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"Did not go well at all with Len the Plumber was over charged and feel scammed, Len the Plumber, Technician Len Feldman started approx. 12pm until 3pm most of time going over the cost, taking pictures and finding everything possible that needed to be done and presented 10-page contract. Len Feldman (Technican) assessed the problem that was a leaking outside faucet that he explained froze over the winter and needed to be replaced. While water was leaking he did not turn off the inside valve and requested to have water company (Trenton Water Works) come out and turn off water by the main water line. TWW came out several times but could not find the line and sent out a third construction worker to locate the water line. Meantime Len left his personal contact # and promised to return as soon as the main water line was shut off. When Water Works returned on 6/25 could not reach Len, but was able to locate the main water line Len finally called back and said it would be ok he would be able to turn the water off was currently in Mays Landing that is approx. 65 miles away and could not return 6/25 but would be at my home to complete the job 6/26 am. After 9am no call no Len, I called again several times when finally able to reach him at around 9:30am, said he spoke to Supervisor and could not do anything until the main water line was completely shut off. I called Len the Plumber office spoke to Office Manager Cathy#610-616-3377 she said would try to get someone out asap, by later in the afternoon no return call from Cathy. At this point and 2 days later for an emergency it was time to find another Plumber and I cancelled everything at Len the Plumber. The Plumber came out Friday 6/27 completed the entire job within 1 hour, turned off the inside valve connected to the outside leak immediately as well as water to install the same job Len the Plumber contracted to do that, Len said would take at least 6 hours. Main Water Line never had to be touched!!! I am appalled with Len the Plumber that I could trust thru Angi's List with a good reliable repetition. This company had no consideration about leaving me and my family including my 88-year-old handicapped mother without running water for days, all he was concerned about was how much commission he could make off someone in a vulnerable situation."

"Peter was exceptional at his job, very knowledgeable. Inform me each step of the way during the process, very professional."

"If I could, I would give this horrible service provider a 0.0! I scheduled a plumbing appointment on a call, which was confirmed via multiple texts the day prior to the appt. Then had an employee go to the location during the 4 hour window they specified and wait for the plumber. On the day of the appt, 1 hour into the time window someone calls and says, sorry we’re not going to go because we only do residential plumbing. This was a surprise, as it was communicated to them that this was a business when I had set up the appt. So, I decided to speak with a manager. After spending over an hour of being bounced around from one dept to another, asking for a manager, they never connected me to one and their dispatcher had the audacity to say “sorry for your inconvenience, but you’ll just have to find someone else.” WOW! The hoops they make you jump through and the rudeness is not worth the hassle. I would definitely recommend you find a different plumbing pro for your project!"

"Quick estimates and installation. "

"Very good experience. Nick and Kay were very polite and considerate. They even replaced some rotting wood in the wall. The shower looks great. I highly recommend."

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"We paid close to $20,000 to BQ Basements to completely waterproof our basement. We still get water and they told us we need another sump pump installed at over $2,000. They guaranteed we would not get water after installation. Be aware they do not stand behind their work or honor warranties."

"This is the second time we have worked with Lou and his team and have been absolutely satisfied both times including basement waterproofing and sump pump installation. We have not had any additional water problems in the rooms he has helped us fix. He responds immediately and comes out to access the space very quickly. While scheduling services shortly after and completing them in a very timely manner. They tarp everything and put down floor covers to make sure to keep all spaces clean and as dust free as possible. His pricing is very reasonable for the amount of work and attention you receive for each project. Would absolutely recommend him and his team for any water proofing services you may need!"

"Lovely company. Very personable. I worked with Tony who was easy to communicate with and readily available for any questions. The owner, Steve, came to my home and looked over the completed worked and helped me with questions about my dehumidifier. Blue Umbrella was able to troubleshoot and tailor the job to fit my specific basement needs. I also feel comfortable that if there is ever an issue - they will continue to support the work they did for me. My job consisted of : 1930's brick basement and dirt crawl space/ french drain, sump pump, encapsulation, dehumidifier, masonry repair, and crawl space door. Asbury Park , NJ."

"Plumber service replaced the main water line to the house. Yet, took a few extra days to refill the trench dug into the front yard. Other than that, they did a perfect job. "