Get matched with top window pros in Kill Devil Hills, NC

"Very responsive to come out ainitially and access damage and get fixed as all was paid for by insurance. They also agreed to installing a skylight where the tree came thru (there was not a skylight before). It was installed well and has never leaked. That's all the good news I have folks. HOWEVER we had 'total replacement to original status' insurance coverage and first go around all they were going to do was patch damaged areas of roof. matching tiles "as best they can". After much bickering back and forth, they finally replaced entire roof. 3 times. yes, three times as the first 2 times work was substandard- and eaked. They did not overlap roof tiles and did not flash properly. When insurance overseer finally agreed to redo entire roof to "original" with a 30 year guarantee, she was subsequently fired by the insurance company after the job was done. Inside the house, the subcontractor they hired to fix our wall and ceiling was horrendous. "Johnny" from Mississippi put up a wall that was not linear -nit bowed. He said our house was crooked and he could not fix that. There was a good 2 feet crawl space between inside wall and outside house. We insisted he redo it (multiple times.) till he got it straight, finally, He said "the wife" was being too fussy. Then he replaced smooth ceiling with a popcorn ceiling because he said he couldn't fix the drywall plaster lines...now we have the task of taking off the popcorn, replacing the drywall ceiling, and replastering correctly. . We grew weary of him and decided not to have him redo. As for coming "on time", well, we learned that "on time" is a relative term...seems to mean just showing up sometime in the morning. Bottom line: Don't let your insurance company bully you into using this company and certainly do NOT hire them on your own."

"During the heavy rains of Hurricane Michael, water began leaking into our master bedroom. I called two contractors for quotes. The first contractor indicated there were multiple issues with our roof due to the roof being 15 years old and shoddy construction by our builder. He did not see enough weather damage to justify an insurance claim. The second contractor, Brian Craft with Tru Restoration, agreed with the first contractor’s assessment that most of the issues were due to typical wear and tear over 15 years as well as shoddy construction. However, he did see a few tiles with wind damage and thought there was enough damage to justify an insurance claim. Brian has experience on the insurance side of the business and was able to walk me through the process of filing an insurance claim. He provided me with all of the information I would need, even the phone number to call to submit my claim. He made the process quick and simple. He arranged to be here the morning the insurance adjuster arrived so he could get on the roof with the adjuster and point out the damaged tiles that they might have otherwise missed. Given there were only a few tiles damaged, my insurance company would not pay for an entire roof replacement but they did agree to pay for half. Had I gone with the first contractor, I would have paid 100% out of pocket. In addition, Brian’s quote came in $500 less than the other quote. And as a bonus, Brian is a genuinely nice guy that I trust and enjoyed working with. He was very patient with me as I asked a lot of questions, sometime taking my calls late in the evening. The day of the roof replacement went very smoothly. The crew showed up at 7:30AM and finished the job around 5:30PM that same day. The crew was professional, friendly and did a great job cleaning up. The roof looks fantastic and I no longer have to live with a bucket in my master bedroom! I highly recommend Brian and Tru Restoration!"

"Eric Schott was a pleasure to work with. Reliable, responsive and gave a fair price. Grayson the project manager, while young, assisted his crew with whatever they needed done on the ground. Arturo was the lead roofer and he and all the crew worked tirelessly in the extreme heat. They were impressive to watch. Now we have a beautiful new roof and will be getting our gutters later this week. I trust they will go as smoothly as the roof did. If you are looking for someone that does what they say in this day and age, look no further. Southern Roofing won’t let you down!"

"Perfect Coats was the PERFECT company to go with! Their price was competitive and the results were beyond my expectations! I knew when they were coming or if they were delayed. They power washed, they repaired (even declined an area that I thought was rotten but wasn't), they painted, they cleaned up, the crew chief took me on a tour to make sure everything was perfect - it was!"