ER Services logo
Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

ER Services

Plumbing, Water Heater Service, Drain Cleaning,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

ER Services formally known as E.R Plumbing Services. The company has been in business since 1997, servicing the community and truly lives by the motto "Service Once, Client for Life". We offer 24/7 Plumbing Service in the Charlotte and surrounding areas. The owner and team are very active in the community through the WSOC Family Focus Program and Do Good With Dave initiatives. Call us now at (704) 846-5371 for 100% guarantee remarkable plumbing services. Don't forget to check out our reviews.

Business highlights

Emergency services offered
28 years of experience

Services we offer

Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.

Services we don't offer

Service or supply gas inserts (gas logs).

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.8630 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
2%

Filter reviews by service

Showing 1-25 of 630 reviews
Kathleen S.
Jun 2025
5.0
Water Heater Service
Yes, I recommend this pro
Brian was exceptional, in his job making sure to discuss everything needed and to work within our budget. He was friendly and was very gracious about me talking his head off. I would definitely work with him any time.

Steven S.
May 2025
5.0
Gas Leak Repair
Yes, I recommend this pro
$1,200
ER Plumbing went out of their way to find and repair a leak in a gas line so we could have our service restored before the weekend.

Kevin S.
Apr 2025
1.0
Plumbing
$920
***BEWARE*** E.R. Plumbing Services quoted my 86 year old mother $825 (plus the $95 diagnostic fee) to replace her kitchen sink faucet. They said the faucet would be about $125 and the labor would be $700. I found a comparable faucet on Lowe's website for $50, and I scoured internet forums for the highest quote any other plumber stated they would charge to replace a kitchen faucet and the most expensive was $300. This business is price gouging elderly clients. Thank God my mother called me before they did the repairs. I paid the $95 diagnostic fee and fired E.R. Plumbing Services. Will never hire them again.

Tom S.
Mar 2025
5.0
Water Heater Service
Yes, I recommend this pro
$250
Full transparency on options available.

Jean R.
Feb 2025
5.0
Water Heater Service
Yes, I recommend this pro
$85
Steven Anderson, the repairman that came out, was great. He explained things patiently and listened to all our questions and concerns. ER Plumbing never disappoints!

Karen K.
Feb 2025
5.0
Plumbing
Yes, I recommend this pro
$300
John-Mykal was without a doubt the best service man ever! Went above and beyond for this senior citizen. Highly recommend

Teia M.
Aug 2024
5.0
Plumbing
Yes, I recommend this pro
$96
All went well. Hunter was very polite and professional.

Maryellen L.
Jul 2024
5.0
Plumbing
Yes, I recommend this pro
Two other plumbing companies gave me quotes to replace my tankless water heater. ER was the only company that took the time to figure out the problem. Then, to my amazement, ER's plumbing expert, Andy Harbin, repaired it! I haven't had hot water in weeks. Last night I took the best shower in my life. Everything worked perfectly.

Shawn A.
Jun 2024
3.0
Plumbing
i'm sure they would have done a fine job...if i would have hired them. i just did not care to be charged 85$ for an estimate. found other businesses that were more than happy to give a free diagnosis/estimate.

Mary S.
Mar 2024
5.0
Plumbing
Yes, I recommend this pro
$385
Jeff was great. Dealt competently with complicated iaaues.

Tom S.
Mar 2024
5.0
Plumbing
Yes, I recommend this pro
$225
It went well. Kind, efficient service

Steve A.
Dec 2023
5.0
Plumbing
Yes, I recommend this pro
Steve and Jackson did an awesome job. On time, double and triple checked their work and went well beyond what normal plumbers would do. Highly recommended them and their company.

Christine D.
Dec 2023
5.0
Plumbing
Yes, I recommend this pro
$250
Excellent experience. Noah H was knowledgeable, friendly, and Trustworthy. He thoroughly explained what needed to be replaced on the 10 yr old water heater and why. I expected to hear it needed to be replaced. Only a few items had to be replaced and the price even with the service fee was reasonable and much better than I expected. I highly recommend E R Plumbing, Noah H. and will use them again.
Response from ER Services
"Thanks so much for taking the time to let us know how we were able to provide you with such great service, we look forward to continuing bussiness with you :)"

Veronica F.
Dec 2023
5.0
Plumbing
Yes, I recommend this pro
$3,500
ER Plumbing was prompt in scheduling initial visit and repair visit. The crew was very courteous and professional. They completed the repair expeditiously. They repaired and cleaned the area to its original state.

Larry B.
Nov 2023
5.0
Plumbing
Yes, I recommend this pro
$270
Responsive, efficient, friendly, cost effective.

MARY F.
Oct 2023
5.0
Plumbing
Yes, I recommend this pro
$701
Appointment was easy to set up. The Customer Representative was attentive, friendly, and responsive. Steve Anderson delivered excellent plumbing service, and he really cared about doing a good job! Steve was friendly, professional, and easy to work with. A++ I would call ER Plumbing again!

ANDRE B.
Oct 2023
5.0
Plumbing
Yes, I recommend this pro
$326
Jeff came to fix our hot water recirculating problem and he completed the task efficiently, quietly, and in a very professional manner. I can heartly recommend E.R. Services as a first time user.

DIANE G.
Oct 2023
5.0
Plumbing
Yes, I recommend this pro
$572
We left a message for ER Plumbing Services on Sunday, and they called back promptly Monday morning. Garrett from ER was out here before noon and took care of all our plumbing needs superbly and thoroughly! We've used ER Plumbing in the past and will do so again.

Ronald T.
Oct 2023
3.0
Plumbing
Yes, I recommend this pro
$500
They replaced the disposal with a new unit but did not connect it to the dishwasher properly. The dishwasher is unable to drain. A follow-up call was required

Virginia H.
Aug 2023
5.0
Plumbing
Yes, I recommend this pro
$2,800
Excellent service.

Bobbi K.
Aug 2023
5.0
Plumbing
Yes, I recommend this pro
$600
ER Plumbing is great! Everyone that shows up is pleasant and knowledgeable. Ben recently inspected our sump pump and serviced our tankless water heater that was installed by ER 2 years ago. Great job! Thanks!!!
Response from ER Services
"Thank you for the great review!! We appreciate you."

Laura G.
Jul 2023
5.0
Plumbing
Yes, I recommend this pro
My go-to plumbers! Super friendly, very helpful, explain things in an understandable way, and never try to price-gouge.
Response from ER Services
"Thank you for your great review. We appreciate you!"

Teia M.
Jun 2023
5.0
Plumbing
Yes, I recommend this pro
$475
Very professional and polite
Response from ER Services
"Thank you for your Review!"

Russell G.
May 2023
5.0
Plumbing
Yes, I recommend this pro
Sincerely, these folks are terrific. Have used them multiple times and today's visit was in line with previous ones - Tricky was extremely helpful, courteous and professional. Highly recommended.
Response from ER Services
"Thank you for the great review. We really appreciate your continued trust in us!"

Dorothy S.
Mar 2023
5.0
Plumbing
Yes, I recommend this pro
Jeff found our problem after much work. He was very professional and honest about what we needed to do to correct the problem.
Response from ER Services
"Thank you for your review!"
...
Showing 1-25 of 630

Licensing

Bonded

Insured

Licensed*

Trade License Number

20122

Trade License Locale

NC

Trade License Authority

North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors

Trade License Expiration

12/31/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ER Services is currently rated 4.8 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

ER Services accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

No, ER Services does not offer free project estimates.

Yes, ER Services offers eco-friendly accreditations.

No, ER Services does not offer a senior discount.

Yes, ER Services offers emergency services.

Yes, ER Services offers warranties.

ER Services offers the following services: Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.

Service or supply gas inserts (gas logs).