Get matched with top range hood pros in Archer Lodge, NC

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"The crew arrived in the middle of the window of time. They demolished the rotted stairway, and built a new one that was far better than the stairway the builder had made, and were done at 4:30 that afternoon. All scrap was removed and everything went well. Great job"

"Andrew did an excellent job replacing my damaged siding on my house, constructing a new set of stairs for my front porch and making structural improvements to my front porch. I would highly recommend Andrew for any construction needs!"

"AMAZING work! He custom built entertainment center with a built in electric fireplace and mantle and it went better than I could have ever expected! He is a perfectionist, I promise you will be happy you chose this company!"

"Great job and wonderful customer service"

"This morning I woke up to a refrigerator that was clearly out of temp. I came to this page and searched for repairmen. I found the card for Mr. Hood at Complete Appliance Care in Clayton, NC. If youâ re seeing this post I encourage you to save this number in your cellphone right now so that when something breaks in your house you have it. I called Mr Hood at 8am in a panic. I had to throw away everything in my refrigerator and freezer. He arranged to come to my house within 3 hours of my call. I sent him pictures of the Lg Refrigerator serial number and my address and he arrived prepared for the job. Within no time he had assessed the issue and informed me that it would be covered by warranty. There was no cost to me for his service. He replaced all the parts he needed to and within 2 hours he was done. Everything was fixed. He was professional, respectful and knowledgeable about his trade. I feel so blessed to have been able to have worked with him today and I wanted to share this with the community. He was such a good and honest man and provided excellent customer service! I would not hesitate to use him for future needs."

"Michael was so kind and honest! I told him I needed a simple ramp for my shed so that I can drive my lawnmower in it. He came the next day and the job was completed within an hour. He and his son did a wonderful job! I look forward to working with him again."