Get matched with top grill repair technicians in Union Grove, NC

"Customer service was great! He called before he came and he came early! Educated me on how to properly use my gas logs. Will definitely recommend and use them again."

"Repair technician called prior to arrival. Was very professional and competent. Discovered source of leak. Replaced garbage disposal unit in a timely manner. Very courteous and friendly."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"My system went out on my AC and Jim Dickerson was called out to repair it from my warranty company. After the Dickerson company left, I was told I need a new system. The Dickerson Company left and advised that they were call me with the pricing for a new system. I called and got a new quote from another AC company that’s reputable in this area. After the new company came, it was brought to my attention that my AC system was trashed. I called Jim Dickerson and was told that it wasn’t them I received another opinion and this from another reputable company, and this time they took pictures and videos. After looking at the pictures and videos I called Jim Dickerson back and was told again that they didn’t do it. I feel like I’ve been taken advantage of because I’m a single black female living alone! I need a lawyer ASAP."

"The Dorton employee showed up on time and was professional. He advised that the coolant was low after checking the outdoor unit and indoor coil box, as well as drain lines. He loaded 3.5 pounds into the system; which gave us cool A/C inside; charging $379. Within 5 days, the problem returned. Dorton employee came out again, this time checking for leaks. He said the coil was leaking, but outdoor unit was ok. Dorton seemingly didn't initially think to check for leaks despite the unit being so low in coolant (i.e., and all my $379 worth of coolant immediately leaked out). He advised we could replace coil only, or entire system if desired since it was 12 years old. I called another service for a second opinion. I watched the new service guy locate coolant leaks on the outside unit AND the coil with his leak detector wand. Jamie Dorton offered to apply the original service call to the next repair. Especially after I watched another HVAC specialist locate leaks on my outdoor unit - when Dorton said there were none - I didn't have any confidence in Dorton and I used the other service for a new HVAC system. I talked with Jamie Dorton on phone and asked for a refund of the cost of coolant I was charged, but I felt I should pay for the service appointment. Jamie Dorton agreed to refund. I didn't get a refund within 2 weeks. I contacted him again to inquire about the refund, and he didn't get back to me. Unfortunately, I had a very disappointing experience with Dorton Heating and Cooling. Even if we call the service call an error for failure to check leaks and not incompetence, his failure to follow through on the agreed refund makes it unprofessional at best and lacking integrity at worst. :("

"If I could give NO STARS, I absolutely would. They came out in August to repair our outdoor fire pit. In September, they returned and asked for almost $600.00 to order the part. From Sept. to Jan would not respond to our calls, messages etc... In January, I spoke to someone in the office. She stated that the manager said they would have our fire pit repaired by the end of Jan. or they would refund us fully. I have called and left messages. Today, I received a text that stated they would come out next week for the installation. This was only after I asked for our refund again and told them I would hire an attorney. I told them again today that I do not want them to fix this now, and we wish for our full refund—NO RESPONSE TO MY MESSAGE OF COURSE. STAY CLEAR OF THESE MONEY GRABBERS."

"Chris came in and knew exactly what to do and got it fixed promptly. Thanks Chris for your professionalism and help."

"They came in and got to work immediately, worked diligently to get the painting finished in a reasonable amount of time. At times I forgot they were in the house because of how quiet they were. Made sure the painting was done to our satisfaction before considering the job complete and were very clean throughout the project as well as cleaned up after well."