About us
Business highlights
22 years of trusted experience
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10%
Accepted payment methods
Reviews
4.9783 Reviews
Showing 1-25 of 783 reviews
ALAN C.
08/2022
appliance repair, plumbing
+ 0 moreRepair technician called prior to arrival. Was very professional and competent. Discovered source of leak. Replaced garbage disposal unit in a timely manner. Very courteous and friendly.
Description of Work: Repair water leak coming from under-sink garbage disposal
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Yes, I recommend this pro
$225
Joseph M.
06/2020
appliance repair, plumbing
+ 0 moreI had a very good experience with All About the Pipes Plumbing! The appointment process was easy, and the servicemen were prompt, friendly and knowledgeable. They diagnosed the issue and repaired it in about 20 minutes! I was extremely pleased with the service, and will keep them as my "go-to" plumbers. I highly recommend them!
Description of Work: I needed two leaky outdoor spigots repaired
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Yes, I recommend this pro
David W.
05/2020
plumbing
+ -1 moreGreat. Guys came and removed old tank, installed new one, added pump, and determined solutions for both toilets. Michael was very good at explaining what they were doing during the install. In the office, Mary was great to work with, providing options over multiple conversations. Kept me updated on the day of service as well. Will use their services again.
Description of Work: Replace gas water heater, add recirculating pump, get one toilet up and running, and improve flush on another.
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Yes, I recommend this pro
$2,000
ALAN C.
03/2020
plumbing
+ -1 moreArrived on time. Very professional. Completed work at a reasonable price.
Description of Work: diagnose failed kitchen faucet & replace faucet
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Yes, I recommend this pro
$200
june L.
03/2020
plumbing
+ -1 moreThey do a very good job every time I use them.
Description of Work: Water heater installation, but they also fixed the dripping pipe and exterior pipe.
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Yes, I recommend this pro
Response from All About The Pipes Plumbing
Andy F.
03/2020
plumbing
+ -1 moreIt went great! I needed someone to install a sink ion my laundry room, as I had discovered a crack in my old one after water leaked out all over the laundry room floor. I call All About The Pipes Plumbing and spoke to Mary Geiger, I explained what needed to be done and that I needed to order the sink from Lowe's. The team showed up on time and completed the work quickly and efficiently. I was very impressed and would recommend this company.
Description of Work: Laundry Room Sink Install
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Yes, I recommend this pro
$328
Response from All About The Pipes Plumbing
Joann B.
01/2020
plumbing
+ -1 moreThey responded immediately with online quote and offered to do the job the same day. I scheduled it for the next day and they were on time, very professional and the job was done very quick. He explained everything well and showed me how to make future adjustments.
Description of Work: Installation of Pressure Reducing Valve
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Yes, I recommend this pro
$350
Response from All About The Pipes Plumbing
Roy H.
10/2019
plumbing
+ -1 moreThey inspected a leaking toilet and gave me a repair option and a replacement option. I opted to replace the toilet since it was 15 years old. The work was done very quickly and I commend them on their cleanliness. The only negative is that I felt like the price was on the higher end of the range.
Description of Work: Toilet repair/replacement
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Yes, I recommend this pro
$575
Response from All About The Pipes Plumbing
Bryan D.
09/2019
plumbing
+ -1 moreRepair arrived at the scheduled time, analyzed what to do, replace pressure relief valve and leaking sink faucets. Courteous, prompt and professional. Definitely would rehire for plumbing jobs in the future.
Description of Work: Replace leaking pressure relief valve and replace sink faucets.
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Yes, I recommend this pro
$400
Susan A.
08/2019
plumbing
+ -1 moreWent great. So happy with the higher spigot and quality of product.
Description of Work: Replace outside water spigot and install higher on the wall.
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Yes, I recommend this pro
$350
Response from All About The Pipes Plumbing
Lisa D.
03/2019
plumbing, water heater repair
+ 0 moreProfessional, informative. Did not put other vendors down when discussing competition. Both other vendors we received estimates from did. The price isn't inexpensive. It is reasonable.
Description of Work: Hot water heater replacement
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Yes, I recommend this pro
$1,400
Bill B.
05/2018
plumbing
+ -1 moreVery professional from beginning to end, evaluated problem thoroughly and explained clearly what they found along with plan to repair problem, completed work in 1 day staying until 9 pm to finish and get water turned back on, then returned the next day to make sure everything was ok. I used this company for clearing a clogged drain in the yard and they were very thorough again. I highly recommend this company.
Description of Work: Repair leaking water main to townhome
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Yes, I recommend this pro
$4,600
Leslie C.
04/2018
plumbing
+ -1 moreAll about the pipes figured out an issue that 2 other plumbers couldn't. Our pipes made a terrible knocking sound when flushing one of our toilets or turning on certain faucets. The pipes throughout the house would knock at night as well. After being told "we dunno" by other plumbers, All About the Pipes came out and diagnosed the issue within an hour. It turned out to be a pressure regulator that needed replaced, which fixed the problem! The plumber who came to our home was professional and explained everything as we went through the process. I also had an outdoor spigot replaced and the interior valves to it switched out from gate to ball valves. The plumber we worked with added a nice cover over the drywall where they are placed in the garage, which looks far better than the previous valves that stuck out through the drywall. Overall I had an excellent experience and would use again!
Description of Work: New outdoor spigot, replace 2 valves, address pipe knocking
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Yes, I recommend this pro
$800
MARIE & ROBERT M.
04/2018
water heater repair
+ -1 moreIt went extremely well. They came on time when they said they would, worked quickly and efficiently, answered all my questions, finished on time as expected, and were very pleasant to work with. The price matched the original estimate to the dollar. I would highly recommend them.
Description of Work: They installed a new water heater.
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Yes, I recommend this pro
Denny M.
02/2018
plumbing
+ -1 moreThe next morning, Telvin from AATP came to bypass the leak. My wife said he was very pleasant and professional. He found that there were 2 leaks; one pinhole, the other leak was at the connection at the meter which caused the jump from a pint to a gallon per minute waste - over 1400 gallons per day. When Brian and Telvin arrived, they uncovered several problems but worked through them and completed the job, pending an inspection from the county. Next day, the inspector arrived late afternoon and approved the job. Because AATP could not return that night and rain was expected (not their problem), I went ahead and filled in the trench. Brian and Telvin did a great job, even adding another shutoff valve and pressure relief valve between the meter and the house. I highly recommend All About The Pipes and especially the Brian/Telvin crew.
Description of Work: I had a water leak (about a pint per minute) between the meter and the house, of course. I called the water company and they sent out a technician the late next day on a Friday. She removed the pipe from the meter and replaced the washer. The small leak continued and we determined that the pinhole leak was probably under the sidewalk, a foot away from the meter. I intended to call a plumber on Monday since the leak was small; not an emergency. However, on Sunday I noticed the leak was now about a gallon per minute. I needed a professional/licensed plumber and went to Angie's List on Sunday and notified 3 plumbers. Found AATP and another A-rated, well-advertised plumber (Y) and called a plumber my neighbor recommended (Z). I received quotes from all 3. Z provided a quote by viewing Google Maps; lowest quote. He would manually dig a new line. Y met me at the house and provided a written quote; $1000 higher than Z. They also charged me $85 to come out and do the quote, which would not apply to the bid. They would also manually dig. AATP met me at the house and saw the leak and recommended they return the next day and install a temporary line that would stop the leak. Also, they would put the new pipe in a PVC pipe larger than the water line. The rocks in my yard over the years had caused the pinhole leak and the sleeve would eliminate that problem occurring and they would use a trencher to dig. For this service, AATP charged me $500 more than Z and I felt very comfortable with them. Obviously, Y was not chosen and Z said to use AATP, that it was a good price for that job.
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Yes, I recommend this pro
SUSANNE A.
01/2018
plumbing
+ -1 moreIt pains me to see these quality reviews. I hired All about the Pipes and they sent a gentleman to my home. He kept calling someone and the person on the other line was instructing him how to repair my commode. The "plumber" sent to my home had zero clue what he was doing and kept going in and out to his truck to pull parts. After an hour of this non-sense and still not finished, I told him to leave my home. When I called the owner about the service, he said the plumber was going through some "personal" issues. I lost all credibility with this company for not being honest and upfront. I still cringe when I see an All about the Pipes truck around town. #worstserviceever
Description of Work: Attempted to repair simple leak in toilet
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$200
Response from All About The Pipes Plumbing
Daniel B.
01/2018
plumbing
+ -1 moreHad a faulty installation and shower was not mixing hot/cold water properly. Had a few plumbers out in addition to the one who installed and they were all stumped. 1 hour and these guys had it fixed - awesome!!!
Description of Work: Shower fix
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Yes, I recommend this pro
$150
LAURA D.
01/2018
plumbing, water heater repair, drain cleaning
+ 1 moreI called the main number & spoke to Joy on a Monday morning. She told me that after record cold temps in Charlotte for over a week, All About the Pipes had a backlog of customers waiting for help with frozen pipes. She told me that if the temps got better, they might be able to get to me sooner, but that at the moment it would be next week before they could get to me. She added that warmer weather might also resolve my problem. I certainly appreciated her honesty! Will call back if the predicted warmer weather doesn't materialize... I liked the reviews of this company I saw on Angie's List, and noted that my neighbors who exchange information on Nextdoor also gave them high marks.
Description of Work: My disposer was clogged/couldn't run the dishwasher and tankless water heater was acting up...
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Yes, I recommend this pro
PAULA T C.
12/2017
plumbing
+ -1 moreExcellent work. When I called the office, Mary was able to have someone at our house the next morning to clear the drain line. The work was done professionally and expertly. Superb customer service; superb work. I'd call All About the Pipes anytime for plumbing work!
Description of Work: The washing machine drain line was clogged.
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Yes, I recommend this pro
$189
ARVIN T.
11/2017
plumbing, water heater repair
+ 0 morePlumbing contractor was excellent. The office and staff (Chris and Mary) were courteous, attentive and respsonsive. (Especially scheduling the work and inspections.) Dan and Rob (plumbers) were knowledgeable and very good at what they do. Installation of Rinnai whole-house and tub, two sinks, two-head shower with hand-held went very well with multiple home visits.
Description of Work: Rinnai whole-house tankless. Bath renovation.
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Yes, I recommend this pro
$10,000
Barry B.
10/2017
plumbing, small appliance repair
+ 0 moreI called All About the Pipes based on it being highly recommended on Angie's List and was not disappointed - in fact, was thoroughly pleased with Mary and the service - as well as Dan (the technician). Will use them again and highly recommend them to everyone. When I called they could get me in the next day, but the technician was running ahead of schedule so they go me in within 30m of me calling. Thank you!
Description of Work: I had a leak from my garbage disposal under my sink. I needed a new disposal.
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Yes, I recommend this pro
$305
Kathleen N.
10/2017
plumbing
+ -1 moreAs usual we received great service and will call again
Description of Work: Toilet and sink leaks
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Yes, I recommend this pro
EDWARD B.
10/2017
plumbing, drain cleaning
+ 0 moreThe service was prompt, efficient, timely, correctly installed and their price was very competitive.
Description of Work: Sink disposal replaced.
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Yes, I recommend this pro
$149
STEPHANIE B.
10/2017
plumbing
+ -1 moregreat! Mark was very professional and went above and beyond to uncover our issues!
Description of Work: two toilets repaired, and outside sub pump investigated
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Yes, I recommend this pro
$300
Donna B.
10/2017
plumbing
+ -1 moreI found them on Angie's List and I've used them for years. They are excellent.
Description of Work: They corrected the water pressure in two showers.
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Yes, I recommend this pro
Contact information
4913 Chastain Ave Ste 20, Charlotte, NC 28217
http://allaboutthepipes.comService hours
Monday:
7:00 AM - 4:00 PMTuesday:
7:00 AM - 4:00 PMWednesday:
7:00 AM - 4:00 PMThursday:
7:00 AM - 4:00 PMFriday:
7:00 AM - 4:00 PMLicensing
Bonded
Insured
Licensed*
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Gas Logs,
Natural Gas Lines,
Basement Remodeling
FAQ
All About The Pipes Plumbing is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
All About The Pipes Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All About The Pipes Plumbing does not offer free project estimates.
Yes, All About The Pipes Plumbing offers eco-friendly accreditations.
Yes, All About The Pipes Plumbing offers a 10% senior discount.
No, All About The Pipes Plumbing does not offer emergency services.
Yes, All About The Pipes Plumbing offers warranties.
All About The Pipes Plumbing offers the following services: Residential plumbing repairs & installation, drain cleaning, sump pumps, dishwashers & disposals installed, fixtures, faucets, shower valves, filters for wells & whole house, pressure tank systems, water closets, sewer lines, water mains, water heaters and tankless hot water heaters.
Appliance repair.
Contact information
4913 Chastain Ave Ste 20, Charlotte, NC 28217
http://allaboutthepipes.comService hours
Monday:
7:00 AM - 4:00 PMTuesday:
7:00 AM - 4:00 PMWednesday:
7:00 AM - 4:00 PMThursday:
7:00 AM - 4:00 PMFriday:
7:00 AM - 4:00 PM