Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Miller & Miller Electric Inc
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
Miller & Miller Electric provides high-quality residential electrical services to homeowners in Raleigh, Cary, Durham (parts of) and some surrounding areas. Miller and Miller Electric holds a NC ”Unlimited” Electrical License, check us out at the NC Board of Electrical Contractors at (www.ncbeec.org). We pride ourselves on providing superior craftsmanship and customer service during each and every job. Permits are pulled for all jobs that require them. Our customer-centric philosophy comes directly from owners Dale and Gail Miller. Dale has over 40 years of electrical contractor experience in residential, commercial and industrial areas and is licensed in all of them. When combined with Gail’s background in customer service, they form a perfect electrical team that strives to provide the best possible experience. Our Master electricians are simply the best in their class and their skill and workmanship is second to none. All employees are insured, background/drug tested, non-smoking, courteous and professional. The owners answer the phone, so there is no need to speak with an operator. We extend this level of service throughout the entire installation, design, or repair. Come experience the best electrical work available in the Triangle — call Miller & Miller Electric!
Business highlights
24 years of experience
Services we offer
Electrical, appliance circuits, ceiling fan installation, floor receptacles, home inspection items, hot tubs, including lighting layout & upgrades, limited aluminum wiring repairs, outdoor structures & small additions, specializing in lighting design & kitchen upgrades. Green Lighting and LED Lighting.
Amenities
Free Estimates
Yes
Reviews
4.9510 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 1% | ||
| 1% | ||
| 0% |
Showing 1-25 of 510 reviews
Carol S.
Oct 2020
Carl was excellent, as always! We have used Miller & Miller’s electric services for years, and they have consistently exceeded expectations. One time Dale (the owner) even helped us avoid a service charge by walking us through the problem resolution over the phone. Carl has been to our house for a number of projects, and he’s always thorough, professional, prompt and neat, making sure all materials are taken away.
Response from Miller & Miller Electric Inc
"Thank you, [Member Name Removed]. Your kind review means the world to us as a company and to Carl, a Master Electrician! We put our best foot forward every day for our customers and we are always humbled that great customers like yourself take the time to rate us. We are always available to help over the phone or just answer questions or concerns. Thank you again, [Member Name Removed]!"
James F.
Jun 2020
Everything but the motion lighting was complete and done very well. Initial motion lighting plan was not affordable. Called service provider back and new plan established. We were pushed back 2-weeks due to rain. Second time, we were pushed back another two weeks when forecast indicated rain. We’re now on a cancellation list. They are small co. that does good work, but difficult to schedule.
Response from Miller & Miller Electric Inc
"I wish I had a magic wand and was capable of predicting the weather, I sure wouldn't be in the electrical business! We did the very best we could in spite of the forecast. We had spoken to you and told you we would try to work you in if the weather cooperated and we were about to until you decided you couldn't wait. I'm sorry you feel that you were not a priority but electricity and water just don't mix."
LARRY B.
Nov 2019
In comparing high-skill providers, the most precious quality for the homeowner is not price, it’s trust. I needed to get a ceiling fan working again. Carl examined the components thoroughly but quickly, and diagnosed a faulty receiver. I suggested we get a replacement receiver that he could install another time. That would have cost me for a second service call, so instead, Carl decided to go to nearby Home Depot and pick up the part. By no coincidence, he got what was needed and put everything back together in working order, all in exactly one hour from the time he first arrived. Miller & Miller is not only honest and skillful, but considerate of the customer. What more could anyone want?
Response from Miller & Miller Electric Inc
"Thank you for taking the time to review us on so many platforms. It is our goal to provide each and every customer with exceptional electrical service as well as customer service. The above review proves that we do just that! Thank you and just know we appreciate your business."
Michele B.
Nov 2019
Went well.
Response from Miller & Miller Electric Inc
"Thank you for the feedback, we appreciate your business and look forward to working with you on another project."
Frank S.
Sep 2019
Variable speed fan switch was replaced. Interference not eliminated but problems exists with either fan or television. Assured not a hazard.
Response from Miller & Miller Electric Inc
"Thank you for the great review, your business is important to us and we look forward to working with you again."
David P.
Sep 2019
They were able to take care of the smaller jobs that day. We needed an estimate for replacing our old fuse boxes and haven't heard back. The experience was good, though, so we are planning to use them again in the future.
Shawn H.
Aug 2019
So, Miller and Miller came out yesterday. It was $159 for the hour. Carl was the technician and Dale stopped by as well. Carl did an excellent job. He was professional, polite, and knew what he was doing. He fixed our main problem and then was able to fix an additional lighting issue within the same hour. I would highly recommend them, and we will use them again next time we have an electrical issue.
Response from Miller & Miller Electric Inc
"Thank you [Member Name Removed] for the nice words. These reviews are extremely important to us and we always appreciate our customers taking the time to review us. We look forward to working with you on a future project."
Damian G.
Jul 2019
Really great service - thank you. I was given an appointment for the day after I called Carl called 30 minutes before the appointment, was right on time - very courteous and professional, great service.
Response from Miller & Miller Electric Inc
"Thank you for your great review, these reviews mean a lot to not only our company but to our Tech's. We look forward to working with you again and we thank you for your business."
Julie P.
Apr 2019
Job was done very well. installation took about the time expected. the tech was able to tie into existing wiring. tested unit with me and work came within quote/budget. the only complaint I have is the tech did not clean up the ground of the trash/debris. However, I would use again!
Response from Miller & Miller Electric Inc
"Thank you for taking the time to review our services. These reviews are very important to us. We strive to be the best in the business and leaving debris is not how we do business. I have spoken to the Tech and I feel that he just simply forgot to pick up. We apologize and appreciate that you pointed it out to us so that this is something that doesn't happen in the future. Tjese reviews are our best report card and we thank you!"
Michael F.
Apr 2019
Excellent, tech analyzed situation and cam up with creative solution that accomplished the task with minimal impact on house, convenient remedy and access to wiring should any problems occur down the road. Professional and competent.
Response from Miller & Miller Electric Inc
"Thank you for the great review. We enjoyed working with you and look forward to future projects with you."
Stephanie B.
Mar 2019
Very professional. Carl was great. Personable and pleasant to deal with. Worked through the problem and found a couple more issues along the way that were fixed as well. Not the cheapest but very upfront with pricing. No surprises. I would use them again if I needed more work done.
Response from Miller & Miller Electric Inc
"Thank you for the great review. We are very transparent when it comes to pricing and apologize if somehow it wasn't clear. We are different from most companies like ours as we only employ master electricians and they demand a much higher wage. We also feel that the value-added service that we provide is more than worth the costs. In this industry you really do get what you pay for. As for the punctuality, unfortunatly, we try very hard to meet our clients timeframes; however, as a service provider we often times run over on the times we have allotted for jobs. We strive to do better than 8-12 or 12-5 but it often times would be better if we did. We hope this does not prevent you from using our service in the future, we appreciate your business and your feedback."
Philip A.
Mar 2019
We are very grateful for the work done by Carl. He installed a new fan motor in our attic, and repaired several suspect DIY jobs bringing them up to code. He was very professional, and on time. We will definitly hire Miller and Miller again for any electrical work, as well as highly recommend them to others.
Response from Miller & Miller Electric Inc
"Thank you for the great review, we always enjoy working with you and look forward to future projects."
Elizabeth H.
Mar 2019
I have used Miller & Miller Electric twice with very satisfactory experiences each time. Most recently, Dale was wonderful in responding to our need for prompt electrical attention. They worked us into a busy week to make sure that our electrical issue was dealt with and safe to be around. He addressed the issue in a little over an hour, which also fixed two other issues on the same circuit. He was patient to also educate me as a homeowner so I understood how to avoid having a similar issue happen again. Highly recommend!
Response from Miller & Miller Electric Inc
"Thank you [Member Name Removed] for your stellar review of Miller and Miller. We are thankful that it was a pretty simple problem and that we were able to get to you quickly. We look forward to working with you on future projects. We appreciate your repeat business."
Ken G.
Dec 2018
Outstanding; there was a delay due to another customer’s emergency but once on-site, excellent person, price, professionalism. Am about to have additional work done and will hire Miller & Miller again.
Response from Miller & Miller Electric Inc
"Thank you for [Member Information Removed] kind review, it is always a pleasure working with you. We apologize about [Member Information Removed] punctuality; however, we do our best and try to give close times instead of 8-12 or 12-5, but it doesn't always work. Again, we do apologize."
Richard C.
Dec 2018
Miller & Miller were very responsive and completed work to bring our porch up to current code. Great communication. Perfect work.
Response from Miller & Miller Electric Inc
"Thank you for the great review, we enjoyed the project and very much enjoyed working with you."
Richard M.
Dec 2018
Extremely well. Carl was great.
Response from Miller & Miller Electric Inc
"Thank you for the excellent comments. We appreciate your business and look forward to working with you on future projects."
Ian S.
Nov 2018
Carl did a great job to understand what we needed, and installed a ceiling fixture in a room that didn't have one. He wired the existing switch (that controlled power to two outlets) for the new ceiling fixture, and modified the outlets to be regular powered (ie, not by switch). He was clear tht he would need to cut holes in the ceiling to run the wires and the box, so there were no surprises. I will have those repaired in conjunction with some other work I am having done soon in the house. This is my second time using Miller & Miller and I will call again for electrical work.
Response from Miller & Miller Electric Inc
"Thank you for taking the time to leave a great review. We appreciate your business and look forward to working with you again soon."
Carey B.
Oct 2018
As always it was a pleasure doing business with Miller & Miller Electric. We had them install Leviton HomeKit smart switches, move the dimmer replaced by a smart switch to another location and troubleshoot a garage outlet that no longer worked. The electrician also fixed the crawl space light fixture. The electrician expeditiously solved the garage outlet issue (faulty breaker). The smart switch set up required the HomeKit dimmer switch and two remote digital dimmers to be installed. The instructions were not clear and required contacting Leviton to ensure the dimmer switches can be used in this configuration. One remote dimmer was troublesome but he identified the problem and resolved the issue. Despite the issues with the smart dimmer, all work was complete in 3.5 hours (outlet troubleshooting, smart dimmer with 2 remote switches, 2 individual smart dimmers, moving another outlet, and repairing the crawl-space fixture). While I had hoped that all items could be addressed quickly, the smart dimmer for the foyer took longer than expected. However, the installation was too complex for me to do it, so the cost was worth it. We have been and continue to be very satisfied with the dedication, high quality workmanship and professionalism of everyone at Miller & Miller Electric. We highly recommend them.
Response from Miller & Miller Electric Inc
"Thank you for the great review. We always enjoy working with you. We are certain to share this review with Carl, these reviews are very important to us. We look forward to your next project. Thank you again!"
Marion P.
Oct 2018
Mr. Miller was very professional, prompt and helpful. He did a thorough job and has double checked on the one problem that we had. This was a problem with the product. He went the extra miles to contact not only his distributor, but the actual maker of the light. This is still pending but I am not at all concerned because I know he will take care of it. I have already hired him for another job.
Response from Miller & Miller Electric Inc
"Thank you for the kind words. We strive to give our customers the best possible experience from beginning to end. We appreciate your patience while we are working diligently with our supplier and the manufacture to rectify color output issue. We will bring the factory Rep in on Friday to assess. Rest assure that if we cannot get the issue corrected with the fixture in question, we will replace all of the fixtures, at no cost to you. Thank you again, we have enjoyed working with you."
Aaron W.
Sep 2018
Installation was great and clean. Customer service was unprofessional.
Response from Miller & Miller Electric Inc
"We actually don't know how to respond. We have worked with you since May on 3 separate jobs and it didn't appear that customer service was a problem. On the last job we uncovered a potential fire hazard in your counter top circuit and repaired it, without damage to your walls. When we tried to collect you felt it was necessary to search the internet for national averages for electricians. After nearly 3 weeks you decided to make us an offer by discounting our prices. However, at no time was anyone rude to you. We have built our business on excellent technical and customer service, you received both. My recommendation to you would be to stop and think about how this affects businesses and relationships because you were referred to us by a highly reputable company. We wish you the best in your future endeavors."
Clegg B.
Aug 2018
I would highly recommend Miller and Miller Electric. Carl showed up on time and quickly found the issue with wiring harness supporting front porch and garage lights. Carl took the time to walk me the trouble shooting efforts and showed me the issue within 10 to 15 minutes. Carl demonstrated great customer service skills and I will definitely use their services for any future needs.
Response from Miller & Miller Electric Inc
"Thank you [Member Name Removed], you were a joy to work with. Just know if you ever have a question we are more than happy to answer them. We look forward to working with you again in the future."
Christine B.
Aug 2018
Everything works great.
Response from Miller & Miller Electric Inc
"Thank you for taking the time to review us, we so appreciate your business. We look forward to working with you again on a future project."
Matt A.
Jul 2018
Carl was on time, very professional, informative, and efficient with his time. The job was also finished 2 hours earlier than expected. I will definitely use these guys again.
Response from Miller & Miller Electric Inc
"Thank you [Member Name Removed]. It was a pleasure working with you. These reviews are very important to us, it is our report card. I will be sure to share this with Carl. We look forward to working with you again. Thank you again for taking the time to write this."
Paul Z.
Jun 2018
Perfect. The technician (Carl) was both courteous and professional. He arrived on time, asked me a couple of questions, told me what his plan was, and finished up within one hour, including clean up. Well done!
Response from Miller & Miller Electric Inc
"Thank you for the great review. A review from a satisfied customer like yourself is what helps with our internal report card. We appreciate your business and look forward to a lasting relationship."
Vanya W.
May 2018
Cowards who are leaving me in the lurch. I am a tenant living in a house that is so dangerous that the Tech whom I hired to come out and inspect was scared of the wiring here. I spent two hours following the Tech around, while he found danger after danger. When the tech told his boss back at the office, the boss called claiming he was “too busy” to write the report I paid over $300 for. Thought I offered to double that amount, this company refused to even give me an inspection report saying writing the report was not worth their time. They don’t care about my children being trapped here. These people are IRRESPONSIBLE COWARDS who will waste your time.
Response from Miller & Miller Electric Inc
"You are correct our Tech did do a minor check of your electrical system and did find some issues; however, the issue is you don't own the home, you are a tenant and the issues are between you and your landlord. We called you to discuss the inspection with you and told you that we were not charging you for our service ( we destroyed the check) the reason being is that the housing authority and the City of Raleigh had already blessed the house (according to you) and that your sole mission is to go to court to sue the landlord. We feel your pain; however, your recourse is not with us or any other electrical contractor, it is with the homeowner and a lawyer if you feel you are being wronged. We are sorry you feel this way about our service but you gained valuable information from us and we didn't charge you for it. We are a professional company and cannot get in the middle of tenant/landlord disputes. This review was totally not needed, there is no need to destroy a perfect reputation of a company that did everything that they could have done to help you out. By your own admission we are not the first contractor that you have tried to get to create documents for your legal suit."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Miller & Miller Electric Inc is currently rated 4.9 overall out of 5.
Yes, Miller & Miller Electric Inc offers free project estimates.
No, Miller & Miller Electric Inc does not offer eco-friendly accreditations.
No, Miller & Miller Electric Inc does not offer a senior discount.
No, Miller & Miller Electric Inc does not offer emergency services.
No, Miller & Miller Electric Inc does not offer warranties.