"Needed a new rear entry system (frame, storm door, and door). Guys came out and upon install discovered what turned out to be a larger problem. Turns out that water in my foundation is what caused my original door and frame to rot out in the first place. Ralph and Tom were up front with me and recommended I not have the door installed until the water in my foundation was taken care of. Despite the headache of having just paid for a door and now learning that I would have to pay for a basement sump pump this was good advice and I appreciated Ralph and Tom's honesty. They could have just put the door on and I would have never know the difference. That right there gets 5-stars from me. Additionally, the instill was terrific, and the guys were very personable the entire time. Excellent work, job well done!!"

"Responded quickly to Home Advisor request to replace leaking water heater, did a great job installing, very professional and friendly. Used good COVID-19 safety practices."

"Pumped out septic tank. Good recommendations on improving system with various priced options. Emailed late Friday afternoon and got response back quickly. Got quote and scheduled online. Reached out to two other companies and got no response at all. All employees were very nice and helpful. Tidied up yard afterward too."

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"Excellent work done by your team installing our gas line. The installation was completed efficiently and professionally.. The team was courteous and respectful throughout the entire process. We are extremely pleased with the quality of the work and the overall experience. Thank you again for a job well done."

Prime Pump And Plumbing LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business\n

"Mr. Merell installed an acrylic bathtub with valve in my upstairs bathroom. He got the job done without needing to cut access holes! Great work!"

"The Tar Heel Basement Systems Team was a true pleasure to work with. From the very first meeting / inspection with Nathan S to the actual installation and receiving the final product. Also, just to note...the installation team with Tar Heel Basement Systems was excellent. They answered all of my questions and provided daily updates on the installation progress. They provided me with pictures and again answered ALL of my questions and was super patient with me. The work quality was top shelf. I am more than satisfied with the quality of work performed! Thank you again to the great installation team that installed my crawl space enclosure, shout out to Stephon, Matt, and Jorge (and Nate)...great job guys!!!! and very much appreciated! Also, thanks to Nathan S for all of his great advice and wisdom in planning this project for me. Yes, Tar Heel Basement Systems did a great job!!! Thank you!!!"

"Thermo Direct replied quickly and was able to perform the services I required. I would recommend them to anyone that requires the services of a plumber."

"Need our septic tank pumped on a Saturday. J&J Septic Service did it without a weekend charge which was good. Great job and great rates."