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Approved Pro
Approved Pro

Port City Gas Works

Gas, Pellet, or Wood Stove Service, Gas Piping, Appliance (Major Gas Appliance) Installation and Replacement,

About us

We are committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Extensive knowledge of propane, natural gas and all renovations combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

Business highlights

15 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.843 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 43 reviews
Robert D.
Sep 2025
5.0
Brick or Stone Fireplace Gas Repair
$275
They returned my request. Set up an appointment within a day. Did a great job fixed issue. Fast efficient and left area clean.

Allen M.
Sep 2025
5.0
Brick or Stone Fireplace Gas Repair
Very prompt and knowledgeable about gas fireplace cleaning. Also workmen were incredibly polite and friendly. would certainly recommend.

Jill B.
Jun 2025
5.0
Gas Piping
$1,100
Very professional and thorough. Installed a new gas line to our grill and fire table. Will definitely contact them for our fireplace cleaning. Very happy customer.

Ellen G.
Feb 2024
5.0
Yes, I recommend this pro
Ryan set up my service within 24 hours. Adam was wonderful. He explained everything and worked efficiently to get my gas logs burning and the wall switch working after years of non-use. Thank you both!

Brian J.
Nov 2023
5.0
Brick or Stone Fireplace Gas Repair
Yes, I recommend this pro
Technician showed up on time and with all the necessary tools. He was done in about 30 minutes and had my gas logs working perfectly.

Kim M.
Jun 2023
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
Ryan was honest regarding what the problem was and solved the issue without pushing new parts which I had been told by two other people that new parts would be required. He also discovered a hazard that was not exposed by other two. I would definitely use Port City Gas Works for any other fireplace or gas repairs needed.

Barry F.
Dec 2022
0.5
Fireplace Cleaning and Inspection
Do not use them. They will charge $200 for an estimate. They go away come back a few days later to install a part that does not fix the problem and they do not answer the phone and they do not return your messages. Very poor service.

Austin B.
Nov 2022
5.0
Fireplace Cleaning and Inspection
Yes, I recommend this pro
So far they're doing a great job.

Dan L.
Sep 2022
4.5
Gas Piping
Yes, I recommend this pro
$2,001
Prompt and courteous

Nina V.
Apr 2021
5.0
Appliance (Major Gas Appliance) Installation and Replacement
Yes, I recommend this pro
Port City Gas Works pulled the gas line that was needed for our new Wolf gas range top. Previously there was an electric cooktop. We Highly recommend them. They were courteous, attentive and fast. Could not be happier with their service. 5+

Jack A.
Mar 2021
4.0
Brick or Stone Fireplace Gas Repair
Yes, I recommend this pro
Young man from company corrected problem quickly by rearranging logs in fireplace.

Rene G.
Feb 2021
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
The service was scheduled quickly and performed on-time. Our logs are working perfectly now!

Marsha M.
Feb 2021
5.0
Pre-Fabricated Fireplace Unit (Gas) Repair
Yes, I recommend this pro
Quick response and service.

George H.
Jan 2021
5.0
Brick or Stone Fireplace Gas Repair
Yes, I recommend this pro
Mr. Ryan Geer performed the service for us. We were experiencing problems (having issues) with our gas logs. Since we purchased our premium-quality gas logs less than two (2) years ago, we felt like we should not be incurring the problems/issues that we were having. I contacted Port City Gas Works via Home Advisor, and within a very short period of time, Mr. Ryan Geer, responded to my inquiry, and we established a mutually convenient time for him to come to our home to assess, and hopefully alleviate, the problem(s). Mr. Geer came to our home, assessed the situation, and fixed the problem to our complete satisfaction! Mr. Geer was professional courteous, knowledgeable, competent, and he afforded us a thorough and viable explanation of our problem subsequent to him resolving the problem in its entirety. We would certainly rate Mr. Geer, and Port CIty Gas Works very highly! And, we would not hesitate to recommend them to anyone who has an issue with their fireplace logs! We are most pleased with all aspects of this matter.

Marilyn W.
Jan 2021
5.0
Appliance (Major Gas Appliance) Installation and Replacement
Yes, I recommend this pro
I contacted on a Sunday morning, looking for someone to convert my new range from natural gas to LP. Ryan responded within minutes confirming they could do the job and would call me in the morning. First thing I received a call and a schedule time for later in the day, after 5 o'clock. Kime and a trainer Mike showed up a little after 5 and within an hour the job was done. Kime instructed the trainee with detailed instructions. Once the job was done it was a high 5 moment! Super nice, polite and friendly. Price was very reasonable compared to what gas company wanted to charge, and they came the next day. I would definitely recommend them!!! I tipped them extra for their quick response & job well done. And one more thing, working with Home Advisor's technology was private, quick and easy to use.

Mary M.
Jan 2021
5.0
Brick or Stone Fireplace Gas Repair
Yes, I recommend this pro
They were prompt, courteous and fixed the problem in what seemed 2 seconds. Did appreciate that they answered my questions, were knowledgeable and checked over fireplace as well as cleaning the glass and adding embers. I was thankful too that I called on Wed. and they were here Thurs. morning. Have tried others (1) and sometimes wait would be two weeks or more, So did appreciate their promptness.
Response from Port City Gas Works
"Thank you Mary for your kind review. I am glad we were able to diagnose and fix your unit for you so quickly. We appreciate your business and your sharing your experience with the rest of our future customers. Kime Brittain and Ryan Geer."

Roxanne P.
Nov 2020
5.0
Brick or Stone Fireplace Gas Repair
Yes, I recommend this pro

Monica O.
Nov 2020
5.0
Yes, I recommend this pro
Have also hired them to put vinyl siding on my home and we are waiting on it to come in

Charlie S.
Oct 2020
4.5
Yes, I recommend this pro
The workmanship is great

Terilyn N.
Oct 2020
5.0
Yes, I recommend this pro
The two owners did the work themselves and definitely took pride in their workmanship. They were very knowledgeable, professional and friendly. It was obvious they had completed many deck repairs. They arrived on time, got right to work, and were done very quickly. In order to ensure the deck's safety, they explored the edges and structural pieces. Once they had found everything to be structurally sound, they replaced the old plywood, added a high quality water sealant over it, and placed a glue under the entire carpet so it would stay in place. They then took the time to get down to the deck below and vacuum it clean from some of the rotted wood which had dropped down while they worked. I would highly recommend Port City Gas Works.

Doug A.
Oct 2020
5.0
Yes, I recommend this pro
This company goes the extra mile to get the job done right, on budget, and on schedule. They are fast, but thorough. The lines of communication were always open and they were quick to respond to all my text and calls. The highest praise I can offer is try them - you will not be disappointed.

Jim B.
Sep 2020
5.0
Yes, I recommend this pro
Reliable and friendly; new what they were doing.

Chesa C.
Sep 2020
5.0
Yes, I recommend this pro
Ryan did an excellent job communicating the timelines for installing the gas lines. Not only did they do a great job installing the lines but he went above & beyond by alerting me to water damage in my ductwork that was missed on my insurance claim. Definitely use this company. They are awesome!

Steve B.
Sep 2020
5.0
Yes, I recommend this pro
Professional . Nice guy.

Pat G.
Aug 2020
5.0
Yes, I recommend this pro
This is a professional company that does what they say they are going to do when the say they are going to do it. Our experience with the Port City Gas Works was top rate from beginning to end. My wife and I can recommend them without reservation.
Showing 1-25 of 43

Licensing

Licensed*

Trade License Number

L.35770

Trade License Locale

NC

Trade License Expiration

12/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Port City Gas Works is currently rated 4.8 overall out of 5.

Monday: Closed Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 10:00 AM - 3:00 PM Sunday: Closed

Port City Gas Works accepts the following forms of payment: CreditCard

Yes, Port City Gas Works offers free project estimates.

No, Port City Gas Works does not offer eco-friendly accreditations.

No, Port City Gas Works does not offer a senior discount.

No, Port City Gas Works does not offer emergency services.

No, Port City Gas Works does not offer warranties.