"Bruce answered the phone himself and happily answered all my questions. He recommended that I purchase my locks ahead of time so that I could choose my own style and color. He informed me of his charges for each action, so I was able to know the cost within a few dollars ahead of time.
The day of the appointment, Bruce arrived precisely on time and was pleasant and professional the whole time here. His work was very good and he cleaned up after himself then again answered any questions I had. Prices were within expectations.
I would recommend East Coast Lock and Key for any residential door work needed.
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"The locksmith was very friendly and respectable. He was knowledgeable on what needed to get done and left my home clean. Very satisfied and would recommend 100%!"

"Had a hard time initially setting up some time for an appointment â kept sending messages right after receiving messages and having to reach back out hours later to see if my previous message was received. I found it to be pretty frustrating when time was of the essence and it took several tries to finally get an appointment scheduled. That being said, service was timely and quick and the locksmith was personable, friendly, and professional. Really pleased with the results."

"Excellent service and responsiveness from start to finish. Couldn't ask for a more professional experience. I would not hesitate to recommend Goings Safe and Lock for any locksmith work - 110% positive interaction. Arrived right on time, explained what he would be doing before starting, explained anticipated charges after reviewing the needed work, and cut the new keys before leaving."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"They did a really good job. I have a contract with them to come back to do more work. I found them reliable and knowledgeable."

"I can't say enough good about this place they know how to take care of their customers. I had a problem at another lock and key store and Higgins lock and key fixed it right the first time and free of charge. I will never go anywhere else as long as they continue to treat me like a valued customer unlike Carolina lock and key.
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"Time was of the essence. I moved into a new home and I needed the locks changed immediately. Chris couldn’t provide same day service. He cane the next day."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"Choice responded quickly but the insurance plan does not pay for all doors to be re-keyed unless you have very few locks. The number of locks covered by the insurance is determined by keyholes, not doors! (Read your policy!) You will likely have to shell out some money to have this essential new-home service if you have more than four keyholes. The locksmith they called was EXCELLENT and made all our locks completely functional. We will happily hire the locksmith again (R.L Locksmith LLC). We paid $201.81 (plus another $50 for some door re-alignment not included in the re-keying benefit) and Choice paid $100 for the job."