FMS Plumbing and Heating

Dennis was prompt, polite, gave a complete explanation of the problem at hand, and cleaned up after the job was complete.

We were very happy when FMS replaced our toilet eight months ago. The next day it started running, and they immediately came back and replaced the defective part. Three months ago, the toilet started running again regularly. FMS has returned several times and attempted to fix it, but it is still running and they have stopped returning our messages. They have been very professional--except for the times they haven't responded or have not shown up when they said they would. We understand that this is an unusual problem, but we are frustrated.

My old sump pump was replaced the same day. The price was very reasonable. It functioned very well during Hurricane Ida, running nearly constantly for several hours. The plumber who came out (not the owner) said that they do not fix faucets like mine, they will only replace them. He said he would get a price on a replacement and get back to us, but he never did.

The job was done on-time and quickly. Thanks!

They contacted me the day after I requested a quote, came out and took a look at things. That same night I had an estimate and appointment set up for the following day. They did the service quickly and at a reasonable price. All the folks I dealt with were very pleasant and clearly aimed to help! I am planning to schedule more work with them over the summer.

On time priced right quick service what else do you need

Luis and Brett. Excellent Team. Don't look anywhere for your plumbing needs. Best in business and honest!! When the sump pump stopped working, water was overflowing. Luis directed and helped to fix the problem temporarily until he can send Brett the next morning. Was able to pump up the water out overnight. Luis was on the call when I visited the store to purchase an equipment and explained what to purchase by sending the link. Next day morning, Brett came on time and explained every detail of the work what he is going to do. Price is very reasonable and he even reduced the price than what he quoted initially. Replaced the pump in an hour and suggested to consider having another sump but didn't try to sell anything hard. I found a plumbing company for life and they are very very good. Recommend.. Recommend.. Have to replace hot water heater and going with them. Would do another sump with them sooner. Luis and Brett, You are the best in the business and hard to see people like you of being very honest, helpful, best service with reasonable price, etc, etc..

Called FMS, based on so many positive reviews and offering emergency services, and cannot be happier with entire experience (timing!, safety, quality of job, PRICING!). Thank you so much Luis and Jerry for your honestly, craftmanship, professionalism, patience while I watched so I could learn, and such fair pricing for this last minute/emergency situation. I have found my new plumber. Will hire again!

Great! They were incredible responsive -answering my texts way after business hours. Gave me a quote Monday and were able to replaced my hot water heater the next day. They were also able to get the hot water heater I wanted (a tankless Rinnai). Highly recommend!

Luis did great job. Called to have kitchen sink fixture and 2 valves replaced. Prompt and courteous service. Will call again if needed in the future!

Excellent work! Brett (the plumber) explained and educated me on the work that was being performed. He was also punctual and very professional. I would certainly use this company again!!!

According to my daughter it went wee., but she has to clean up the floor

I found FMS Plumbing & Heating through Angie’s List. Of all the contractors I had asked for information, Luis was the only one who actually called me! His personal interaction meant a lot; he was pleasant, easy to talk to and gave me a very good price to replace my water heater. He was very accommodating in scheduling the work at a time that worked best for me. His crew was very friendly, knowledgeable, and cleaned up the work site. I felt so comfortable with them I asked them for a quote on replacing my heating system. They gave me a price I could not pass up. Luis has a great work ethic and it shows that he cares about his work and wants his customers to be happy.

I don't know how to thank Mr. luis fanlo from FMS Plumbing and Heating. He is a good man.

Amazing experience, from start to finish! No one wants to replace a whole sewer line two weeks before a backyard wedding. After getting this devastating news, we received two bids that just did not make sense and was extra undue stress. I finally got a third bid from FMS and spoke to Luis. Luis is personable and well informed. We told him what the issue was, and with no hesitations or gimmicks, Luis laid out what seemed like a clear, clean, and affordable job. He saved us THOUSANDS compared to what the competitors offered (DUTRA & AJ Perri). Work started at 8 AM on the dot. A crew amassed and like a well-oiled machine, went about the job. EVERYONE was nice and well-mannered, which is not a requirement in such an industry. Luis worked with the town, engineer, and police department without me having to get involved. Seamless. Job was done in 9 hours. Despite our lawn being dugged up, my precious plants were replanted, hay and seeds laid, my floors were MOPPED. I can’t tell you, the service and professionalism from the entire team is outstanding. I would never want to go through a sewer line issue again, but without hesitation, I would use FMS all over again. THANK YOU to Luis, Brett, and the rest of the FMS team! You guys rock!

Luis and his team did an excellent job at my house and on time. They changed the garbage disposal and fixed the toilet that has flushing problems. They even did the caulking of shower bases for free. And it was aesthetically beautiful! I will hire them again in the future for plumbing projects.

Well, this is a long story, so you might want to grab a warm cuppa for this one. My sewer pipe broke and my basement was a royal mess. After many delays due to the insurance company not getting back to me, FMS Plumbing and Heating showed up to take on the project. The owner, Luis Fanlo, was conscientious and responsive to all my questions — and I had a lot of them. Having never gone through this kind of process before (sewer pipe fails, need to find out what insurance covers, how much it will cost me, how long will it take, etc.) I was understandably anxious. Opening a concrete slab takes a lot of effort and equipment, including jackhammers, and is a massive undertaking. From the get-go, it was clear that Brett and Scott had done this before and knew what they were doing. They worked well together and both were polite and professional. It’s always a good sign when contractors put down a tarp so they don’t track dirt into the house, and they did so as they came inside. They carried in the heavy equipment and materials needed and got right to work. It was noisy and dusty for the duration of the project, but it was bearable, since I knew that the work would be getting done in one day. Brett was the more experienced plumber, and Scott was his apprentice. They had a good working relationship and maintained an exceptionally positive atmosphere as they worked. Brett did most of the excavation and installation, but Scott held his own, with both of them working at an exhausting pace that most of us could never sustain. I was told at every step along the way what was going to be done to make sure I had as few disruptions to my life as possible. When you find an honest contractor who explains the process to you and is willing to work with you to make sure the job is done right and that the customer is satisfied, that’s a rare find indeed. It did cost a lot to replace my sewer pipe, but it was a heck of a lot of work and they did a heck of a good job. If this happens to you (and I wouldn't wish a busted sewer pipe on anybody), after calling your insurer to see what's covered, your next call should be to this company to get an estimate. I can heartily recommend FMS, knowing you’ll be in good hands with them (unlike my insurance company that has the same motto, which shall be nameless. Sheesh.) In a nutshell, these are hard-working, respectful, experienced plumbers who are also decent human beings. Have you found that a good plumber is hard to find? Not anymore. Give them a call.

Plumber (owner) was scheduled to be here on Wed., 9-9, btw 3:30 and 4:30. No show because of delay in previous job. Plumber agreed to reschedule to Sat., 9-12, so I asked plumber to let me know before he came to the house. No show on 9-12 so I sent a text message at 2:09 pm to see if he was coming and there was no response. Very upset because I lost two days of work at $200.00 and have not heard from the plumber. Money is tight due to pandemic, however, I trusted plumber for the job because he is from my hometown.

WELL !!!! Arrived within 8 min if when he said he would. Honest, clean, respectful. Went right to work, took care of what needed to be done, never tried to sell me more than I needed. Used the right materials, never overcharged. Clean. Asked him about looking at a future project, he had the materials and went right to work on that too. All of this great service on what started as an emergency call. Came out right away. Recommend .... Recommend.

Excellent Job, We had a bad clog in the sink. Multiple plumbers suggested replacing the entire pipe. But Lois was able to fix with his special tool and cutting a small hole in the ceiling. He completed the job in much less intrusive way and costed us less money. Well done.

opened ceiling and replaced pipes from the lower level, very professional

It went fine. Showed up on time. They cleaned up after themselves.

Louis and Nick were professional and completed the job in a timely fashion. Louis explained what needed to be done and Nick arrived at my home on time, the day the work was to be completed, installed the new faucet and shut off valves, and ensured everything was cleaned up after he was done. Fantastic service!

It went great. Clean and efficient.

The day of my scheduled quote was the day Isaias rolled into NJ. Luis kept the appointment. Work for the following week. The men showed up on time. They did a great job, left the areas clean and fixed a small issue they came across at no charge. Very satisfied.