Get matched with top tub and shower conversion pros in Biscoe, NC

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"It went GREAT Always on time . Polite. Informative . Compassionate. We would highly recommend. And would use again !! Thanks Jason and crew . WE LOVE OUR NEW KITCHEN"

"The crew arrived in the middle of the window of time. They demolished the rotted stairway, and built a new one that was far better than the stairway the builder had made, and were done at 4:30 that afternoon. All scrap was removed and everything went well. Great job"

"Good communication. Very quick and affordable"

"Very pleased with craftsmanship and experience. From the start the communication and plans were clear. The cost estimate was spot on for final. Very happy with outcome and will hire again for next job."

"Everyone we worked with at HousePro was professional, courteous, and kind. They were very helpful and easy to communicate with - we look forward to working with them again!"

"Europe Construction did a great job on my backsplash. Very professional, knowledgeable, and efficient. Worth every penny!"

"Redfish Builders has been fantastic to work with for the past eight years. Being that I live primarily out of state it’s very important to have a contractor that I can trust to respond to emergencies for my secondary home in Elon. Steven Way, the owner, is extremely knowledgeable and trustworthy on any services I may need done. So much so that he even has a key to let himself and crews into the house to take care of my desires while I’m away. If there are any subcontractors required, Steven is always there overseeing the project. At all times I’m kept informed as to the progress of the job. This is done verbally and with pictures. Upon completion I get a detailed invoice with reasonable pricing. I highly recommend Redfish Builder for any of your renovation needs!"

"Very quick and smooth except for a last minute change in our shower wall tile. The tile guy said my choice of tile was too small. I love my new bathroom though. Paul has been gradually improving our house since we moved in 12 years ago"