Get matched with top heating and air conditioning pros in Los Alamos, NM

"The rep who helped me was totally professional and really cared about delivering excellent customer service all around."

"Santa Fe Heating & Cooling pro quickly diagnosed the problem with my central AC. Repairs that could be done that day were commenced immediately and work was completed and tested the next day. Pro and assistant were knowledgeable, efficient, and friendly."

"One Person’s Thoughts A career focused upon business strategy for global companies has taught me that there are two types of relatively successful (lifetime duration unknown) to successful (long-term over many years) companies; • Good companies • Great companies. Good companies focus upon sales and immediate revenue events. Immediate sales revenue is a singular event -- once the revenue is in the till future revenue requires significant renewed efforts and becomes much less predictable. Sustaining a company upon immediate revenue is a difficult, high energy, and high cost of customer access process. Great companies focus upon building brand through long-term customer partnerships. Building these customer partnerships requires expending much more effort and customer care up front, while micro-focusing upon building long-term sustainable revenue from families of parents, children, grandchildren and family relations. Great company customer partnerships also lead a to durable, sustainable brand image for companies; recognizing that brand image is not build by money and/or advertising, but by understanding and humanity on a customer by customer basis. Brand image is customer experiential and cannot be created through advertising, marketing or immediate sales. Building customer partnerships requires understanding and customer compassion through five phases of partnership: • Initial information and needs analysis • Marketing and sales • Customer care by actively and compassionately resolving all customer questions and concerns • Installation with open information sharing about timing, concerns, issues, and challenges • Customer follow up and care – touching the customer during and immediately after the install event and in an on-going manner at least three to four times a year after that. From my very recent experience, Road Runner a Good company, one with a way to go to become Great!"

"Devyn And his crew came out and did a super job cleaning all the vents. There was no cleanup for me after the job. They were pleasant, worked quickly did a great job!"

"Had them out to clean our dryer vent, what an amazing service!! Highly recommend"

"Business operating as Castillo Solitions Phone number for JLC has a message saying they are out of business. Rep from Catillo Solutions called me. Jose was knowledgeable and did excellent work."

"The heater in my mobile home would shut off and need to be turned on manually each time. Alex quickly and efficiently fixed the problem. He even gave me extra tips on how to keep the heater running smoothly from there on out."

"Tru Air provided a reasonable quote and Chris did a very knowledgeable presentation. The job was completed on the assigned day and I was kept informed right up until install. The install on the new heat pump went flawlessly. Chris was on site and made sure I was completely satisfied. He stopped by the next day to insure everything was working correctly and that I was satisfied. Job well done. Tom Hatch Rio Rancho"

"Title: Exceptional, trustworthy plumbing — highly recommended Galactic Mechanical & Plumbing exceeded every expectation. After a frustrating runaround with other companies, Jordan drove up from Albuquerque to Santa Fe, waived the trip charge, and quickly diagnosed that I only needed a faucet fixture (not a full sink). He went to Home Depot, installed the new fixture, fixed a few other small issues, and left everything working — all billed fairly for one hour of labor. Jordan was professional, efficient, and honest; Megan in the office was courteous and helpful. As a longtime local with two homes, I’m already planning to use Galactic as my go-to plumber. Highly recommend them for reliable, respectful, and skilled service. Thank you, Jordan."

"The company was very accommodating in that they gave options and recommendations. They are very patient with respect to changes in customer desires and creative in offering solutions. They also performed service outside of their specialty area at the homeowners request and at an affordable price."