Approved Pro
Wize Home Services
Deck or Porch - Build or Replace, Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair,
About us
At Wize Home Services, we know that investing in your home is no small decision. That’s why we’ve made it our mission to deliver you high-quality products and exceptional service, and to do so at a reasonable price. We’re a local roof company that’s dedicated to achieving complete customer satisfaction, and to us that means doing things right from the start. We’ll take the time to understand the vision you have for your home, then we’ll get to work on making it a reality. We know that your home should be a comfortable space that you can share with the ones you love, and we’ll do everything in our power to make sure that it is. Countless homeowners in the greater Hickory, North Carolina, area have turned to us for their home improvement needs, and we’d be happy to show you why we’re the team to trust for your next project. Check out all of our 5 star reviews on Homeadvisor ! https://www.homeadvisor.com/rated.WizeHomeDirect.48341874.html
Business highlights
10 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.418 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 6% | ||
| 6% | ||
| 6% | ||
| 6% |
Showing 1-18 of 18 reviews
Chad B.
Aug 2023
Wise Home Direct did a major interior makeover on my house last fall and not only did they do a fantastic job but I really enjoyed working with them and appreciate their professionalism. Today I had an urgent need for some follow-up repair work and I'm completely impressed with their willingness and ability to rally for me late in the day on a Friday afternoon to mobilize and handle my issues same day. It's been about 9 months since they finished their project and I am completely impressed with this kind of after-project support and look forward to the next project I will do with them.
Patricia G.
May 2020
They cleaned up well, were efficient and got the job done.
Response from Wize Home Services
"Thanks For The Review [Member Name Removed] & The Project. We Appreciate Your Business!"
Dora M.
Oct 2016
unknown
Response from Wize Home Services
"Thank you for the time & providing your feedback. We have a very diverse team that was fully prepared & completed the project based on the scope of work. All the work that was agreed upon was necessary & quite frankly your whole home needed new gutters. The Repair option that you chose was the best alternative based on your needs and wants. If you ever have an issue with the project that we completed which requires service feel free to drop us a line or give us a ring and we will be more than happy to assist you!"
Dana S.
Oct 2016
gutters are very good siding was installed but after a comedy of errors and lies. cut electrical lines that were going to be taped instead of repaired according to code. wromg siding ordered after giving definitive type needed. just cover a corner of the house with plywood instea of replacing it (a supporting wall) all the time we had to fight to get things done properly. If the used car salesman had listened he woud have known only 100 feet of siding was needed, but no they tore down 480 sq ft. cost was extermlEy high in comparison to other contractors but need the work done. One word about using this company DON'T unless you want to pay for all the scrrew ups and repairs that are needed caused by them. the owner is a BS artist and always tries to get the last word in.
Response from Wize Home Services
"We have over Over 150 positive ratings and reviews between many different site providers. We went above and beyond to make you happy. We had a licensed electrician come and address the wire issue, You signed a work order for all of the work to be done 480 sq ft not the 100 square feet of which was a rotted hole had been neglected for along time............We do what we says were going to do & while we do appreciate your business we do not appreciate the lies you have told and verbal abuse you have administered on almost 15 people at our company. Thank you for the feedback and kind review!"
Curtiss G.
Aug 2016
unknown
Response from Wize Home Services
"Thanks For The Review And We Appreciate Your Business. We At Wize Home Direct Strive To Make Every Customer & Home Our Number One Priority."
ELLIOT A.
Jun 2016
Wize did a great job. we had 20 year old 5 inch gutters that would overflow every time we had a hard rain. Wize recommended 6 inch gutters with 4x5 downspouts. We finally got a big rain the other night and no water came out of the gutters. Problem solved
Response from Wize Home Services
"Thanks For The Review And We Appreciate Your Business. We At Wize Home Direct Strive To Make Every Customer & Home Our Number One Priority."
Brad C.
Feb 2016
it went well
Response from Wize Home Services
"Thanks For The Review And We Appreciate Your Business. We At Wize Home Direct Strive To Make Every Customer & Home Our Number One Priority."
Tracy R.
Feb 2016
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Response from Wize Home Services
"Thank you so much for taking the time to give us a review. We value you as a customer and so glad we could make you happy with our services."
Carol H.
Jan 2016
l Everyone we dealt with was extremely nice and friendly, including the guys that came out to the house. The person we spoke with initially gave us a cost estimate based on the square footage of our house and how many vents he estimated we had (I hadn't counted and he said he'd guess since it was an estimate). I told him that we had a vent with some nesting-type material that blew up from it when we first turned on the air (this is a new home that had sat empty for two years) and we wanted a company that had the capability to inspect the interior of the ducts that we couldn't see in the craw space. He assured me they could do that as well.
The appointment was rescheduled once, but they warned me that may happen and I wasn't upset at all about that.
They showed up on time and communicated well with us the day of the appointment so we knew when to expect them. When the technician called I asked him if they could also check our two intakes as the duct board was loose on both and causing air to escape into the crawl space and closet. He told me they could do that easily and carried the appropriate tape to easily fix the problem.
For $800, they spent only two hours at our house and only vacuumed out the ducts (of which we have FAR less than the original guess the representative made when quoting the project). No camera was used to check ducts. One week after the cleaning, one duct began blowing insulation that has collected in it's vent cover. They also only repaired one of the intakes with the loose duct board. The other hadn't looked touched, although they assured us they fixed both.
While they were very nice people, I feel quite ripped off and definitely did not get my money's worth. I found out, after the fact, that my mother-in-law had a similar service from another company. Same price, but they were at her house for 7 hours. That's a considerable difference.
The appointment was rescheduled once, but they warned me that may happen and I wasn't upset at all about that.
They showed up on time and communicated well with us the day of the appointment so we knew when to expect them. When the technician called I asked him if they could also check our two intakes as the duct board was loose on both and causing air to escape into the crawl space and closet. He told me they could do that easily and carried the appropriate tape to easily fix the problem.
For $800, they spent only two hours at our house and only vacuumed out the ducts (of which we have FAR less than the original guess the representative made when quoting the project). No camera was used to check ducts. One week after the cleaning, one duct began blowing insulation that has collected in it's vent cover. They also only repaired one of the intakes with the loose duct board. The other hadn't looked touched, although they assured us they fixed both.
While they were very nice people, I feel quite ripped off and definitely did not get my money's worth. I found out, after the fact, that my mother-in-law had a similar service from another company. Same price, but they were at her house for 7 hours. That's a considerable difference.
Response from Wize Home Services
"Thanks For The Review And We Appreciate Your Business. We At Wize Home Direct Strive To Make Every Customer & Home Our Number One Priority. According To The National Air Duct Cleaning Association The Amount Of Time It Takes To Clean A Residential HVAC System Depends On Many Variables Such As The Size Of The Home, The Number Of Systems, The Extent Of The Contamination And The Number Of HVAC Cleaners Performing The Job, Which Must Be Taken Into Consideration When Comparing Apples To Apples With Other Homes Service Times. The Environmental Protection Agency Says That “Duct Cleaning Services Typically – But Not Always – Range In Cost From $450 To $1000 Per Heating And Cooling System, Depending On The Services Offered, The Size Of The System To Be Cleaned, System Accessibility, Climactic Region, Level Of Contamination, And Type Of Duct Material." All Of This Should Be Taken Into Consideration When Considering The Overall Value For The Service Completed. We Would Be More Than Happy To Have One Of Our Quality Control Inspectors Come Back To Your Home, Re-inspect Your HVAC Duct System, And Also Inspect Your Crawlspace. When Homes Sit Vacant For An Extended Amount Of Time The Potential For Animals Causing Significant Damage To Your Duct System & Crawlspace Is Common. A Detailed Inspection Of Your Entire Crawlspace Could Confirm These Concerns, Which May Require Additional Remediation In The Future. We Value Your Opinion And Feedback, Please Feel Free To Reach Out To Us Anytime & Lets Discuss How We Can Be Of Service To You!"
David C.
Dec 2015
unknown
Response from Wize Home Services
"Thanks For The Feed back & Review!"
Keith R.
Oct 2015
Everything went well and the job was done to my satisfaction. The crew from Wize removed the old gutters and downspouts, then cleaned the fascia and plugged the old mounting holes. They then installed 6 inch seamless guttering and downspouts. Once the work was done, the crew walked around the house and picked up all scraps and screws.
Response from Wize Home Services
"Thanks For The Review & We Appreciate Your Business!"
Carol B.
Oct 2015
Wize representatives were quick to come to my home to look at my home and provide an estimate. The quality of the windows is good. After receiving several estimates, I chose Wise for two reasons. First, I appreciated their immediate and direct approach and second, I believed their windows to be of better quality. After I made the decision to use them, they immediately sent someone out to get exact measurements to have windows made. I don't even think it took two weeks from ordering to install. They held true to a schedule . Installers are top notch. They worked carefully, with regard for my belongings. They were careful and each window is perfectly installed, and caulked. I am very pleased. I like the windows. They are easy to use, and clean. The screens are framed with a sturdy aluminum. The installers removed the old windows from my property . The warranty is a great one. From start to finish I have been treated with respect. I would recommend this group for your window needs, very, very pleased.
Response from Wize Home Services
"Thank you so much for your review. We are so glad you are our customer."
Chad O.
Sep 2015
I had 20 year old flat moist insulation that didn't do any good in cold weather. I always had high energy bills every winter and didn't want to do the same this year. I knew I wanted to get insulation up to code R38. I went back and forth a lot and called them many times about understanding my choices for both insulation and radient barrier. I was chose them because they are the only ones that had copperflec. I became glad I chose them because of how paitent they was and how availble they was to answer all of my questions. They showed up as schudled and took out all the old stuff without getting it in my house. That was very important to me with my asthma that it didn't get in the air. I was very pleased with everything they did and how neat they left the place. I am also pleased to tell the difference in how even the room tempatures are now with the radient barrier. Before one would be hotter or colder then others. I expect to have much lower bills this winter.
Response from Wize Home Services
"We can't wait to hear how much lower your bills are this winter too!"
Tracy C.
Sep 2015
All went very well with their very knowledgeable sales staff and inside support. Beautiful windows, doors, and decking. They helped me get all my measurements for the windows and gutters. Remodeling an older home is a lot of work and can run into a lot of $$'s but what I have found is that the newer homes don't seem to be built as well. I fell better investing in a home I know and have had in our family for many many years.
Response from Wize Home Services
"Thank you so much [member name removed] we love having you as a customer and look forward to doing more for you in the future."
Tracy C.
Sep 2015
ALL WENT VERY WELL. THE SALES REP WAS MORE THAN HELPFUL & NOW NOT ONLY AM I GETTING MY WINDOWS. NEXT ON MY THE LIST IS SOME MUCH NEEDED GUTTER REPLACEMENT.
Response from Wize Home Services
"Thank you so much [member name removed], it our goal to provide great service to our customers!"
KAREN C.
Sep 2015
First of all the Representative was right on time and when I invited him into my home he voluntarily showed me his Driver's Licence and he took off his shoes! After speaking with him for a little bit (we had friends in common) we got right to work determining what was best for the appearance of my home and my budget as well. We decided on the particulars, penciled in production and delivery rates and then set a installaton date. Over the 2 weeks it took for my door to be made and delivered i received at least 4 phone calls from different employees at WIZE all keeping me in the loop and provoding me with reassurance that everything was going according to schedule. Then on Thursday morning the 17th the WIZE crew showed up promptly at 10:00 and got to work.
During the whole project members of the crew would let me know what to expect as far as what was going to happen next (using loud power tools) to having an actual hole in the front of the house. Although my door required some additional framework the crew completed the installation on time and absolutly perfect! The door arrived exactly as ordered, the crew showed up on time and installed my door professionally and promptly and when the job was complete they cleaned up the inside and outside of the home and took every last bit of materials with them including checking the lawn for items as we have two dogs. Regardless of any improvements made to my home or friends homes, I would be very confident to recommend WIZE HOME DIRECT to all of my friends and family. In fact, it's nice to finally know when someone asks me if i know of anybody that i can recommend I can say "YES!"
During the whole project members of the crew would let me know what to expect as far as what was going to happen next (using loud power tools) to having an actual hole in the front of the house. Although my door required some additional framework the crew completed the installation on time and absolutly perfect! The door arrived exactly as ordered, the crew showed up on time and installed my door professionally and promptly and when the job was complete they cleaned up the inside and outside of the home and took every last bit of materials with them including checking the lawn for items as we have two dogs. Regardless of any improvements made to my home or friends homes, I would be very confident to recommend WIZE HOME DIRECT to all of my friends and family. In fact, it's nice to finally know when someone asks me if i know of anybody that i can recommend I can say "YES!"
Response from Wize Home Services
"Thank you so much we are so excited that you love your beautiful new door."
Teresa G.
Sep 2015
Professional and showed up on time. Before they installed our new gutters they answered all of our questions, helped us pick out the best color selection, and gave us a good price. I feel like we got a great product and we are very pleased with our gutters and the work that was done. We will definitely use Wize Home Direct again for future projects.
Response from Wize Home Services
"We are so glad you are happy with your new gutters. Thanks for being our customer."
Laurance C.
Apr 2015
- It tuned out to be the easiest large purchase I have ever made but didn't start off that way. I don't live in the house full time and normally only there on the weekends in the summer. I was having a tough time initially getting anyone to even come out and give me an estimate. I was pleasantly surprised with how easy the whole process went with Wize Direct. I just emailed them the sizes and answered a few questions. They emailed me a great price, 3 weeks later I had new windows! They didn't ask me for any money up front, as a matter of fact I had to remind the installer to take the check after he walked me around the job and showed me how they tilted in to clean. They worked around my schedule and everyone was so nice. The installers were real craftsmen and the windows are great! I only wish I had them replace the sliding glass doors, I guess that will be next years project.
Response from Wize Home Services
"Thanks For The Review & We Appreciate Your Business!"
Licensing
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FAQ
Wize Home Services is currently rated 4.4 overall out of 5.
Wize Home Services accepts the following forms of payment: CreditCard
Yes, Wize Home Services offers free project estimates.
No, Wize Home Services does not offer eco-friendly accreditations.
No, Wize Home Services does not offer a senior discount.
No, Wize Home Services does not offer emergency services.
Yes, Wize Home Services offers warranties.