Get matched with top sink installation pros in Carrboro, NC

"I felt extremely cared for by the whole company. They were clear with what they were able to do, what the problems were, etc.. I was given an extreme amount of attention and I was so impressed with the work that I ended up going ahead and having them replace my hot water heater because I could trust that it was going to be done right."

"Horrible. I had them change the internal parts of two toilets (water)tank. They were leaking. They charged. me $650 to replace the internal parts of two water tanks of toilets which was in absolute rip off. There should be a law against anybody charging that much for something as little as this. The parts that they used to replace could not have cost over $50. So I paid them basically $600 in labor. I could have gone to Lowe's and bought two brand new toilets and had both installed for less than $700. I called Lowe's and priced this out."

"I used Streamline Services to replace my HVAC system and to install insulation on the ductwork in my basement in August 2024, and unfortunately that was an extremely expensive mistake. We have since had them out 7 times that I have record of to repair issues related to the ductwork insulation, at extreme disruption to mine and my husband’s jobs which are based in our home, and on 2 of those occasions they also had a manager supervising. It’s the least of my concerns at this point but they left a mess each time they came, insulation scraps and screws all over the place and tape stuck to the floor. After all that, the insulation has never been properly adhered to the ductwork and has fallen down repeatedly, there are multiple areas all over our basement where the fiberglass insulation is exposed and where the tape has visibly lifted and the insulation is just resting on top of the duct. Their communication is somehow even worse than their workmanship. I’ve been trying to speak to a manager about a refund since December (I have record of 10 such inquiries I made in that time) and I’ve either been ignored or told that someone will call me and it never happens. They did give me a refund that amounted to roughly 8% of what I paid for the duct wrapping about two weeks ago, without contacting me or letting me know which I found odd, however that is not at all reflective of what I should be refunded after all of this and I think they just did it in hopes that I would leave them alone. I really wanted to resolve this with them amicably and have been exceedingly patient with them but unfortunately that goodwill hasn’t been reciprocated. We paid for our ducts to be wrapped and sealed and I think it’s clear we didn’t get what we paid for."

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"The crew arrived in the middle of the window of time. They demolished the rotted stairway, and built a new one that was far better than the stairway the builder had made, and were done at 4:30 that afternoon. All scrap was removed and everything went well. Great job"

"Good communication. Very quick and affordable"

"Too expensive"

"Our project was to replace a deck with a new larger one and build a roof over it. I was nervous about hiring a contractor but Hugo was recommended by a friend. « Go with Hugo, he did a superb job of carpentry in my house ! ». I am so grateful to her! I did hire Hugo. As for his work, the words “top-notch”, “first-rate” come to mind. He and his crew are outstanding professionals. The whole construction was done with such care and proficiency. My husband and I are delighted with the result. Hugo’s work was not inexpensive but I did not want to end up with a car port ! Considering that we got exactly what we wanted, with the quality of both material and workmanship, we felt it was a fair deal. Also, I appreciated Hugo’s passion for his own work and the advice of an experienced builder. As a bonus, he was completely trustworthy, showing up when he said he would, meeting all date-lines, explaining small delays while waiting for Inspections from our County, etc… and taking care of “everything”, like permits or attending to last minute requests. And then, there is another aspect of the total experience: giving us peace of mind instead of worries.. That, to me, was very valuable."

"Our home required rotten wood to be replaced in a number of areas that were exposed to water runoff from poorly installed gutters. Heath did an initial assessment of the work required but advised it could change once he got behind the rotten boards to see the extent of the damage. Of course there were more replacements needed and the price went up but in the end he and his team did a great job getting the work completed. Would definitely hire H&H again in the future."

"Very quick and thorough. Did not call ahead of time as promised, that part can be improved."