Get matched with top sump pump installation pros in Bound Brook, NJ

"Only company that returned call during hurricane and sent quote within days. Scheduled sump pump installation and crew was the most professional workers I have seen in a long time. They took care not to make a mess and made sure everything was clean before they left. New sump pump installation looks like it was always there. I would recommend them every day of the week if you need sump pump work."

"Great! The workers are very professional and punctual. They installed a tankless water heater. They cleaned everything up when they were done and then explained how it worked and how to maintain it throughout the years so it would work better. I highly recommend this company."

"Came punctually and completed the job. Fitting existing copper tubing to fridge."

"They called the same day to talk about the project and sent someone within 3 days to accommodate our schedule. Pricing was good and the plumber was fantastic. He walked me through everything he was doing!"

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"Steve and his team came in clutch after my basement flooded. They provided me high quality service at a fair price. My basement french drain and sump pump installation has helped keep my basement dry and I couldnt be more thankful."

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"Excellent communication and very accommodating. They squeezed me in on the same day that I called for a sump pump replacement and they even had a brand new top quality pump on them to install right away. Best of all, the cost was reasonable."

"Excellent communication from the office. Steven came at the time that I was told and completed a sump pump replacement. He was patient and communicated with me very well. I have been looking for a new plumber so Good Tidings maybe the one. In terms of price, I don't know how much this would have cost but honestly I have too much in my furnished basement to be concerned when a huge storm is coming. I will be back to install a new backup pump from Good Tidings!"

"We have worked with Quality First Basement for 20 years. First job was the triple sump pump which has been excellent. Next was the refinishing of our basement. Another superb product and experience. Today we had new flooring installed. Once again, the product and workers were excellent! They were on time and so respectful. The floor is so attractive. This is a company that has only gotten better over the years! I highly recommend it! Rachel Padian"