
Serving Pagedale, MO and surrounding areas
Approved
In business since 2017
Free estimates
Emergency services offered
"The plumber arrived on time. Several days before he arrived, I had already removed the toilet and cleaned the remaining old wax from the bottom of the toilet. I had also removed the old, rusted and falling apart metal portion of the old closet flange, and all of the old wax rings. A portion of the old closet flange, which appeared to me to be plastic remained glued to the 3 inch I.D. black ABS drain pipe. The plumber glued a new closet flange inside and on top of the remaining portion of the existing old closet flange. He screwed the new closet flange down to the subfloor in three places. The subfloor was rotted away where the fourth screw should have gone. It appeared that two of the screws into the subfloor tightened down, but the third screw could not be tightened very much due to the condition of the subfloor. I had purchased a new wax ring and bolts at Lowes, as I had hopes of replacing the wax ring myself, but due to the rusted away closet flange, I decided I needed expert help and call the plumber. The plumber's wax rings were cold from being in the truck, so we used the wax ring I had purchased which was at room temperature. Also, the bolts that hold the toilet down, that the plumber had, did not have threads that went all the way to the head of the bold. Therefore, he used the bolts that came with the wax ring I purchased, since the threads went all the way to the head of the bolt. He installed the new wax ring and bolts and then set the toilet. He tightened the bolts, but the toilet would rock from side to side. He placed wedge shims under the toilet and between the wedge shims and tightening the bolts got the toilet secure and not rock. I wonder that since he left a part of the old closet flange on the drain pipe, and then installed the new flange on top, that maybe the closet flange was sitting too high, therefore requiring the wedge shims under the toilet. The toilet has not leaked since he installed the new flange and wax ring. I guess I'm a little disappointed that I didn't receive a bit of a reduction in the $409.00 charge since I had already removed the toilet and old wax ring, cleaned up the toilet and the remaining portion of the old flange and provided the new wax ring and bolts. I have concern that due to the poor condition of the subfloor, and that wedge shims were required, that the toilet may start rocking and/or leaking in the future."





+7




















































