This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
T-Mark Plumbing, Heating, Cooling & Electric was founded over 25 years ago to provide friendly, efficient service to residents and businesses across Buffalo and Western New York. The largest family-owned and operated business in WNY that understands the challenge and frustrations that can occur with plumbing, HVAC, and electrical emergencies. Community voted the # 1 company in 716 and available 24 hours a day 7 days a week. Our day one focus has never changed: 100% customer satisfaction. We take the time, every time, to ensure our customers are left happy and satisfied with not only the quality of our work, but with the entire T-Mark experience.
Business highlights
33 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
HVAC, sewer & drain cleaning, underground repairs, sump pump & water heater installation, water, natural gas, back flow, emergency, trench-less sewer repair, garbage disposal repair, video inspections, & hot water problems.
Services we don't offer
Oil Boiler & Oil Furnace Maintenance & Service. Mobile Home Furnace Service & Installation
T-Mark came to work on a very old boiler that was not heating properly. The technician Scott arrived within the scheduled time window. He was very knowledgeable about boilers and was able to quickly diagnose the problem.
Description of Work: boilers problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Naeemah S.
09/2024
5.0
plumbing
+ -1 more
T-Mark gave me a very reasonable estimate to replace all the galvanized pipes in my home. I got 4 estimates in all and T-Mark’s estimate ranged from $3k to 9k lower than the competitors. The guys were professional and had the job done in a timely manner. I would recommend.
Description of Work: Replacement of all galvanized pipes in house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
THERESA C.
06/2024
5.0
heating & air conditioning/hvac
+ -1 more
excellent service..I was told they would be by 8.15..almost 9 when he came..but excellent service.
Description of Work: he changed the condenser.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$296.85
Kathryn M.
01/2024
5.0
electrician
+ -1 more
Yes. I had a 220 line put in for a new Dryer. Very happy with their work. Arrived on time and answered all of my questions and kept me informed as the work progressed.
Description of Work: Installed a 220 line for a new Electric Dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Nancy S.
09/2023
5.0
plumbing
+ -1 more
Excellent work, service, timely and professional. The office staff was excellent and helpful. Fast service needed and provided. Used this company before and was just as pleased as the other times. Brian was absolutely fantastic.
Description of Work: Drains plugged up. Got them flowing again.
Rating Category
Rating out of 5
Yes, I recommend this pro
$374
Mary Beth M.
08/2023
5.0
heating & air conditioning/hvac
+ -1 more
Quick response time. Everyone involved was very polite and respectful.
Description of Work: Replace our central air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,008
Jeffrey L.
06/2023
1.0
heating & air conditioning/hvac
+ -1 more
I scheduled a repair service call for 11:00 am. However, they called at 9 am, requesting a shift in the schedule to 3:00 pm that same day. The reason provided was the distance between my location in Hamburg and their current location in Amherst, which they hoped to avoid driving back and forth between. I agreed to the reschedule under the condition of their punctual arrival at the new agreed time. Unfortunately, there was no sign of them at 3 pm. By 5 pm, having waited two hours, I called the service number. Their response was that they were scheduled to arrive after one more stop at Blasdel. At that point, I decided to cancel the service call and seek services elsewhere. What I found disappointing was their decision to impose a 10-hour workday on their employees, even on a Sunday. Even more concerning was their lack of communication with their customers regarding service updates, as well as their failure to honor their commitment. This is crucial, as a timely service delivery is as important as the service itself. I believe it's only fair that customers are kept in the loop if there are any changes to the agreed schedule.
Description of Work: AC was not working.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Marie M.
03/2023
5.0
heating & air conditioning/hvac
+ -1 more
T-Mark came to work on a very old boiler that was not heating properly. The technician Scott arrived within the scheduled time window. He was very knowledgeable about boilers and was able to quickly diagnose the problem. No parts or replacement was necessary. He also gave me some helpful tips on the system we have. All in all, a great experience.
Description of Work: Repaired boiler for baseboard heating
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$96
Jeanette A.
09/2022
1.0
auto repair, plumbing
+ 0 more
Terrible. Charged me over $200 for 5 minutes work using parts i supplied six months ths ago and it fell apart last night. This company overcharges for shoddy work
Description of Work: Shower diverted not working g
Rating Category
Rating out of 5
quality
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Patricia S.
05/2022
5.0
plumbing, drain cleaning
+ 0 more
It went well, Professional on time, very quick and knowledgeable.
Description of Work: Unplugged the drain in the kitchen and bathroom. Sealed the leak in the toilet.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ed L.
12/2021
2.0
heating & air conditioning/hvac
+ -1 more
Contractor failed to submit rebate information that was requested by new York state and subsequently the consumer was not able to receive my rebate. The customer contacted multiple times the contractor had various times and failed to receive either a response or a sufficient answer for the rebate question.
Description of Work: Put a heat pump in the house
Rating Category
Rating out of 5
Joanne L.
12/2021
1.0
drain cleaning, plumbing
+ 0 more
The man who came to my house told me the snaking of my sink was not working and he requested to see my basement. While down there, he claimed I needed the whole basement floor dug up to put in new drainage pipes to the tune of over $3000. When I told him I didn't think I needed that and couldn't afford it, he said they would run pipes along my basement walls instead, although it wouldn't look pretty, but that would be less than $3000. I told him I would think about it. We went back to the original problem, the clogged kitchen sink, and he said he was 100% sure the snake didn't work. I told him to humor me, put the elbow back on and run the water. Much to HIS amazement, it worked. At that point, I was sure that man from T-Mark was trying to scam me as an older, single woman. I would NOT recommend them and I would never call them for service, if I can help it.
Description of Work: snake kitchen sink to free up clog
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$250
Bob M.
12/2021
5.0
heating & air conditioning/hvac
+ -1 more
very well. clean fast and reasonable. would use again if needed
Description of Work: N/Anew furnace
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark M.
12/2021
4.0
sewer cleaning
+ -1 more
They managed to remove 95+% of the tree roots. Well done. A bit pricey though.
Description of Work: Sewer cleaning, and camera
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Jennifer L.
12/2021
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I have never been disappointed with this company. They are always professional and able to schedule in a reasonable time frame. I recommend them to anyone needed plumbing and or HVAC services.
Description of Work: I have used T-Matk for multiple projects over the years. From replacing sewer lines to installing air conditioning and humidifier units as well as annual HVAC maintenance and service calls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ed M.
12/2021
5.0
plumbing, sewer cleaning
+ 0 more
They did a good job, were consentious and and kept the mess to a minimum.
Description of Work: Sewer line cleaned out
Rating Category
Rating out of 5
Yes, I recommend this pro
Rodger L.
12/2021
5.0
drain cleaning, plumbing
+ 0 more
Service person was polite, knowledgeable and careful. The work was performed in a timely manner.
Description of Work: Needed a secondary interior drain cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Glenn M.
12/2021
5.0
heating & air conditioning/hvac
+ -1 more
Quite well, only took 5 minutes to fix. Wasn't too happy about having to pay for full service call when would have been nice to have paid less especially with the brief amount of time at the most 10 minutes being generous I know because I was there with him watching but they came so no major complaint.
Description of Work: Heater was failing to ignite
Rating Category
Rating out of 5
Yes, I recommend this pro
Harold M.
12/2021
4.0
plumbing, sewer cleaning
+ 0 more
Well it ended up working out. Had to return when it happened again. Called no problem he was out the next day. An it is all good. Very polite young man.
Description of Work: Plugged sewer
Rating Category
Rating out of 5
Yes, I recommend this pro
Brian M.
12/2021
5.0
heating & air conditioning/hvac
+ -1 more
Very quick and seamless install. 10/10 recommend.
Description of Work: Install of Air Conditioner
Rating Category
Rating out of 5
Yes, I recommend this pro
Eric G L.
12/2021
5.0
sewer cleaning, plumbing
+ 0 more
The gentlemen were very professional Took care of the problem right away I'd call them again👍🏻
Description of Work: N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marques M.
12/2021
5.0
heating & air conditioning/hvac
+ -1 more
Very well. Were friendly and performed the work in a timely manner.
Description of Work: Air conditioner installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Sharon M.
12/2021
5.0
heating & air conditioning/hvac
+ -1 more
Jacob was timely, respectful, professional. Absolutely no complaint. He reminded me of the rebate for this service snd made it easy
Description of Work: Furnace tune ip
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James L.
12/2021
5.0
plumbing
+ -1 more
Really well. I had 3 plumbing companies provide an estimate on the work. T-Mark had the quickest turn-around with the estimate, the costs were quite reasonable, and their execution on the job was outstanding. The technician who did the work was terrific. Friendly, respectful, and super competent. Can't say enough good things about my experience with them.
Description of Work: Approximately 1/2 of the plumbing lines in my house were galvanized and needed replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Robert M.
12/2021
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
Great response, promptly came out to repair. Helped me with a rebate too! Thanks tmark
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Excavating,
Gutters,
Roofing,
Electrical,
Generator
FAQ
T-Mark Plumbing, Heating, Cooling & Electric is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
T-Mark Plumbing, Heating, Cooling & Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa