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"Tim is very professional and did a phenomenal job. I will be using him again if I ever need a plumber."

"Always kept me informed. Comes when no one else will. Available 24/7 even holidays. Very polite. Extremely knowledgeable. Best price around! This plumber CANNOT be beat. Have told all my friends. I had a problem with my father's estate that my father had been trying to solve for years. Tim Campbell Plumbing solved this problem in less than an hour. My joy knows no bounds! This is my plumber from now on."

"Actually Fairbanks removed my garden tub and installed a walk-in tub with hydrotherapy. The project included an electrian & 2 plumbers....they were profession, efficient, and very approachable. The Project Team did a good job scheduling & handling any other issues or questions I had. The salesman for Koehler was excellent,also."

"Done quickly and cleaned up when done. My bathroom looks great. They coordinated plumbing, electrical, and carpentry and everyone arrived on time."

"We were very impressed by Nick’s responsiveness and ability to complete our plumbing job. It was nearly impossible to find someone to help us on a Saturday and Nick came through. We will use On-Site again for sure and recommend them. Thanks."

"The tub was purchased by the Plumbing company I Hired to instal it"

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In early March, I noticed the plastic sheathing in my crawlspace had started to deteriorate and causing some dampness to the ground.  I contacted JES for an estimate for replacement.  Within several days Mr Bryan McRae contacted me for an inspection and estimate.

He arrived on the scheduled date and time and we discussed estimations for 3 options: 1) replacement of existing sheathing, 2) encapsulation and sealing of the crawlspace, and 3) encapsulation and installation of the "Cleanspace" system which included the addition of a dehumidifier and several sump pumps.  He then conducted the inspection and took numerous pictures of the existing condition.  He also took humidity measurements.  The pictures were revealing in that there was some initial start of  undermining of an area of the foundation and at one of the foundation piers.  I decided to go for #3, the complete encapsulation and Cleanspace.  He also stated that as part of the work, the undermining would be backfilled with tile fill.

I received a call within a few days with a work schedule date within 2 weeks.  I informed the JES receptionist that the initial date was going to conflict with a previous commitment and that I would prefer a later date.  I received a call within a week with a new date that was satisfactory with me.

The crew arrived on the date and within 5 minutes of the indicated time.  The crew foreman discussed the procedure the crew would use for the repair and was polite enough to request a suitable area for them to have the material (gravel, crushed tile and material) delivered.

The foreman stated that the work would take 3 working days but in actual fact they were able to complete it in 2 when an additional crew was brought in.  He also kept me completely informed as to the progress of the work and kept the work area around the house and trucks clean and neat.  The schedule of contractors such as the material delivery and electrical contractors (to wire in the dehumidifier and sump pumps) appeared to be well coordinated.

When the job was completed, the foreman and I went under the house and he described all the work that was performed and took the time with me to discuss the workings of the mechanicals.

I was very impressed with the professionalism of all the JES personnel from the estimator (Mr McRae) to the foreman, crew and phone receptionist.  They were respectful of my property and performed the work as described.  The foreman also repaired a hole in my foundation that was put in by a plumber to run piping and never filled in. 

With the experience I had with this company and the work that they performed, I would highly recommend them for crawlspce work to anybody and would use them again if needed.

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"Saved me a good amount of money. Very knowledgeable and patient. Fixed leak and drain pump"

The team at The Bath Authority is providing stunning bathroom remodels for resident of the Charlotte area. We pride ourselves in providing the highest quality bath and shower installations done by certified installers!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the our customers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality.