Founded 2003 • With Angi since August 2003
Amenities
Free Estimates
No
Warranties
Yes
Senior Discount
10%
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Bonded
Insured
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Verified Reviews
Showing 1-25 of 783 reviews
ALAN C.
08/12/2022
Joseph M.
06/26/2020
I had a very good experience with All About the Pipes Plumbing! The appointment process was easy, and the servicemen were prompt, friendly and knowledgeable. They diagnosed the issue and repaired it in about 20 minutes! I was extremely pleased with the service, and will keep them as my "go-to" plumbers. I highly recommend them!
Description of Work
I needed two leaky outdoor spigots repaired
Category
appliance repair, plumbing
David W.
05/30/2020
Great. Guys came and removed old tank, installed new one, added pump, and determined solutions for both toilets. Michael was very good at explaining what they were doing during the install. In the office, Mary was great to work with, providing options over multiple conversations. Kept me updated on the day of service as well. Will use their services again.
Description of Work
Replace gas water heater, add recirculating pump, get one toilet up and running, and improve flush on another.
Category
plumbing
ALAN C.
03/14/2020
june L.
03/04/2020
Andy F.
03/02/2020
It went great! I needed someone to install a sink ion my laundry room, as I had discovered a crack in my old one after water leaked out all over the laundry room floor. I call All About The Pipes Plumbing and spoke to Mary Geiger, I explained what needed to be done and that I needed to order the sink from Lowe's. The team showed up on time and completed the work quickly and efficiently. I was very impressed and would recommend this company.
Description of Work
Laundry Room Sink Install
Category
plumbing
Service Provider Response
[Member Name Removed], It was a pleasure working with you and hope that we can help you with all of your future plumbing needs. Sincerely, Mary Geiger All About the Pipes Plumbing OwnerJoann B.
01/27/2020
They responded immediately with online quote and offered to do the job the same day. I scheduled it for the next day and they were on time, very professional and the job was done very quick. He explained everything well and showed me how to make future adjustments.
Description of Work
Installation of Pressure Reducing Valve
Category
plumbing
Service Provider Response
Thank you [Member Name Removed]. It was a pleasure being able to help you.Roy H.
10/15/2019
They inspected a leaking toilet and gave me a repair option and a replacement option. I opted to replace the toilet since it was 15 years old. The work was done very quickly and I commend them on their cleanliness. The only negative is that I felt like the price was on the higher end of the range.
Description of Work
Toilet repair/replacement
Category
plumbing
Service Provider Response
Thank you Mr. [Member Name Removed] for allowing us to help you. We appreciate your feed back.Bryan G.
09/19/2019
Repair arrived at the scheduled time, analyzed what to do, replace pressure relief valve and leaking sink faucets. Courteous, prompt and professional. Definitely would rehire for plumbing jobs in the future.
Description of Work
Replace leaking pressure relief valve and replace sink faucets.
Category
plumbing
Susan A.
08/30/2019
Went great. So happy with the higher spigot and quality of product.
Description of Work
Replace outside water spigot and install higher on the wall.
Category
plumbing
Service Provider Response
Ms. [Member Name Removed] thank you for allowing us to assist you with your faucet. It is a pleasure as always.Lisa D.
03/25/2019
WILLIAM B.
05/18/2018
Very professional from beginning to end, evaluated problem thoroughly and explained clearly what they found along with plan to repair problem, completed work in 1 day staying until 9 pm to finish and get water turned back on, then returned the next day to make sure everything was ok. I used this company for clearing a clogged drain in the yard and they were very thorough again. I highly recommend this company.
Description of Work
Repair leaking water main to townhome
Category
plumbing
Leslie C.
04/25/2018
All about the pipes figured out an issue that 2 other plumbers couldn't. Our pipes made a terrible knocking sound when flushing one of our toilets or turning on certain faucets. The pipes throughout the house would knock at night as well. After being told "we dunno" by other plumbers, All About the Pipes came out and diagnosed the issue within an hour. It turned out to be a pressure regulator that needed replaced, which fixed the problem! The plumber who came to our home was professional and explained everything as we went through the process. I also had an outdoor spigot replaced and the interior valves to it switched out from gate to ball valves. The plumber we worked with added a nice cover over the drywall where they are placed in the garage, which looks far better than the previous valves that stuck out through the drywall. Overall I had an excellent experience and would use again!
Description of Work
New outdoor spigot, replace 2 valves, address pipe knocking
Category
plumbing
MARIE & ROBERT M.
04/18/2018
It went extremely well. They came on time when they said they would, worked quickly and efficiently, answered all my questions, finished on time as expected, and were very pleasant to work with. The price matched the original estimate to the dollar. I would highly recommend them.
Description of Work
They installed a new water heater.
Category
water heater repair
Denny M.
02/04/2018
The next morning, Telvin from AATP came to bypass the leak. My wife said he was very pleasant and professional. He found that there were 2 leaks; one pinhole, the other leak was at the connection at the meter which caused the jump from a pint to a gallon per minute waste - over 1400 gallons per day. When Brian and Telvin arrived, they uncovered several problems but worked through them and completed the job, pending an inspection from the county. Next day, the inspector arrived late afternoon and approved the job. Because AATP could not return that night and rain was expected (not their problem), I went ahead and filled in the trench. Brian and Telvin did a great job, even adding another shutoff valve and pressure relief valve between the meter and the house. I highly recommend All About The Pipes and especially the Brian/Telvin crew.
Description of Work
I had a water leak (about a pint per minute) between the meter and the house, of course. I called the water company and they sent out a technician the late next day on a Friday. She removed the pipe from the meter and replaced the washer. The small leak continued and we determined that the pinhole leak was probably under the sidewalk, a foot away from the meter. I intended to call a plumber on Monday since the leak was small; not an emergency. However, on Sunday I noticed the leak was now about a gallon per minute. I needed a professional/licensed plumber and went to Angie's List on Sunday and notified 3 plumbers. Found AATP and another A-rated, well-advertised plumber (Y) and called a plumber my neighbor recommended (Z). I received quotes from all 3. Z provided a quote by viewing Google Maps; lowest quote. He would manually dig a new line. Y met me at the house and provided a written quote; $1000 higher than Z. They also charged me $85 to come out and do the quote, which would not apply to the bid. They would also manually dig. AATP met me at the house and saw the leak and recommended they return the next day and install a temporary line that would stop the leak. Also, they would put the new pipe in a PVC pipe larger than the water line. The rocks in my yard over the years had caused the pinhole leak and the sleeve would eliminate that problem occurring and they would use a trencher to dig. For this service, AATP charged me $500 more than Z and I felt very comfortable with them. Obviously, Y was not chosen and Z said to use AATP, that it was a good price for that job.
Category
plumbing
SUSANNE A.
01/30/2018
It pains me to see these quality reviews. I hired All about the Pipes and they sent a gentleman to my home. He kept calling someone and the person on the other line was instructing him how to repair my commode. The "plumber" sent to my home had zero clue what he was doing and kept going in and out to his truck to pull parts. After an hour of this non-sense and still not finished, I told him to leave my home. When I called the owner about the service, he said the plumber was going through some "personal" issues. I lost all credibility with this company for not being honest and upfront. I still cringe when I see an All about the Pipes truck around town. #worstserviceever
Description of Work
Attempted to repair simple leak in toilet
Category
plumbing
Service Provider Response
I would have loved to have had the opportunity to make this right by the customer. I have searched our data base and how ever was unable to find this customer. I am seeing that the date of service was 2014???? We are terribly sorry she had this experience and stand by the work and our warranty. We always try to do the right thing for our home owners even if that means sending another technician, refunding the payment and repairing at no charge. I cant fix what I don't know and am concerned that this was four years ago and we are just now hearing this. Chris Vigna would have come out himself had he, the owner at that time been made aware of this issue.Daniel B.
01/28/2018
LAURA D.
01/08/2018
I called the main number & spoke to Joy on a Monday morning. She told me that after record cold temps in Charlotte for over a week, All About the Pipes had a backlog of customers waiting for help with frozen pipes. She told me that if the temps got better, they might be able to get to me sooner, but that at the moment it would be next week before they could get to me. She added that warmer weather might also resolve my problem. I certainly appreciated her honesty! Will call back if the predicted warmer weather doesn't materialize... I liked the reviews of this company I saw on Angie's List, and noted that my neighbors who exchange information on Nextdoor also gave them high marks.
Description of Work
My disposer was clogged/couldn't run the dishwasher and tankless water heater was acting up...
Category
plumbing, water heater repair, drain cleaning
PAULA T C.
12/27/2017
Excellent work. When I called the office, Mary was able to have someone at our house the next morning to clear the drain line. The work was done professionally and expertly. Superb customer service; superb work. I'd call All About the Pipes anytime for plumbing work!
Description of Work
The washing machine drain line was clogged.
Category
plumbing
ARVIN T.
11/01/2017
Plumbing contractor was excellent. The office and staff (Chris and Mary) were courteous, attentive and respsonsive. (Especially scheduling the work and inspections.) Dan and Rob (plumbers) were knowledgeable and very good at what they do. Installation of Rinnai whole-house and tub, two sinks, two-head shower with hand-held went very well with multiple home visits.
Description of Work
Rinnai whole-house tankless. Bath renovation.
Category
plumbing, water heater repair
Barry B.
10/26/2017
I called All About the Pipes based on it being highly recommended on Angie's List and was not disappointed - in fact, was thoroughly pleased with Mary and the service - as well as Dan (the technician). Will use them again and highly recommend them to everyone. When I called they could get me in the next day, but the technician was running ahead of schedule so they go me in within 30m of me calling. Thank you!
Description of Work
I had a leak from my garbage disposal under my sink. I needed a new disposal.
Category
plumbing, small appliance repair
Kathleen N.
10/24/2017
EDWARD B.
10/20/2017
STEPHANIE B.
10/16/2017
Phone
Address
4913 Chastain Ave Ste 20
Charlotte, NC 28217
Other Information
Services offered
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