Get matched with top energy efficiency auditors in Durham, NC

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

"We had serious issues with our second (half) story being consistently warmer than our first story, bringing with it very high electric bills. Peak Energy performed an energy audit that identified the issue and then sealed our attic (in the middle of a summer heat wave, no less) in 2 days. The team was professional and punctual and the discrepancy in our temperatures between the two floors went from >5 degrees to <2 degrees."

"I have owned four units installed by this company; all of which were manufactured by Trane. Two of which had to be replaced for early failure. Now a third has broken down after less than 5 years, well within the 10 year parts warranty. Despite the parts being covered the repair cost was still thousands of dollars. After researching others experiences and information about this model online I discovered other problems and concerns and found some of them to be present with my unit as well. I was worried about paying for this repair only to have another part breakdown. I asked Comfort Master if it might be better to replace the whole unit. According to Trane’s own website calculator (cost of repairs multiplied by the age in years of the unit) I should be replacing the unit based on the main issue alone. I was told by Comfort Master that they were unable to address these concerns and to contact Trane directly. When I contacted Trane, customer service started a claim and told me to get a “diagnosis for a new unit” from my service provider. This is where the problems really started. Comfort Master claimed they did not know what this was and that it was not needed. After a number of emails trying to clarify they told me that they had contacted Trane who told them that this was not needed. When I called Trane they would tell me the same information, a diagnosis of new unit, was needed. The Comfort Master employee went so far as to claim I might not have called the correct place asking who I spoke with on these calls. I kept records of each call and eventually it was agreed that I needed an assessment of the current unit to verify its condition. The previous service record having almost no info about the condition of the unit, I asked about getting another. I was told that they would not do so since the current problem had to be fixed first. So I have to spend the money to fix the problem in order to find out if the unit is any good to keep. After many years of as a customer and many promises of providing the best customer focused service and conviction that “you can’t stop a Trane” I am done with both companies. Fool me once, twice, and I guess three times the charm."

"Great company: They recommended a very expensive radiant barrier that I couldn’t afford and I end up doing it by my self. House is a lot cooler during summer season. Thanks guys"

"The service was excellent, I have been using for the last 30 years for my air conditioning and heating system."

"The estimate price was very good. Jay or Aleks responded to all my calls and emails very promptly, and professionally. Taylor was very professional when he came out to look things over before the install. The install went very well and Anthony and Shawn did a great job, that was much better than the original install when the house was built."

"Work has been scheduled for early in 2019, but they could not have been more helpful and professional in explaining our options, how our home would get the most out of the panels, and how much we are likely to save. They were explicit about costs and available rebates. We were instructed to apply for a rebate from our local energy supplier and they literally walked us through the time specific rebate procedure. We made some minor changes to their standard contract and they accepted those changes without question. I can only assume their work will be up to these standards when we do the actual installation."

"Be careful dealing with Triangle Reconstruction. Rob, the owner comes off as humble, honest and sincere, but if something goes wrong watch out ! I hired Triangle Reconstruction back in the winter to repair the foundation at my house. This was a very large project of which I had paid him about a third. On January 11 they caused a fire at my house burning down my kitchen. Rob was very apologetic at first, but when I told him I wanted another company to finish the project he said I owed him a lot of money for the work they did and he claimed that they had completed %80 of the job. Fortunately, I had a reputable structural engineer come out to inspect my foundation before they started working on my house and then I had him come back after the fire. The engineer stated only 1/3 of the work had been completed - if that much ! Rob also threatened to file a stop work order if I did not let him bring ‘his engineer’ out to look at it. I understand accidents happen and against the advice of many people I was actually willing to give him the opportunity to finish the job and try to help rectify the situation. However Rob’s estimate to finish was nowhere close to being equitable and provided no consideration for the hardship he has caused in my life. His estimate even included money owed for work they did in the kitchen which was burnt in the fire that they caused ! He clearly doesn’t understand the gravity of this and what my family and I have gone through and what we’re still going through. We have been out of our house for almost 5 months now and probably won’t be able to move back in for another month or two. My family has suffered tremendously due to this company’s negligence."

"I had a wonderful experience, the technician was on time,professional and very pleasant. I had purchased a service plan and it is well worth the money to not worry about my unit not working in the hottest months of the year"

"If I could I would give this company 0 stars. They are not honest and totally misrepresent their work in a highly unethical, illegal manner. They utilize fear mongering sales tactics to rope you in and charge astronomical prices for work that they do (in reality don't do). They are very good at this shady sales tactic. We contracted with Indoor Environmental Systems (IES) for several projects and ended paying almost $100,000 when all was said and done. Because of the issues we have experienced as detailed below, I am going to utilize an independent inspector to review all of the work that IES has done for us to make sure the rest is legit, safe and performed as contracts indicate. One of the projects was for 'Closed Crawl Space Repairs'. The scope of work detailed: Ground & foundation walls covered using insulation liner; Foam/foil (150mil) radiant barrier - Provides moisture, radon & temperature control. The main intent for these repairs was to eliminate (at the least reduce) radon. The IES salesman indicated that their process will 'most likely eliminate the radon completely' but that there was a small chance it would not and in that case we would need to contact a radon mitigation company. The completed work had zero impact on the radon levels, so I reached out to a radon mitigation company. They came and did their inspection and informed me the product used by IES is not safe for crawlspaces and does nothing to help with the control of radon. Not only is it highly flammable (they showed me by holding a lighter up to the material and it instantly combusted) but is also against building code ASTE E1745-11 CLASS A, B, C. I contacted IES with this information and was provided with a link to a general product page [*** Link removed ***] by the owner Stephen McLeoud. Nowhere on this page, or any of the specific product detail pages is there any mention of radon, let alone being able to control radon as the scope of work indicates. In a very poor attempt to further divert from being held responsible/liable, Mr. McLeoud also sent me this link: [*** Link removed ***] He stated, "When reviewing the HOW TO INSULATE A CRAWL SPACE refer to Benefits of Prodex Total Insulation In Crawlspaces, find #7 which states radon resistant." This link talks about sealing the ceiling with the product that was used, however our ceiling wasn't sealed. And using Prodex Total Under Concrete for the floors, which wasn't used on our project and is specific for being used under concrete slabs. Therefore, the statement of being radon resistant is false. Important to note that I tried contacting insulation4less.com (sole distributor of the product used) multiple times over several days to get feedback from them. It went straight to some sketch voicemail every time and I have yet to receive any call back. I even tried to contact the product manufacturer and their phone number is disconnected, and their is no email address on the website. Crazy..."