I recently had a new home built and the handling of the water softener was my responsibility. I had contacted several of the water companies in town and just didn't have a good feeling about them. I really felt like they were trying to "sell me" rather than assist me. I decided to reach out...

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Verified Reviews for Water Softener Service pros in Beaufort, NC
Last update on October 11, 2025
- Matthew H.
- Karina F.
Mike arrived promptly the day of serviced, walked around and discussed the work to be done. He removed the damaged fans & light, checked the wiring, capped them, taped them, and put them in the box to shield them from any water thereafter, removed the blown GFI. He discovered that due to a...
- Carey S.
I was very pleased. I bought a new house and wanted the water system checked out. Kirk communicated and scheduled. He showed up as promised and checked the system thoroughly, explaining as he went along. He instructed me on how to run the system, also noted that he does provided a monthly...
- Rose P.
It went very well. I initially had a clog which is why I purchased the deal. I ended up purchasing a water softener, and a clean air system. I would recommend them. They were absolutely fantastic.
- Warren M.
Went great = highly recommended. Our house lost hot water during my kid's bath on the evening of 3/25. I called Koch Plumbing from work at ~3 pm on 3/26, based on (1) reviews read here, and (2) their proximity to our place in Beaufort. I didn't insist on 'emergency' service and Warren...
- Julius G.
Quickly done and perfect result. Did sell me service contract for water heater and suggested water softener which I may do.
- Marilynn B.
If you ever call them, they are there within the day. They are ‘A’ all the way. Their service is excellent. The reason that I went with Stallings in the first place for my new heat pump was because my neighbor had her air conditioning go out when it was about 90 degrees in her house on a...
- Robin N.
I called this company to ask if they could help me clean my pool. They came over the next day and did a great job of testing the water, adding chemicals, adding water, and cleaning the pool. The owner of the company is great about calling me if there are any problems or suggestions.
- Jim M.
Installed new irrigation system, nine months later it is still not working properly.They sent out a salesman who said repairs need to be made, no one showed up. During the installation they cut wires, drainage lines, water softener outflow line, and destroyed a great deal of grass, I have...
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Yes, I fix that 24hr Handyman
Yes, I fix that 24hr Handyman
Handyman service with 24hr emergency service.
Handyman service with 24hr emergency service.
Filter Butler
Filter Butler
Don't worry about your water and air quality again. At Filter Butler we believe that everyone deserves Healthier Air, Healthier Water catered to them. Contact us for a free consultation with a Healthier Home Specialist (866) 349 2788
Don't worry about your water and air quality again. At Filter Butler we believe that everyone deserves Healthier Air, Healthier Water catered to them. Contact us for a free consultation with a Healthier Home Specialist (866) 349 2788
Elite Water Systems
Elite Water Systems
Elite Water Systems provides water treatment and purification services that keep your water supply clean and free of sediment, iron, and many other contaminants. We can do numerous types of water filtration methods including water purification, chlorination, filtration, and disinfection. Our Corporate Office is located in Jacksonville, NC and we have offices throughout the Carolinas, specifically Charlotte and Raleigh, to gladly serve over 20 counties.
"I was charged $10,000 for a system I found out should have only costed NO MORE THAN $5000!!!!! Elite Water Systems is a SCAM... and the sales reps LIE!!! They are not the only Puronics dealer in our area... as we were told... They also do not include FREE maintenance as we was told! Also that lifetime soap is NOT lifetime... it's just a sample for a year. It didn't last a year... nor did i work well... our cloths smelled like mildew. The shopping money saving thing... is SO MUCH WORK!!! It's not worth it!!! We got the system in march, it is now February and I called them to see when they wanted to schedule the maintenance. Also, we currently have a leak that needs to be fixed. My husband fixed it the first time... but since this keeps happening... It needs to be fixed once and for all. They transferred me to services... I found out that they subcontract the sells guys, and sub out the service work and it's $400!!!! for yearly maintenance that the sales rep told my husband and I would be included for free!!! We paid $10,000!!! for this system... I know it was expensive... but we thought we were getting lifetime free service like the guy said! It was our stupidity for not making sure it was written somewhere in the mountain of paperwork. I found out that the guy that sold it to us... named James... is no longer with the company... The company didn't apologize of even offer to pay for the first year maintenance for all this mess!!! THE LEASE they could do!!! after charging us DOUBLE what the system is worth! Also, They only give 1 year install warranty... other company's like Benjamin Franklin Plumbing is LIFETIME!!! Why? Because They do the work themselves... not sub contract out so they can just wash their hands of you after they get their money. I looked up the dealers in my area from the actual puronics website... there IS ANOTHER DEALER!!! AND CLOSER!!! Benjamin Franklin Plumbing. The owner was apologetic and it wasn't the first time he had heard of this. He was professional and didn't bad mouth the company... but he said this isn't unheard of. He said "I hope you didn't pay more than $5000." I almost cried... I said "sir... I paid $10,000 holding back tears. Elite Water Systems is a TOTAL SCAM!!!! Also... with yearly maintenance, I "had!" to pay their! service people to keep my lifetime warranty with Puronic valid, according to Elite Water Systems CONTRACTED service providers. They sale you the product and then wash their hands of you... DON'T DO IT! THAT WAS A LIE TOO... SO NOT TRUE! Any puronics dealer can service the system and keep the warranty valid. I have messaged Puronics on the SCAM ARTIST Elite Water Systems... and Told them such a company gives puronics a bad reputation. They said they would call me. Also... I was told that my system couldn't be serviced until the 16th... Benjamin Franklin Plumbing is coming out tomorrow!!!! I wish I would had contacted them first! I hate myself... for being so trusting.... you think you spend that much... it must be true. :( Benjamin Franklin Plumbing has excellent, NON CONTRACTED REAL EMPLOYEES, and better Customer service... I will do a review on them after I have used them for a while... which is what I'm doing. Forget Elite Water Systems... and their OVER PRICED systems... with worse service! Go to Benjamin Franklin Plumbing... don't get scammed... don't take my word for it... call for yourself and compare the two for yourself! I don't want to see another person be scammed like we were!!! I'm literally sick to my stomach of this! If there is not dealer in your area... except Elite Water Systems... WAIT... Don't give that scam company ANY of your money!!!"
Ericka M on February 2021
Elite Water Systems provides water treatment and purification services that keep your water supply clean and free of sediment, iron, and many other contaminants. We can do numerous types of water filtration methods including water purification, chlorination, filtration, and disinfection. Our Corporate Office is located in Jacksonville, NC and we have offices throughout the Carolinas, specifically Charlotte and Raleigh, to gladly serve over 20 counties.
"I was charged $10,000 for a system I found out should have only costed NO MORE THAN $5000!!!!! Elite Water Systems is a SCAM... and the sales reps LIE!!! They are not the only Puronics dealer in our area... as we were told... They also do not include FREE maintenance as we was told! Also that lifetime soap is NOT lifetime... it's just a sample for a year. It didn't last a year... nor did i work well... our cloths smelled like mildew. The shopping money saving thing... is SO MUCH WORK!!! It's not worth it!!! We got the system in march, it is now February and I called them to see when they wanted to schedule the maintenance. Also, we currently have a leak that needs to be fixed. My husband fixed it the first time... but since this keeps happening... It needs to be fixed once and for all. They transferred me to services... I found out that they subcontract the sells guys, and sub out the service work and it's $400!!!! for yearly maintenance that the sales rep told my husband and I would be included for free!!! We paid $10,000!!! for this system... I know it was expensive... but we thought we were getting lifetime free service like the guy said! It was our stupidity for not making sure it was written somewhere in the mountain of paperwork. I found out that the guy that sold it to us... named James... is no longer with the company... The company didn't apologize of even offer to pay for the first year maintenance for all this mess!!! THE LEASE they could do!!! after charging us DOUBLE what the system is worth! Also, They only give 1 year install warranty... other company's like Benjamin Franklin Plumbing is LIFETIME!!! Why? Because They do the work themselves... not sub contract out so they can just wash their hands of you after they get their money. I looked up the dealers in my area from the actual puronics website... there IS ANOTHER DEALER!!! AND CLOSER!!! Benjamin Franklin Plumbing. The owner was apologetic and it wasn't the first time he had heard of this. He was professional and didn't bad mouth the company... but he said this isn't unheard of. He said "I hope you didn't pay more than $5000." I almost cried... I said "sir... I paid $10,000 holding back tears. Elite Water Systems is a TOTAL SCAM!!!! Also... with yearly maintenance, I "had!" to pay their! service people to keep my lifetime warranty with Puronic valid, according to Elite Water Systems CONTRACTED service providers. They sale you the product and then wash their hands of you... DON'T DO IT! THAT WAS A LIE TOO... SO NOT TRUE! Any puronics dealer can service the system and keep the warranty valid. I have messaged Puronics on the SCAM ARTIST Elite Water Systems... and Told them such a company gives puronics a bad reputation. They said they would call me. Also... I was told that my system couldn't be serviced until the 16th... Benjamin Franklin Plumbing is coming out tomorrow!!!! I wish I would had contacted them first! I hate myself... for being so trusting.... you think you spend that much... it must be true. :( Benjamin Franklin Plumbing has excellent, NON CONTRACTED REAL EMPLOYEES, and better Customer service... I will do a review on them after I have used them for a while... which is what I'm doing. Forget Elite Water Systems... and their OVER PRICED systems... with worse service! Go to Benjamin Franklin Plumbing... don't get scammed... don't take my word for it... call for yourself and compare the two for yourself! I don't want to see another person be scammed like we were!!! I'm literally sick to my stomach of this! If there is not dealer in your area... except Elite Water Systems... WAIT... Don't give that scam company ANY of your money!!!"
Ericka M on February 2021
Aerus
Aerus
We are an authorized Aerus Electrolux Vacuum Services Dealer and we also Service All Makes And Models with FREE ESTIMATES! We also provide testing and equipment solutions for Air Quality and Water Quality issues. Mold Spore testing and removal.
We are an authorized Aerus Electrolux Vacuum Services Dealer and we also Service All Makes And Models with FREE ESTIMATES! We also provide testing and equipment solutions for Air Quality and Water Quality issues. Mold Spore testing and removal.
Good Guys Lawncare and Contracting
Good Guys Lawncare and Contracting
Good Guys Lawn care and Contracting
Good Guys Lawn care and Contracting
Matthew Thompson
Matthew Thompson
Myself and my associates together can just about anything that needs to be done. As a veteran I proudly serve active duty and prior service. We accept cash, check, credit and debit cards. Discounts available for the disabled, depending on the required services from 5% to 100%. Financing may also be available for your project, financing is considered on a case by case basis.
Myself and my associates together can just about anything that needs to be done. As a veteran I proudly serve active duty and prior service. We accept cash, check, credit and debit cards. Discounts available for the disabled, depending on the required services from 5% to 100%. Financing may also be available for your project, financing is considered on a case by case basis.
Advanced Water Systems-Morehead City
Advanced Water Systems-Morehead City
We are the Authorized, Independent Kinetico dealer for all of Eastern and Central NC, Richmond & Hampton Roads area of Virginia, Coastal South Carolina down to Savannah Georgia. We are family-owned and operated for the past 25 years. We have grown to have nine different offices to serve you with all your water quality needs. We are experts in water quality issues and aim to educate our customers about their water. We solve any water problem - affordably and with the best equipment available.
We are the Authorized, Independent Kinetico dealer for all of Eastern and Central NC, Richmond & Hampton Roads area of Virginia, Coastal South Carolina down to Savannah Georgia. We are family-owned and operated for the past 25 years. We have grown to have nine different offices to serve you with all your water quality needs. We are experts in water quality issues and aim to educate our customers about their water. We solve any water problem - affordably and with the best equipment available.
Legacy Plumbing & Drain Cleaning
Legacy Plumbing & Drain Cleaning
We are a local plumbing company serving Eastern North Carolina, offering prompt and polite plumbing and drain cleaning services. Legacy Plumbing and Drain Cleaning is pleased to offer 24 hour emergency service for those unexpected issues. All prices are presented upfront before any work is started to ensure a pleasant and worry free experience every time
"Excellence in plumbing! Very knowledgeable, on time, very efficient and reasonable. Called for water heater replacement and Bo got the job done in short time and he was a pleasure to work with. Highly recommend!"
Don F on April 2024
We are a local plumbing company serving Eastern North Carolina, offering prompt and polite plumbing and drain cleaning services. Legacy Plumbing and Drain Cleaning is pleased to offer 24 hour emergency service for those unexpected issues. All prices are presented upfront before any work is started to ensure a pleasant and worry free experience every time
"Excellence in plumbing! Very knowledgeable, on time, very efficient and reasonable. Called for water heater replacement and Bo got the job done in short time and he was a pleasure to work with. Highly recommend!"
Don F on April 2024
Crystal Coast Plumbing
Crystal Coast Plumbing
We are a customer first service and repair Plumbing Company. We service all aspects of Residential, Commercial and Industrial Plumbing systems. We are also experienced in all types of Plumbing system remodel and and new construction. We are Licensed and Insured with information upon request. We offer 24 hour emergency service and warranty our work for one year.
We are a customer first service and repair Plumbing Company. We service all aspects of Residential, Commercial and Industrial Plumbing systems. We are also experienced in all types of Plumbing system remodel and and new construction. We are Licensed and Insured with information upon request. We offer 24 hour emergency service and warranty our work for one year.
coastal service associates
coastal service associates
We are a small family oriented plumbing company recently relocated from the triangle area to Carteret County. We offer fast, friendly and reliable service, with 25 years of hands on plumbing experiance in everything from simple service calls to medical gas piping in hospital operating rooms.
We are a small family oriented plumbing company recently relocated from the triangle area to Carteret County. We offer fast, friendly and reliable service, with 25 years of hands on plumbing experiance in everything from simple service calls to medical gas piping in hospital operating rooms.
FAQs for water softener service projects in Beaufort, NC
The license requirements for water softener installation depend on your location. Some municipalities require that the installer hold a plumbing license, some require a permit and an inspection, but no license for the installer, and some require a permit and a license for the installer. Regardless of the local laws in your area, it’s always a good idea to hire a licensed plumber or installer. These pros will install your system properly and have the experience to size the system appropriately. Use Angi’s state licensing tool to check your installer’s license status.
Water softeners are worth the money if you live in an area with hard water. Hard water is safe to drink, but it poses serious threats to your plumbing system. The minerals in hard water will gradually build up on the inside walls of your pipes, reducing water flow to your fixtures. The minerals can also gradually corrode your plumbing system, reduce its lifespan, and increase the risk of leaks. Hard water also makes soap and detergent less effective. Water softener systems can solve all these issues, making them a great investment.
It’s possible to install a water softener yourself, but we don’t recommend it. Water softeners require working with copper pipes and electrical wiring, neither are suitable tasks for most DIYers. Plus, working with water and electricity together is dangerous and could pose a risk to your safety. Water softeners also need to be calibrated so that they don’t make your water too soft, as soft water poses just as many risks as hard water. Overall, it’s well worth hiring a local water softener installer to place your water softener system.
The cost to install a water softener system is $1,500 on average, ranging between $200 and $6,000. The labor for water softener work typically costs between $150 and $1,000, so you can add that to your equipment costs to get an accurate total. Your price will depend on many factors, including the following:
System capacity
Home size
Water hardness levels
Type of water softener
Presence of electricity in the installation area
Local permit costs
Your water softener size is based on your total household water consumption. In most cases, you can assume the average household member will use around 75 gallons per day. Multiply that by the number of people in your home, then multiply by 10 (for the typical grains per gallon). You’ll get a number in grains that should help roughly size your water softener. However, it’s best to hire a professional to install your system and use more exact numbers, like your exact average water consumption per day and starting water hardness.
The Beaufort, NC homeowners’ guide to water softener services
From average costs to expert advice, get all the answers you need to get your job done.
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Follow these water softener maintenance tips to keep minerals out of your water, avoid malfunctions, and prolong your unit’s service life.
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