Get matched with top small appliance repair technicians in Huntley, MT

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"Felixi is prompt, courteous, helpful, knowledgeable, and works quickly. Service call out costs less than others. Will definitely hire again."

"I couldn't have asked for any better service. Kind, clean, efficient and he knew his stuff. Got the job done without a hitch and cleaned up afterward."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"Caution: Proceed with Tools! Well, buckle up, folks, because my recent encounter with Mitchell Appliance turned out to be a DIY adventure I didn't sign up for! So there I was, facing a Maytag washing machine dilemma, and after hours of YouTube tutorials, I finally admitted defeat and decided to call in the pros at Mitchell Appliance. The tech arrived on time, seemed friendly, but that's where the smooth ride took an unexpected detour. Within the first 10 minutes, it became apparent that I wasn't just paying for a technician; I was unwittingly signing up for a collaborative handyman project. The tech started raiding my toolbox, asking for tools I didn't even know existed. I became a tool sherpa as he borrowed my hammer, pry-bar, and who knows what else. But wait, it gets better (or worse). When the tech hit a roadblock, he casually mentioned the need for penetrating oil, a magical elixir apparently not included in my tool arsenal. Cue the unsolicited advice on purchasing a new washer. Oh, and let's not forget the "service fee" and the discounted "time fee" he gladly charged for this interactive session. Later that evening, armed with a $10 bottle of penetrating oil from Ace Hardware, I tackled the supposedly insurmountable challenge myself. Lo and behold, the wash plate surrendered without a fight! Lesson learned, folks: If your appliance repair resembles a team-building workshop where you're the assistant, it might be time to slam on the brakes. Skip the service fee, keep your tools to yourself, and perhaps invest in a bottle of penetrating oil instead. #MitchellMysteryTools #DIYOverService"