
Wize Home Services
About us
At Wize Home Services, we know that investing in your home is no small decision. That’s why we’ve made it our mission to deliver you high-quality products and exceptional service, and to do so at a reasonable price. We’re a local roof company that’s dedicated to achieving complete customer satisfaction, and to us that means doing things right from the start. We’ll take the time to understand the vision you have for your home, then we’ll get to work on making it a reality. We know that your home should be a comfortable space that you can share with the ones you love, and we’ll do everything in our power to make sure that it is. Countless homeowners in the greater Hickory, North Carolina, area have turned to us for their home improvement needs, and we’d be happy to show you why we’re the team to trust for your next project. Check out all of our 5 star reviews on Homeadvisor ! https://www.homeadvisor.com/rated.WizeHomeDirect.48341874.html
Business highlights
Services we offer
Roofing services-asphalt & metal roofs, gutters insulation, decks, doors, floors, shutters, windows,bathroom remodels, walk-in showers, kitchen remodels, whole home renovations, Siding, porches, grading, excavating, Drainage, retaining walls, trash debris, design services.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
6% | ||
6% | ||
6% | ||
6% |
"Thanks For The Review [Member Name Removed] & The Project. We Appreciate Your Business!"
"Thank you for the time & providing your feedback. We have a very diverse team that was fully prepared & completed the project based on the scope of work. All the work that was agreed upon was necessary & quite frankly your whole home needed new gutters. The Repair option that you chose was the best alternative based on your needs and wants. If you ever have an issue with the project that we completed which requires service feel free to drop us a line or give us a ring and we will be more than happy to assist you!"
"We have over Over 150 positive ratings and reviews between many different site providers. We went above and beyond to make you happy. We had a licensed electrician come and address the wire issue, You signed a work order for all of the work to be done 480 sq ft not the 100 square feet of which was a rotted hole had been neglected for along time............We do what we says were going to do & while we do appreciate your business we do not appreciate the lies you have told and verbal abuse you have administered on almost 15 people at our company. Thank you for the feedback and kind review!"
"Thanks For The Review And We Appreciate Your Business. We At Wize Home Direct Strive To Make Every Customer & Home Our Number One Priority."
"Thanks For The Review And We Appreciate Your Business. We At Wize Home Direct Strive To Make Every Customer & Home Our Number One Priority."
"Thanks For The Review And We Appreciate Your Business. We At Wize Home Direct Strive To Make Every Customer & Home Our Number One Priority."
"Thank you so much for taking the time to give us a review. We value you as a customer and so glad we could make you happy with our services."
The appointment was rescheduled once, but they warned me that may happen and I wasn't upset at all about that.
They showed up on time and communicated well with us the day of the appointment so we knew when to expect them. When the technician called I asked him if they could also check our two intakes as the duct board was loose on both and causing air to escape into the crawl space and closet. He told me they could do that easily and carried the appropriate tape to easily fix the problem.
For $800, they spent only two hours at our house and only vacuumed out the ducts (of which we have FAR less than the original guess the representative made when quoting the project). No camera was used to check ducts. One week after the cleaning, one duct began blowing insulation that has collected in it's vent cover. They also only repaired one of the intakes with the loose duct board. The other hadn't looked touched, although they assured us they fixed both.
While they were very nice people, I feel quite ripped off and definitely did not get my money's worth. I found out, after the fact, that my mother-in-law had a similar service from another company. Same price, but they were at her house for 7 hours. That's a considerable difference.
"Thanks For The Review And We Appreciate Your Business. We At Wize Home Direct Strive To Make Every Customer & Home Our Number One Priority. According To The National Air Duct Cleaning Association The Amount Of Time It Takes To Clean A Residential HVAC System Depends On Many Variables Such As The Size Of The Home, The Number Of Systems, The Extent Of The Contamination And The Number Of HVAC Cleaners Performing The Job, Which Must Be Taken Into Consideration When Comparing Apples To Apples With Other Homes Service Times. The Environmental Protection Agency Says That “Duct Cleaning Services Typically – But Not Always – Range In Cost From $450 To $1000 Per Heating And Cooling System, Depending On The Services Offered, The Size Of The System To Be Cleaned, System Accessibility, Climactic Region, Level Of Contamination, And Type Of Duct Material." All Of This Should Be Taken Into Consideration When Considering The Overall Value For The Service Completed. We Would Be More Than Happy To Have One Of Our Quality Control Inspectors Come Back To Your Home, Re-inspect Your HVAC Duct System, And Also Inspect Your Crawlspace. When Homes Sit Vacant For An Extended Amount Of Time The Potential For Animals Causing Significant Damage To Your Duct System & Crawlspace Is Common. A Detailed Inspection Of Your Entire Crawlspace Could Confirm These Concerns, Which May Require Additional Remediation In The Future. We Value Your Opinion And Feedback, Please Feel Free To Reach Out To Us Anytime & Lets Discuss How We Can Be Of Service To You!"
"Thanks For The Feed back & Review!"
"Thanks For The Review & We Appreciate Your Business!"
"Thank you so much for your review. We are so glad you are our customer."
"We can't wait to hear how much lower your bills are this winter too!"
"Thank you so much [member name removed] we love having you as a customer and look forward to doing more for you in the future."
"Thank you so much [member name removed], it our goal to provide great service to our customers!"
During the whole project members of the crew would let me know what to expect as far as what was going to happen next (using loud power tools) to having an actual hole in the front of the house. Although my door required some additional framework the crew completed the installation on time and absolutly perfect! The door arrived exactly as ordered, the crew showed up on time and installed my door professionally and promptly and when the job was complete they cleaned up the inside and outside of the home and took every last bit of materials with them including checking the lawn for items as we have two dogs. Regardless of any improvements made to my home or friends homes, I would be very confident to recommend WIZE HOME DIRECT to all of my friends and family. In fact, it's nice to finally know when someone asks me if i know of anybody that i can recommend I can say "YES!"
"Thank you so much we are so excited that you love your beautiful new door."
"We are so glad you are happy with your new gutters. Thanks for being our customer."
- It tuned out to be the easiest large purchase I have ever made but didn't start off that way. I don't live in the house full time and normally only there on the weekends in the summer. I was having a tough time initially getting anyone to even come out and give me an estimate. I was pleasantly surprised with how easy the whole process went with Wize Direct. I just emailed them the sizes and answered a few questions. They emailed me a great price, 3 weeks later I had new windows! They didn't ask me for any money up front, as a matter of fact I had to remind the installer to take the check after he walked me around the job and showed me how they tilted in to clean. They worked around my schedule and everyone was so nice. The installers were real craftsmen and the windows are great! I only wish I had them replace the sliding glass doors, I guess that will be next years project.
"Thanks For The Review & We Appreciate Your Business!"
Licensing
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