Get matched with top air conditioning pros in Los Alamos, NM

"Santa Fe Heating & Cooling pro quickly diagnosed the problem with my central AC. Repairs that could be done that day were commenced immediately and work was completed and tested the next day. Pro and assistant were knowledgeable, efficient, and friendly."

"After interviewing 8 companies for installation of mini-splits, I made the lucky decision to hire Patrick Baca, owner of Baca Heating and Cooling. He answered all my questions with patience and expertise and demonstrated that he could out-perform the 'competition'. I knew I could trust him. Patrick was efficient, professional, caring, courteous, always on-time, meticulous, and has a work-ethic that is 2nd to none. His pricing was incredibly fair, something that is a rarity in Santa Fe. He also went above and beyond the confines of installing my mini-splits, helping me with several unrelated fixes around my house and has returned on his own to make sure that everything is running smoothly. Patrick Baca is a shining example of a fully-knowledgeable, caring, and talented professional and I cannot express my gratitude enough for finding such a trustworthy and consummate master of his craft. I highly recommend Patrick Baca. He is the best."

"One Person’s Thoughts A career focused upon business strategy for global companies has taught me that there are two types of relatively successful (lifetime duration unknown) to successful (long-term over many years) companies; • Good companies • Great companies. Good companies focus upon sales and immediate revenue events. Immediate sales revenue is a singular event -- once the revenue is in the till future revenue requires significant renewed efforts and becomes much less predictable. Sustaining a company upon immediate revenue is a difficult, high energy, and high cost of customer access process. Great companies focus upon building brand through long-term customer partnerships. Building these customer partnerships requires expending much more effort and customer care up front, while micro-focusing upon building long-term sustainable revenue from families of parents, children, grandchildren and family relations. Great company customer partnerships also lead a to durable, sustainable brand image for companies; recognizing that brand image is not build by money and/or advertising, but by understanding and humanity on a customer by customer basis. Brand image is customer experiential and cannot be created through advertising, marketing or immediate sales. Building customer partnerships requires understanding and customer compassion through five phases of partnership: • Initial information and needs analysis • Marketing and sales • Customer care by actively and compassionately resolving all customer questions and concerns • Installation with open information sharing about timing, concerns, issues, and challenges • Customer follow up and care – touching the customer during and immediately after the install event and in an on-going manner at least three to four times a year after that. From my very recent experience, Road Runner a Good company, one with a way to go to become Great!"

"Both Lionel (the estimator) and Jesse's installation team were great!~"

"What an amazing experience. Justin was extremely knowledgeable. They will be coming back to do my air duct cleaning. Very impressed!"

"Devon and Brian were very professional and let me know the condition of my equipment and what they had to do. Iâ ll hire them again!"

"Title: Exceptional, trustworthy plumbing — highly recommended Galactic Mechanical & Plumbing exceeded every expectation. After a frustrating runaround with other companies, Jordan drove up from Albuquerque to Santa Fe, waived the trip charge, and quickly diagnosed that I only needed a faucet fixture (not a full sink). He went to Home Depot, installed the new fixture, fixed a few other small issues, and left everything working — all billed fairly for one hour of labor. Jordan was professional, efficient, and honest; Megan in the office was courteous and helpful. As a longtime local with two homes, I’m already planning to use Galactic as my go-to plumber. Highly recommend them for reliable, respectful, and skilled service. Thank you, Jordan."

"The mini split with AC and a heat pump was installed properly. Alexis also does annual maintenance on our boiler, central AC units, and RO system. He also replaced two outdoor faucets."

"They had great communication with me and were very polite. They even gave me the cell number of the estimator to work out the details of a modified cost estimate. They were extremely fast and efficient in getting out to the Futura House and getting me a cost estimate as well as replacing the hot water heater. If you want work done fast and complete, this is the company you want to use."

"Technicians were clean, friendly, and showed up on time. AND they did what they said they were going to do! What a relief to find a company that shows up and does what they say they will do!"