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"as advertised"

"The self-test product was as expected. The reports require additional research to interpret and understand, so seemed more targeted at professionals."

"Joel their sales rep assured us our apartments would be rotated so the inside of each unit was checked at least every six months. Got the bait and switch bc they never did this and we had a cockroach infestation that went on for a year. They lied to me and then their manager claimed “we don’t see it in the contract”. I want a refund. You’ve been doing nothing productive. I can lay my own ant traps for less than $2k a year."

"Northeast Remediation performed deleading on my home, involving replacement of windows and the garage door. The house passed re-inspection for full compliance as soon as they were finished. The only issue was that they had problems getting one of their suppliers to provide a custom sized replacement garage door in a timely manner. This delayed fully completing the job by about a month while they found a different supplier. However, they were generally very responsive with communication and the work quality was good so I would not hesitate to use them again."

"Horrible cleaning service. This company was recommended to us, so we had them clean our rental house after our tenants moved out and left it full of filth. We were given a price of $1675.00 and we didn’t bat an eye - that’s how bad this place was. We didn’t care if it was going to be $3000.00, we wanted it done right. We had to call them back to vacuum the carpets, because apparently they don’t do that before they clean them. Everywhere the carpet met the wall there was black dirt, dust, crap. Some of the kitchen cabinets still had crusty filth on them, the bathrooms were barely touched- toilet and tub in one bathroom still had greasy grime and sludge on them. The light bars over both bathroom vanities were not cleaned at all, along with the vanity. The kitchen sink was basically wiped out with maybe a paper towel and water. I took a fine steel wool and dish soap to it and it came clean. My husband and I spent a whole day cleaning after this company. I would never recommend them."

"I requested a quote by email, clearly specifying it was for 2 cracks and sending 4 pictures (2 from the inside, 2 outside) as requested. One crack was twice as long as the other one, very different and salt leftover from water infiltration. I received a quote for $500 which detailed the total cost, without any mention of additional costs. After the technician performed the work in less than 30 minutes, trouble started: he told me he was directed to work on just one, not two foundation cracks. I received a call from the same woman that set everything and she first stated I only request a quote for a crack: I went back to the email and it clearly stated "quote for 2 cracks", she claimed she got confused by the pictures and thought I sent the same crack from different angles. Honestly, they are in the crack business, I don't know how one could get confused by this. She insisted that, despite her making a mistake, I'd need to pay more. I got a call from the owner which argued with me about paying $350 more, that the quotes I got from other companies were also about a single crack, that their quote has different pricing per crack (I verified, it did not, there was just a single price). After I mentioned this seemed to me a bait and switch technique, he argued some more but in the end agreed to accept the quoted price."

"Tim and Chris were great to work with. They contacted me when they were going to be late due to traffic. The answered all my questions and they were very thorough. I would hire them in a heartbeat."