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"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"Excellent customer service and excellent product."

"Great job, fast and professional "

"Updated as of September 15,2025 1 star!!!! Riley contacted me regarding the honest review I left. She explained “her feelings were hurt”. With a Marketing Manager overlooking the truth of a review, but instead worrying about herself says a lot! She wanted me to changed her review as she said everyone would ask for a reduction. In my original honest review; I never stated there was a discount or even now I’m not stating it. What I am saying is NO appreciation was given even after I pointed that out to her!!!! Avoid the “model” home sales approach. As that is the true meaning of them gaining sales. It’s the marketing line they give to secure a sale. Legacy - no employee should contact a customer and ask them to change a review!!!! Poor business practices! She has cost you on your ratings! 1 star UPDATED - 5 stars to 3 stars! Riley sold us on a "model home" in your area, and only one home can be such. She stated she would touch base very often, and would place a "sign" in the yard until the windows had been completed. Riley stated she would work along side of the window installation team the day of installation. She was NO where to be found! After Riley left my home from the initial showing of the windows; I did not hear from her again. I had to call her 3 days before the new windows were scheduled to arrive, and verify delivery date was still set. RIley - I feel like you did the "old bait and switch...bs lines" with you keeping quiet after the contract was signed, and "model home" in the area bs. Legacy Home Remodeling you offer a great product...which I am still happy with. The instillation team was amazing and quick! The new windows look amazing, and completely transformed the rental property. BUT... your sales people and the lack of communication or appreciation towards the customer is HORRIBLE! So Riley, has cost your company 3 stars as she is a part of it. Customers should feel valued and respected! They should not feel as it was just about a sale and silence. *****OLD REVIEW while Riley was still sitting in my home*** Riley is amazing! Arrived on time, very polite, efficient, and knew her stuff. Legacy Home Remodeling had exactly the windows we wanted. The products offered from Legacy is 5 star. I highly recommend Legacy Home Remodeling for your next project. Plus Riley is a great addition to the team. Thank you!"

"Matt and the crew did a wonderful job. I am very pleased. Very polite and friendly. Great work. Very clean. Gave me a great estimate and that was exactly the cost. No surprises when finished. I highly recommend. I will definitely use again on other projects. Great job guys. Thank you."

"I hired West Renovations to replace my 17 year old deck. John and his crew exceeded my expectations! The builders were on time, courteous and friendly, and they did a great job! I LOVE my new deck and couldn’t be happier with the whole process. I’ll be using theses guys in the future for other projects. I highly recommend this company!"

"We had an inspection done on 25Jul24, complete with a shared gallery of pictures taken by a roof Medic project manager. The project manager reviewed the pictures, showing my wife and myself the damage and what would be corrected. By September we began questioning (multiple times) for a timeline on the roof replacement, finally to be told bigger jobs were taking priority. Once the job started, middle Nov24, we were called no less than 3 times requesting additional money by the project manager saying the insurance company was not paying for the additional damage they found. When asked if insurance had been contacted we were told no they weren’t. When the roof install was completed by Roof Medic there were several areas that were noted in Roof Medic pictures in Jul24 that were damaged and we were told would be corrected by the project manager that were not corrected. When asked the project manager stated that insurance would pay for that damage. The day after completion the project manager called and asked that we pay the invoice without a review of the finish project. When we asked the project manager about the interior damage he asked if we wanted to deal directly with the subcontractor as he acknowledged the issues with Roof Medic we had during this ordeal. We agreed and took the name of the subcontractor and paid the bill. We called our insurance SafeCo to determine the path forward with the interior subcontractor, only to be told that 1100.00 of what was charged on the invoice by Roof Medic was for the interior subcontractor. We were also told that additional money was requested and was awarded, this is contrary to what was told to us all along the install by the project manager, as we were also paying out of our pockets additional money. We have had no reply from emails sent over a week to voice our concerns."