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Makeover My Yard!
Outdoor Lighting - Plan and Install, Outdoor Lighting Repair, Carpentry Framing - Install,
About us
Total landscape company who strives for perfection all the time. From the first meeting with our customers we strive to listen first and then put what we heard into action! It is our job to listen to the needs and wants of all of our customers, from the larger 150,000.00 jobs to the smaller 5000.00 jobs, your satisfaction is our number one goal, period!
Business highlights
18 years of experience
Services we offer
Decks, Patios (pavers, Pergolas, built in kitchens, design, fire pits, fireplaces, maintenance, mulch and pine needles, outdoor living spaces, retaining walls, sitting walls, softscaping, travertine or stone), water features
Amenities
Free Estimates
Yes
Reviews
4.667 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 3% | ||
| 1% | ||
| 4% | ||
| 6% |
Showing 1-25 of 67 reviews
Carrol R.
Apr 2024
I hired Makeover My Yard to address irrigation issues in the front and side areas of my yard. Evan proposed a design that included dry creeks, underground water filtration and berms. Based on this project, I would not recommend this group. The dry creek and underground piping are fine. However, they did not use the shade of stone that matches my existing landscape, which we discussed in our consultation. And the above ground berms have not routed the water successfully - instead they made the situation worse by creating new water dams in the yard. After the project ended, I contacted Evan four times over four weeks as these issues need to be addressed. Nobody at the company has responded. I invested $7000 into this project and it will cost at least $3500 to correct the issues with the rock and the berms. Given their poor customer, failure to provide what was promised and refusal to do anything to address the situation, I would not recommend this company.
Jerry C.
Oct 2019
We were under a close deadline due to a wedding, within 1 week all the work was done and we couldn't have been more pleased with the outcome!
SHARON S.
Mar 2019
It took awhile to get the project started but once they started they completed the job quickly. On the last day the sales guy came for the final check and I expressed my concern about the countertop on the grill structure. They used 2 different pieces of stone that didn't match and a corner of the countertop was broken and patched together. The worst part was the 1 to 2 inch gap behind the grill. We verbalized these concerns with the sales guy and he said they'd make it right, so I paid them. We started with phone calls and a guy did come out and said the stone was from the same pallet and the gap was for "venting" We expressed that that is not how you do "venting". We attempted to resolve the issue through Angie's List but didn't come to a resolution. We agreed to try arbitration but MakeOver My Yard never responded. Since they were nonresponsive decided to hire someone else to replace the countertop and filed a claim in Small Claims Court. The judge ruled in our favor on Feb. 5 and we still have not received a check. Do not hire these guys. They should be removed from Angie's List or put in the penalty box until they abide by the court order.
Sal Q.
Aug 2018
Originally everything went great, mainly because work was performed in Nov 2017 while plants were in a dormant state and there was no need for watering. Since then, we had plants that never came back from dormancy and plants that died pretty quickly. The slow drip does not work correctly either. I notified Eric and he said plants were not warrantied and the slow drip was not maintenance free and wanted to charge us to come take a look. It's hard to know if the plants are healthy and alive and the slow drip works properly when install is done during winter months. I was a repeat customer and was going to have them landscape our backyard but no way will I do it now. They don't stand behind their product and don't care about customer loyalty.
Sal Q.
Jul 2018
Planting’s looked awesome but there was no soil prep and no guarantee that the system would work and that plants would survive. The only reason I didn’t give them an F is because Eric is so fantastic and the crew is nice and punctual, other than that not a good experience the second time around. I had work done in Nov 2017, plants looked unhealthy but it was their dormant season and I thought they would come back. Some did, some didn’t, and some died because the slow drip was not functioning properly. I did call them immediately when I suspected this and Eric came out, but it had just rained and the ground was saturated. I emailed them again after this dry spell because plants are dying and are dead and they want to charge for the service. They also blame me for the plants dying. Now, I should’ve trusted my extincts from the very beginning because the contract they make you sign is very defensive and almost hostile. I expressed my distaste for the contract and Eric said they get that a lot. RED FLAG!!! Also, there is no soil prep at all, they lay a thin layer of topsoil, dig a hole and plop the plant in it. No root starter, peat moss, cow manure is worked into the soil. So needless to say I have around 15 very expensive plants that are dead and a slow drip that doesn’t work. Eric knew I was working in stages with the whole backyard ready to begin but they would rather lose the business than make things right. This company wouldn’t even allow me to send the check for the remaining balance in the mail. I had left to run an errand and they finished before I got back. I told them I would immediately stick it in the mail but they said no so my husband had to hand deliver it the following Monday because work was completed on Friday. We were repeat customers with no issues on payments and had already given them over 5 k. Eric is a great designer but the owner is a big thumbs down!!!!
Brent M.
May 2018
They did an outstanding job and we love the new outdoor kitchen. Would highly recommend them.
Response from Makeover My Yard!
"Thank you so much for taking the time to give us your feedback. We hope to have the chance to work with you again someday! You were a pleasure to work with!"
Ralph B.
Apr 2018
Masterful work! Really, artistry in stone. Very professional design and installation.
Response from Makeover My Yard!
"Thank you so much for taking the time to leave us such a great review! We really enjoyed working with you, and hope we get the chance to work with you again in the near future!"
Brad W.
Feb 2018
Makeover My Yard was a pleasure to work with before, during, and after the completion of our patio project. As part of our backyard renovation, we also had a porch roof constructed by another contractor over a portion of the paver patio. Makeover My Yard was very flexible in the design stage and willing to accommodate numerous items related to the porch in their scope of work (concrete footers for porch columns, drainage pipes for gutter downspouts, etc). During construction, the team was very attentive to detail and quick to minimize disruption to other areas of our yard. They worked hard every day on the job site, even on the coldest days in December. After completion of the project (and after receiving payment in full), they still made several trips to our home free-of-charge to ensure we were completely satisfied with the finished product. Overall, we are very happy with the quality of their workmanship and would highly recommend them to anyone interested in a new paver patio.
Response from Makeover My Yard!
"We are so pleased to hear that your experience was as amazing as ours! If you ever need anything, please keep us in mind. We would love to have the opportunity to work with you again!"
Edward V.
Dec 2017
GREAT! Showed up on time, provided estimate on time, did exactly what we wanted for a very reasonable price. Started on time. Finished early. Would definitely hire them again.
Response from Makeover My Yard!
"We're so happy that you're experience was as awesome as ours was! We're glad we could be a part of the project, and hope to have the chance to work with you again in the future!"
Deborah A.
Dec 2017
They had very useful and economical design suggestions which I definitely needed as I had no idea what to request. My front yard receives intense sunlight that almost killed some plants put in by the previous owners. The prior owners had also removed some shrubs in anticipation of doing landscaping that they never completed. As I am not a gardener type, I was looking for something low maintenance that would not only look nice but not be overly expensive. What they suggested was all of that and more. They also transplanted the suffering plants from the front of the house to the back of the house as they were still viable for no additional cost. I would highly recommend them and plan to use them again in the future as the budget allows for some additional work.
Response from Makeover My Yard!
"Thank you so much for taking the time to leave such an amazing review! We look forward to working with you more in the future, and really appreciate you being such a great customer!"
Craig V.
Nov 2017
Company was easy to work with. Went through numerous iterations before settling on a final plan. They were very patient with all the changes. Work was done quickly and efficiently. A couple of minor glitches, but overall we are pleased with the result.
Response from Makeover My Yard!
"We really enjoyed working with you! There were some bumps along the road, but nothing we couldn't overcome. Your patience and understanding is much appreciated! We hope to have the pleasure of working with you again soon!"
Wylie C.
Nov 2017
The project went great ! They were very professional and cleaned up at the end of their work. High quality work. Already told neighbors and friends. Will definitely use them again.
Response from Makeover My Yard!
"Thank you so much for your amazing review and pictures! You are awesome customers! It was a great experience working with you, and we hope to hear from you again soon!"
Giovonna E.
Oct 2017
It went extremely well. They kept me informed of the delay on their previous job due to the hurricane, and still managed to finish a day early. They were very easy to work with and I am very pleased with the result.
Response from Makeover My Yard!
"We're so pleased with the outcome of your project, and truly appreciate your patience about the schedule getting pushed back. You were awesome to work with, and hope you'll keep us in mind for any future projects you may have!"
Andrew R.
Sep 2017
Eric came up with a solution to transform my hill in back to a beautiful mulched landscaped area with drought resistant plants. The smart design is ascetically pleasing and will help hold the hill together when the plants get established. Eric also put in a rock riverbed at the base of the hill with gravel underneath to aid in the drainage problem. The work took 3 days to complete, and his crew worked part of the time in the pouring rain! In addition, I am trying to put in a drip irrigation system myself, and Eric has provided valuable insight as to the best way that it could be done. He has also given me links to self help sites for irrigation systems...which he did not have to do. I'm very happy with the result and would definitely consider his services again.
Response from Makeover My Yard!
"It was a real pleasure working with you! We made a really great team, and we hope to have the privilege again sometime!"
Vik M.
Sep 2017
This is our 4th time using Makeover My Yard for our Landscaping projects. We enjoy working with the team as they always have good ideas and solutions, as well as being professional, courteous, knowledgeable and reliable. Highly recommended.
Response from Makeover My Yard!
"It has been a real pleasure working with you! Thank you for your feedback, and let us know if you ever need anything!"
Stephanie H.
Aug 2017
Paul was friendly and accessible. He was prompt in answering any questions we had. Everyone at Make Over My Yard was professional and always willing to answer any questions. The crew that came out to work did an amazing job and left our yard clean when they were done.
Response from Makeover My Yard!
"We are so pleased to hear you enjoyed the experience as much as we did! We hope you'll keep us in mind for any future projects you may have. Thank you for the great review, and give us a call if you need anything!"
Alexandra M.
Aug 2017
Everyone were so professional. We would definitely hire them again & recommend them as well.
Response from Makeover My Yard!
"Thank you, [Member Name Removed]! It was awesome working with you! Give us a call if you ever need anything!"
Anne S.
Jul 2017
Absolutely fabulous! We are so happy with the finished product. Everyone from Makeover My Yard were polite and professional. No question went unanswered and the team was very helpful with design ideas. It was a joy to work with them and we will definitely be calling again for future projects. We would highly recommend Makeover My Yard!
Response from Makeover My Yard!
"We really enjoyed working with you! We really appreciate the review, and hope to be working with you again soon!"
Karen B.
Jul 2017
The crew that was here was hardworking and took lots of care to make sure the patio was leveled and the stones were laid out nicely. One of the owner's Evan was great with giving his ideas to make the patio a great shape, and took extra steps to make sure our patio would hold up on the little slope of our yard and made sure drainage issues were all addressed with the rain run off areas. I was very pleased with the patio and fire pit. Good communication from this team and look forward to the next phase of our backyard makeover.
Response from Makeover My Yard!
"You're an awesome person to work with, and we look forward to what'[Member Information Removed] to come! Thanks for the great feedback!"
Tyler C.
Jun 2017
Very disappointing. Sloppy and careless. Absolutely no grading done and big piles of mud in the rocks. Im still cleaning it up and just discovered an entire area up by my mailbox with no landscape fabric under the rocks which was about the ONLY thing I asked they do. I was concerned that I could see so much fabric in the areas that had it and the owner's reply was "well it's a lot of fabric to cover". I guess it was too large of a job. Ive got weeds everywhere, one plant died and a tree is looking questionable. The fabric that was put down is ripped in several places because of the way the rocks were dumped (literally) and they laid fabric over sharp rocks tearing through. Its really difficult to find people who take pride in their work and its no different with this company. The owner and some guys did come back once to plant trees that we went ahead and planted so i asked them to help me clean up the huge mud piles but you can guess how that went. I was going ahead of them trying to uncover spots and they were basically just recovering them. Really frustrating. In retrospect I should have hired laborers and bought supplies. I'd have saved a ton of money
Response from Makeover My Yard!
"We appreciate your feedback, as we are always trying to grow and better our business. Constructive criticism makes us better as an organization! We understood all issues had been addressed, and we were under the impression you were happy with the end result. We had completed our final walkthrough with you, and received a signed Certificate of Completion. We had even gone back two different times to address these concerns before signing. We know it's hard to please everyone, and truly apologize if your expectations weren't met. Again, thank you for your feedback and constructive criticism! It gives us something to think about..."
Jenni H.
Jun 2017
After a rocky start, what with rain delays and such...the work went quickly. The plants were healthy and the sod matched the rest of the grass beautifully. Silvario, Brad, and Jesus worked hard in the horrible heat and were courteous and considerate. Everything was cleaned up and put away each evening before they left for the day. We are very pleased with the result and look forward to enjoying the beauty that Makeover My Yard provided for us!!
Response from Makeover My Yard!
"Thank you so much for your feedback! It was a pleasure working with you! We hope you'll keep us in mind for any future projects you may have. Let us know if you need anything!"
Justin S.
Jun 2017
The whole team did a great job and made it a very enjoyable experience. The owner and management team was excellent with communication and took care of every comment/question or concern that I had. On way to create a very welcoming and beautiful exterior space in my back yard.
Response from Makeover My Yard!
"Thank you so much for your amazing feedback! It was a true pleasure working with you. If you need anything in the future, please don't hesitate to call!"
Norman M.
May 2017
The installation crew did a great job with what they were told to do. I was not pleased with the project designer's responsiveness to my requests for correction of a deficiency with part of the installation. I wrote the project designer an email expressing my displeasure. I got no response until later when I contacted the company principle weeks later. After connecting with him, He completed correction of the deficiency with me and the company sharing the cost. My complaint with the correction was that smaller stones were used to correct the deficiency than were originally installed but at this point I just wanted correction of the deficiency. I called the company in March 2017 (as agreeded to with the company principle) to start discussion on getting phase 2 done. I talked to the company principal who was off site but said he would call me back. It's May 2017. I have not received that call. Very frustrating and devaluing!
Response from Makeover My Yard!
"Mr. [Member Name Removed], We certainly want to thank you for your feedback as we value the input of each and every customer. High quality work and customer service are the primary components in which our company takes great pride! We find your input unfortunate as we strive to make communication with our customers top priority! We are a growing business, and we wish we could have the opportunity to make it up to you. Although we aim for perfection, which can be referenced in our past reviews, we know that pleasing everyone all the time is easier said than done. This is why we greatly appreciate your feedback so we can take the proper measures to avoid future problems and become the best in the business!"
John C.
Apr 2017
The workers worked very diligently. Did everything they were suppose to do and things that were asked of them that were not "according to the job." That said, there were no "change order" charges.
Response from Makeover My Yard!
"We're more than happy to go the extra mile for a loyal customer! Thank you so much for the feedback!"
Marcy W.
Mar 2017
It went well. The only problem we had was that we didn't like color of the retaining wall, and that it didn't match the photo they showed us before work began. To rectify the problem, they changed the color of the caps and border, and added six more shrubs. It looks beautiful, and functions just the way we wanted. The quality of the workmanship is top-notch.
Response from Makeover My Yard!
"Thank you for your feedback, Ms. [Member Name Removed]! We truly apologize for the color of the retaining wall and are thankful we were able to resolve the issue. We're so happy to hear that you are pleased with the outcome! If you ever need anything in the future, please feel free to give us a call anytime!"
Licensing
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FAQ
Makeover My Yard! is currently rated 4.6 overall out of 5.
Yes, Makeover My Yard! offers free project estimates.
No, Makeover My Yard! does not offer eco-friendly accreditations.
No, Makeover My Yard! does not offer a senior discount.
No, Makeover My Yard! does not offer emergency services.
No, Makeover My Yard! does not offer warranties.