Get matched with top sump pump installation pros in Alpha, NJ

"Jeff, Rob and his crew were exceptional They answered all of my questions even took the time to show me how things worked. They installed a water catch basin and sump pump to replace our smaller 25 year old equipment. Jeff suggested a better pump They were meticulous in their work and cleanup except for the new pump you would not even know they're there. I would recommend ONCE&DONE for any of your waterproofing needs Thank you ONCE&DONE"

"Really nice guys and company came within an hour of me calling about a dead well pump."

"Very knowledgeable guy, helped me re-run my water main lines and install a water softener. On top of that, replaces my tank for my water pump. Always honest, good pricing, and enjoyable to talk to."

"Great communication on schedule! Showed up on time and made the necessary repair, not complete yet waiting for parts.. Vast improvement over our last boiler service contractor and very reasonable on price. Thank you for your professional service!"

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"We had a new shower installed. From our salesman Matt D. to the installation team of Jaydan, Hasson H., and Zach P we could not be happier. All were super professional. During the installation they kept us informed of their progress. The new shower is beautiful and was installed in one day, as promised. If we could give them 10 stars we would. We would highly recommend West Shore Home for your next project."

"Bill was on top of everything from start to completion. He provided quality advice, service, and install. We didn't have to worry about a single thing. We highly recommend him!"

"The work was done in a professional manner. Misael is fair, honest and incredibly neat. He and I discussed what I wanted and he found the best match for the replacements. They were installed carefully. He came at the time we agreed upon, and the price was very fair. I had tried one company that wanted more than I thought was fair. Turns out I was right since Misael did the job for around $2000 less than they wanted for just the shower replacement. I will be having him back again after the holidays to do some other work I need done."

"The company couldnâ t have been better!! Everyone was friendly professional !!! I was amazed how fast they got the septic in the ground.. they left the lawn in good condition when they left. I would highly recommend this company for anyone who needs a septic installed My mother and I were very impressed!!!!"

"John and his crew were very professional from the start. He arrived on time for our quote and the installation. He advised us on what we needed and was very helpful throughout the whole process. Highly recommend John's services."