Get matched with top appliance salespeople in Glassboro, NJ

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"The quality of their work and materials is great! I had a kitchen countertop upgrade to granite. Karlene, my salesperson, was prompt and helpful. The templating and digital slab layouby Alan and Brandon were outstanding. Daniel and Matt did a beautiful install job along with Jose who made the top be as smooth as could be. Sarah was quick to schedule and adjust this complicated project. Doc says 'woof'."

"Exceptional service in a timely manner and owner was very professional."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Paul was able to schedule my repair for the next day. He was on time. He was very polite and respectful of my home and property. He explained everything he did and why. Although he was not able to establish a firm diagnosis of why my refrigerator stopped working he was able to get it started again. I was more than grateful and appreciative of his efforts. Paul was an absolute gem!"

"PLEASE STAY AWAY AND SAVE YOURSELF FROM THIS NIGHTMARE. This business stole a $4,607.71 deposit from me in November 2024. It does not matter how many times I call, it took picketing outside their storefront after 90 days to hear a single word from them. That word was that they never ordered my insert and they no longer have the money I gave them and they are not in a financial position to return my money. Something has changed and this has turned into a criminal operation. I have not seen any money returned from my deposit. They also told me the unit I ordered was not currently available, but the manufacture confirmed that statement to be untrue and I have another dealer installing within 3 weeks of visiting. You will lose your money if you give it to this place - you will get more heat burning those dollars. Look at Google and Yelp - I am not the only one that has been robbed by this company."