"In the last few years, we've been getting huge puddles of water all over our basement floor. Never happened before. Some stretched all the way across the floor. Took hours of work with a shop vac to suck it up and days for the floor to dry. In mid-September, we hired Once & Done Waterproofing. They had the lowest price and specialize in our kind of problem. Work was completed in just one day and very tidily done. Very hard-working crew. But it was a leap of faith waiting to see if that work would be successful. Didn't rain for weeks after the sump pump system was installed beneath our basement floor. Weâ ve now had two really heavy rains. The floor remained bone dry after each of them. A little bit of water still did come in at the base of the outside basement entrance, as expected, but it got no further than the drain they installed in the floor at the door. The real test may not come until next springâ s monsoon season. But so far, so good. Based on preliminary results, I would not hesitate to hire them."

"Really nice guys and company came within an hour of me calling about a dead well pump."

"Quick response from this new businessman. Absolute recommendation. Costs seemed to be in line with other quotes.Used for sump pump replacement."

"Great communication on schedule! Showed up on time and made the necessary repair, not complete yet waiting for parts.. Vast improvement over our last boiler service contractor and very reasonable on price. Thank you for your professional service!"

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"We had a new shower installed. From our salesman Matt D. to the installation team of Jaydan, Hasson H., and Zach P we could not be happier. All were super professional. During the installation they kept us informed of their progress. The new shower is beautiful and was installed in one day, as promised. If we could give them 10 stars we would. We would highly recommend West Shore Home for your next project."

"Quick response! Fast service! Job done well and properly! Would highly recommend to anyone in need!"

"The work was done in a professional manner. Misael is fair, honest and incredibly neat. He and I discussed what I wanted and he found the best match for the replacements. They were installed carefully. He came at the time we agreed upon, and the price was very fair. I had tried one company that wanted more than I thought was fair. Turns out I was right since Misael did the job for around $2000 less than they wanted for just the shower replacement. I will be having him back again after the holidays to do some other work I need done."

"This is my second review of Bill and John at Quick Septic. Had a septic system installed last year. They did a great job with terrific follow up. Weâ re selling the house this year and had a few things that needed to be addressed. They were quick to assist and communication was outstanding. As the former Director of Customer Service at JCP&L, great customer service is paramount, not just during the sale but afterwards. If I could give them 10 stars I would. Thanks again gentlemen. Regards, Barb Shissias"

"John and his crew were very professional from the start. He arrived on time for our quote and the installation. He advised us on what we needed and was very helpful throughout the whole process. Highly recommend John's services."