Get matched with top gas fireplace pros in Winnabow, NC

"Adam was great! Tanner was also an excellent apprentice! Both were personable as well as professional. Adam explained everything that he was doing as well as how we could best maintain the fireplace in the future. I highly recommend!"

"Did a good job"

"Fantastic! Excellent service and prompt response time. Have already recommended them to neighbors and will definitely use again."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"March 2021: It was excellent working with Mr. Christmas. He exceeded my expectations. I will never call another contractor as long as Mr. Christmas is still working. His workmanship, attention to detail and his communication skills are above and beyond what I have been use to when dealing with other people that have done work for me in the past. Call Mr. Christmas you will not be disappointed! Thank you Mr. Christmas for making my experience so positive."

"Called Ed to repair a leaking dishwasher. Came out the same day and fixed the problem! Very satisfied with his costumer service. Very knowledgeable and friendly and extremely affordable. So happy we called him for help. What a delightful person."

"I cancelled a job I put a deposit of $10,826.95 down for because the sale of my home fell through. I cancelled on June 13th and I still haven't received my refund as of 8/19. We have reached out on 3 separate occasions. My wife and I have been told different stories by different people as to what happened, but not much of it is adding up. After holding our deposit for over two months the manager said-- "We cannot do anything more to compensate you." Apparently, it is being overnighted this evening. Sadly, my advice is to proceed with caution. I give 2-stars because they apparently still have the money to refund me, it could have been worse I suppose."

"Absolutely recommend! We had a squirrel getting in our chimney ~2 weeks before Thanksgiving. Although scheduled through the holiday, James made time for a quick look, then found & helped me block the squirrel's access. And, because he'd be returning to sweep the chimney, he didn't even charge for that visit. What a wonderful surprise! Our later chimney sweep was thoroughly & cleanly done w/o soot getting into the house. This is a wonderful, successful family business that I'll definitely use again."

"Avoid this business. They have terrible follow-up, customer service, and owners. They are very unprofessional, insulting and condescending. They care only about getting their money. As examples, I asked them what they would do about my gutter guards 5 weeks before they were supposed to replace my roof, and they didn't respond. Then the week they were supposed to do the work they sent a document that said they aren't responsible for removing, reinstalling or replacing gutter guards with the disclaimer of course that they wouldn't be responsible for any damage. Their document also wanted me to inform them of any concerns in writing, before they did their work, I did. One thing I told them is that I have new grass in part of my lawn and also told them that they can access my entire house and yard, without walking on that area. Their response was: If the ground is soft and 10 people walk on it over one day it can get damaged. Their reply also insulted me by twice saying "It is really just common sense..." I told them to stay off of an area and they could get everywhere without walking on it, and rather than say "OK, we will certainly avoid it if we can, thanks for letting us know." they said what I posted above. One of the owners then called me and again was insulting. I reiterated the above, letting him know I was just doing what their document told me, and he said "Yep, that is just common sense" and started just saying "Sensitive people..." as if I was being an idiot. I say: don't walk on this area of my lawn and He says: if people walk on it it will get damages, that's just common sense. And of course he then let me know that they'd be billing me for 10% of the total cost (which I figured, because it is in the signed proposal) and if I didn't, they'd turn me over to collections. I asked why they didn't get back to me about my gutter guards when I asked. He deflected that and said something non-sensical. Avoid them at all costs. I will pay the 10% and sleep better knowing I don't have an uncaring, unprofessional company working on my house. If I could leave a ZERO start review, I would."