Quality Piano Service

Piano Tuning, Musical Instrument Repair

About us

Jamie Watts is a Registered Piano Technician (RPT) in the Piano Technician Guild (PTG), and a graduate of the Randy Potter School of Piano Technology with highest honors. He studied music at Belmont University in Nashville, TN with continuing studies of sound synthesis at Collin College in Texas, and engineering at DCCC.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Tuning, repairs, action regulation, voicing, reconditioning, action rebuilding, soundboard cleaning, climate control installation, string replacement

Services we don't offer

Piano moving, restoration, refinishing

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.043 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 43 reviews

Joshua M.
06/2018
5.0
piano tuning, musical instrument repair
  + 0 more
My piano has never sounded or felt this good! A whole new universe of tone, dynamics, and harmonics has opened up. Jamie and Judith are amazing!
Description of Work: Hammer regulation, damper regulation, pedals oiled, and tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan P.
06/2018
5.0
piano tuning, musical instrument repair
  + 0 more
Tuning and minor repair of an old upright that hadn't been tuned probably in 20 years. He really took his time and now it sounds great. It was massively out of tune before and he brought it back up with no broken strings.
Description of Work: Piano tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

April H.
06/2018
5.0
piano tuning
  + -1 more
James was prompt, thorough, and quick to explain anything I had questions about. Good piano tuning isn't cheap, but I did feel confidant that my piano was in good hands. Happily, my thrift store piano was easily tuned and sounds great!
Description of Work: My thrift store piano needed tuning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

James P.
02/2018
5.0
piano tuning, musical instrument repair
  + 0 more
James is professional and capable piano tuner. After tuning my piano sounds great.
Description of Work: Piano tuned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lucille R.
02/2018
5.0
piano tuning
  + -1 more
Very well! The piano was in storage for several months prior to the tuning. The piano sounds great now.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Mary Pat P.
11/2017
5.0
piano tuning
  + -1 more
It went very well. James Watts was able to honor my last-minute request and he arrived promptly. The piano had not been tuned for over 5 years. No, it sounds and plays so much better!
Description of Work: Piano tuning and repair of soft pedal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James P.
07/2017
5.0
piano tuning
  + -1 more
It went very well. He did an excellent job tuning my piano.
Description of Work: I needed my piano tuned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura Y.
05/2017
5.0
piano tuning
  + -1 more
Great job tuning our piano and fixing the action on many keys. Plays now like a much different and on point instrument!
Description of Work: Piano tuning and correcting action.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy H.
04/2017
5.0
piano tuning
  + -1 more
The scheduling process was easy and professional. Her scheduler reminded me of the visit. She was prompt and professional at the time of the visit. Her work is careful and timely.
Description of Work: Judith tuned my piano, as she has for over 25 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James P.
12/2016
5.0
piano tuning
  + -1 more
James was very professional and did a good job on my piano.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Julie C.
12/2016
5.0
piano tuning
  + -1 more
On time, did the job well, pleasant!
Description of Work: Piano tuned and serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lou W.
09/2016
5.0
piano tuning
  + -1 more
Arrived on time. Took whatever time was required to attend to the tuning, in addition to working on one note which had not been functioning properly. Brought out the best in the piano, which, I might add, received a complete overhaul last year by Quality Piano Service.
Description of Work: Tuned my piano with great care and attention. Has been doing so, responsibly and consistently, for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jacquelyn C.
09/2016
5.0
piano tuning
  + -1 more
It always goes well! I have welcomed this service into my home for 20+ yrs. and I always look forward to seeing them because of their professionalism, respectfulness, affability and accuracy in doing the job correctly. I have absolutely no hesitation in recommending this fine service.
Description of Work: The provider tuned my baby grand player piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Helene P.
09/2016
5.0
piano tuning
  + -1 more
We've been totally satisfied with this service and would recommend these folks to anyone.
Description of Work: We have used Judith regularly to tune and maintain our piano, since we bought the piano a few years ago. This is an essential service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Nancy K.
09/2016
5.0
piano tuning
  + -1 more
Ms. Palmer spent well over an hour cleaning, repairing, and tuning our baby grand, which is more than a century old. She was very thorough and professional.
Description of Work: Tuned baby grand for our church

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Evelyn E.
09/2016
5.0
piano tuning
  + -1 more
Judith Palmer has been tuning my pianos for more than 20 years. She is professional, highly competent, and is a person of great integrity. She is very responsive and flexible with regard to schedules and services. I have the highest regard for her.
Description of Work: Tuned and voiced piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Harriosn B.
09/2016
5.0
piano tuning
  + -1 more
Judith Palmer (aka Quality Piano) has been my piano technician and tuner for almost 35 years now. As a professional musician myself and member of ASCAP since 1985, I've been able to rely on the highest level of professional service, not only for tuning but for detailed action adjustment and rebuilding as well. Judith has been caring and friendly and has a well-earned, wonderful reputation. Quality Piano was recommended to me by friends who also still call Quality Piano for tuning, and I have been happy to recommend Quality Piano to many other individuals and businesses over the years. After a professional relationship over three decades I know how dedicated to the craft and art of the piano Judith is, and I know for sure she has chosen a suitable partner/successor to take over Quality Piano. Whether you are a professional musician or not, i f your piano is important to you this is the best choice you can make.
Description of Work: Tuned Steinway grand model M

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Philip A.
09/2016
5.0
piano tuning, musical instrument repair
  + 0 more
Judith is the best. She is prompt, fair, and, above all her tune-ups and adjustments are impeccable. You can have complete confidence that your piano will be brought to its very best possible playing condition. Now, if only I were a better player!
Description of Work: We needed a partial rebuild after some movers dropped our piano (!). Judith has also done routine tunings and adjustments for over a decade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas H.
09/2016
5.0
piano tuning, musical instrument repair
  + 0 more
She does great work. She did significant repairs to our baby grand with a cracked sound board, and she has brought it back into good shape after we rescued it from 20 years in someone's damp basement. I highly recommend her services.
Description of Work: I have used Judith to tune and repair a variety of pianos over the last 20 years, at home, at my church, my office and for friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Hannah P.
09/2016
5.0
piano tuning
  + -1 more
Judith is both friendly and professional. She does a great job, and makes suggestions if there are things that would make the instrument better. If I can't be home I trust her to come in, do the job, and leave an invoice. She has been servicing my piano for one 20 years. I would recommend her to anyone.
Description of Work: Tuned my piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Mary V.
09/2016
5.0
piano tuning
  + -1 more
Awesome. Judith is always a pleasure to work with. I look forward to her visits. She is professional and warm and cheerful and has always given my mother's piano the love and care that it needs. Top notch all the way.
Description of Work: Tuned my old piano and fixed a pedal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lorraine T.
09/2016
5.0
piano tuning
  + -1 more
The service was professional, prompt, thorough and friendly.
Description of Work: The provider consulted with me about the condition of the piano. She tuned it and recommended future repairs for the piano. She also suggested other pianos to consider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

John G.
09/2016
5.0
piano tuning
  + -1 more
The tuner showed up on time and did a great job.
Description of Work: The technician did a great job of tuning an older, very-out-of-tune piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Linda L.
09/2016
5.0
piano tuning
  + -1 more
Careful tuning done. I am a violinist and my ear is picky!
Description of Work: Piano tuning, some regulation of parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Miriam D.
09/2016
5.0
piano tuning
  + -1 more
I can't recommend a more qualified, professional piano service that Quality provides. I would absolute recommend them for anything - tuning, repair, rebuild, evaluating. Truly, quality.
Description of Work: General tuning and tweaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1(current)
    • 2

Contact information

639 Lukens Ave, Upper Darby, PA 19082

http://qualitypianoservice.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Musical Instrument Repair

FAQ

Quality Piano Service is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Quality Piano Service accepts the following forms of payment: Check
No, Quality Piano Service does not offer free project estimates.
No, Quality Piano Service does not offer eco-friendly accreditations.
No, Quality Piano Service does not offer a senior discount.
Yes, Quality Piano Service offers emergency services.
No, Quality Piano Service does not offer warranties.
Quality Piano Service offers the following services: Tuning, repairs, action regulation, voicing, reconditioning, action rebuilding, soundboard cleaning, climate control installation, string replacement
Piano moving, restoration, refinishing

Contact information

639 Lukens Ave, Upper Darby, PA 19082

http://qualitypianoservice.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM