls to help prevent mice from getting in. What the salesperson promised me, as far as expectations of the work they would do, was enough to get me to sign on as a fill-in job at a lower rate. I signed the contract in August and was told they would brush out any loose mortar and fill in any big gaps between stones in my stone and mortar foundation. They told me that, as a fill-in, I would most likely have the work done before October, November at the latest. They insisted on installing the EZ Breathe vent right away, even though there were clearly big gaps under my porch, which would just draw in the outside air, so we never run it. October came and went. So did November December, without a whisper from them. Then I got a call in January, a day or two before the end of the window on my contract for when the work is expected to be complete. They want to do a test break of the concrete on the floor of my basement. No other info is given, like when they might be starting. I tell them I want to delay things until Spring, because I do not want them in and out and my pipes exposed, due to the cold. They send me a new contract to sign, so I begrudgingly sign it. It was my first opportunity to get out and I regret not doing so. We reschedule for March. Then COVID hits, and I finally get a call saying that they have to reschedule me for July, AND I have to sign a new contract AGAIN... Again, an opportunity I should have taken to walk away. Shortly before work is supposed to start, I get a call that they are behind schedule and have to push it to August. So now, a week shy of 1 year, they call and say that instead of sending a foreman out the Friday before, so that they can go over my concerns and how they will do the install, they tell me that the foreman will show up with the crew on Tuesday. *Sigh* Fine... Let just get this over with. Tuesday comes and the crew shows up with no foreman. I am told the guy that walked me through things has a good experience, and that the owner trusts him, but that is not the best person to tell me that they think they need to out 2 sump pumps in, but they need to check with the foreman and that they want to get started right away without him. Said he would be there the next day. So, they want to start work without a plan... Another red flag. Should have told them, no, but this is my first major hire of a contractor, so I let them start breaking up the floor inside. Foreman shows up at noon the same day. Says he agrees that 2 pumps are necessary, I express my concern, he says he will check with a production manager and let me know the next day. The next day he verifies 2 pumps, no cost to me. I discuss other issues, he says they do not fill cracks unless they can see someone on the other side of the wall. I call the office and complain. The owner makes a trip out, we discuss the issues. He tells him to fix them, tells foreman to take pictures. I feel better. I have to remind the foreman of things, pictures of problem areas were not taken before they hung encapsulation. Sounds like they did not address some of my major concerns. At that point, I was fed up and just wanted them to finish and leave. Gave me a free warranty extension for my troubles. The crew worked hard but was messy. Had to point out cigarette butts and garbage they left on my lawn. Still ended up finding a sweatshirt and red bull can in my basement... Not as bad as some stories I have heard, but it is not that hard to clean up after yourself. Would have left a pickaxe here if I did not remind them to take it. My credit was checked 4 times before the job was done."