Get matched with top backsplash installation pros in Carrboro, NC

"I have tried to resolve this with the company but they keep sending invoices and harassing me.American Express reviewed the matter and refunded me through their insurance. I assume the contractor kept the $750"

"Shane was professional, punctual, and clean in his work-- especially important since he was working in our living room! He does a great job, and we plan to hire him again for shower repair, kitchen backsplash, and bathroom remodeling projects."

"Great, just wanted a bit more effort on details (being a designer myself); overall good work and dedicated; friendly service."

"Outstanding! On time, professional, excellent service and great quality."

"David was the consummate professional. I had three different tile guys give me quotes. David was the only one, while here for the estimate, who took my tile out of the box and started discussing how the project needed to be done. He and his partner were full of ideas and incredibly helpful. This was all before i told him he had the job. Needless to say, he did a fantastic job. The tile has only been in a week and we’re getting so many compliments. Even our plumber came in and said it was the most beautiful tile he’d ever seen. Just saying, you can’t go wrong with David. Hope to post pictures when the lights go in. Highly recommend. Will use him again."

"Moving to the city of Durham, NC from Los Angeles, CA, knowing nobody in this new city and having a very bad experience with the natural slate tile previously installed in my property in Los Angeles, I was very skeptical and cautious when working with any local installers for my request, again for natural slate tile installation for my new single family home construction in Treyburn Forest community of Durham. Julio, Mario and their tile crew at Santi Hardwood Flooring did the excellent tile job for the first floor with Brazilian Montauk blue 24"x24" natural slate tile and two shower rooms of this new construction. Julio and his Santi Hardwood Flooring teams continue to work on the second floor with Hickory solid hardwood planks. With his teams' great success in the natural slate tile installation, I have no doubt about his teams' skill on any solid hardwood installation which I believe, his teams are the experts. Absolutely, I would highly recommend Julio and his Santi Hardwood Flooring company to my friends and neighbors who would have any flooring requests for great installation service with a very competitive price. Viet Pham ( Durham, NC)"

"James did a fabulous job. He repaired and polished our 20 plus year-old granite kitchen counter tops and they look like new! He is thorough and meticulous - I so appreciated not having any clean-up afterwards. I highly recommend his services to spruce up/repair any stone or tile in your home!"

"Oscar from Spearhead Renovations was top notch. He was professional, courteous and most of all - responsive. We had our master bathroom remodeled and LOVE the result. His tiler in particular did an awesome job! I would definitely use Spearhead Renovations for my next bathroom remodel."

"My installer, Jose, was amazing! He was so accommodating to fit my schedule in a short timeframe. Jose was professional and very knowledgeable about installing tile. He installed my tile quickly and was very clean while working. I would definitely recommend Jose for tile work. Jose is also a great handyman because he also installed my TV on the wall which was difficult to do because the wall was covered in porcelain tile. THANK YOU, JOSE!! YOU ARE AMAZING!!!"

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."