Get matched with top storm drain installation pros in Florissant, MO

"Only rating 1 because it doesn't go lower. Had a new unit installed end of Sept 24. First time power goes out on 11/5, no electricity. When tri state sells you a product, they pitch their amazing customer service with all these guarnatees of knowing when your unit is out before you know and having someone there within 24 hours etc. Well, the first call we make we are told it will be the end of Nov to get someone out to look at it. 3 weeks. Nobody shows up. Then we get a call that says "your appointment on Dec 12 has been canceled and the earliest we can get to you is Jan 16th. This is 2.5 months wait to get service to fix a nearly $20k unit, that is upcharged because of the excellent service. You can't get anyone to answer your call. you wait on hold for 20 minutes, then have to leave a voicemail in which you will not get called back. Based on my experience, find someone else and pay less. Even if the service is bad, which it can't be worse than this, you save money! @kohler"

"awesome service, due to cost pf repair and age of appliance it was more cost effective to replace my equipment. they did recommend a retailer which i did purchase from."

"I cannot recommend Kirkwood Plumbing/Mr. Rooter anymore after my experience. I called because the copper pipe on my water heater (I believe the temperature and pressure valve) would leak when we took a shower. The plumber they sent was very nice and told me that he discovered the issue was a failed PRV. He said that when multiple faucets ran at the same time, the pressure was reduced and that meant the PRV failed. I even asked if this would fix the leaking copper pipe on the water heater and he said yes. He quoted me $785 to replace and although that seemed a bit high, I agreed. He left and got the part, came back and replaced it. Well, when he was done with that replacement he said he “looked closer at the water heater” and actually my expansion tank had ALSO failed and was mostly water when it should be air. Only he just looked and discovered this after doing $800 of work??? And oh the pipe between the water tank and expansion tank had been leaking at some point but was not now. He recommended a new expansion tank and replacing that pipe section. He quoted me an additional almost $700 to do that job!!! And told me that the leaking from the water heater would not be fixed until he also did this. He said he thought the PRV had failed causing the expansion tank to fail and he would need to go out to get a new expansion tank too. He apologized for not realizing that sooner he said. This is completely unacceptable. At this point I’m essentially held hostage by your company to complete the job as the already $785 would not have fixed the leak as told. I told the plumber it’s disappointing because if I knew it was a much bigger issue I would have likely gotten other quotes, and in addition, I don’t feel like I could really trust him or the company at this point. I agreed to do the expansion tank for an additional $271 and would wait for the pipe to be fixed since it was not currently leaking and only showed signs of leaking in the past. I will never again use this company and will make sure to spread my experience. While doing some jobs you may discover additional issues, this wasn’t the case here. All he had to do was test the expansion tank (which is apparently a common failure for temperature and pressure valve issues) BEFORE starting the job and give me a quote for the actual fix. Not do an expensive job saying it will fix the issue and then saying that it wouldn’t fix it after. He even said it was his mistake. Again, he was very polite, but it is completely unacceptable to essentially hold your customers hostage halfway through a job saying the first fix wouldn’t even fix the problem, after doing it. I’ve since learned that the expansion tank should have immediately been tested for this issue and that it was rather backward to check the PRV first, as the expansion tank is often the culprit in these cases and that considering he said that it was mostly water rather than air, it would have been easy to diagnose. As for the PRV, with the water off it maintained 60psi and dropped 10-20 points when two faucets were on, which I have since learned may also be normal operation and not needing replaced. I’m not sure if this is how all customers are treated or just women customers. My advice is do not use this company. They respond quickly but will gouge you and not provide upfront pricing. He could have saved himself two trips out (making this take much longer) as well as given me upfront pricing had he just “looked at the water heater closer” the first time- you know the apparatus I called them out for in the first place. Offering “upfront pricing” is clearly not something they do. I now feel like I paid $785 for a service I did not need when I really just needed a new expansion tank and could have paid for that/fixed that without replacing the PRV and checked to see if that fixed the problem. I even told him I did not have pressure issues. Beware for unneeded services at a high cost and not adequately diagnosing the problem or even investigating until AFTER finishing unnecessary work."

"Jacob thoroughly looked over everything; water lines, gas line, igniter, gas valve, connections, etc.. He took the time to make sure everything was working properly and even educated me on a few things I didn't know."

"Atlas did a fantastic job. Mike accurately diagnosed the problem (a foundation crack hiding behind wood paneling) and patiently explained it to us new homeowners. For the repair itself, he arrived on time, applied epoxy efficiently, and dealt with some unexpected obstacles. (Some flooring needed to be removed to -literally - get to the bottom of the issue.) Our neighbor highly recommended Atlas, and we see why!"

"Response was overall proactive. Sales expertise in estimating jobs needs improvement. Overall material and execution of works is of the highest quality and standard."

"Extremely customer service experience. The representative I dealt with was not only unhelpful but also came across. As both judgmental and lacking professionalism when I asked clear questions about pricing I received vague misleading answers. They scheduled an appointment that I had agreed upon for one o'clock pm but no one show up or call. Instead I received a text for 1 o'clock pm.; When I called to let them know The situation and the pricing they have changed their answer from 1 -3pm and told me that there was a fee that would be applied. When I asked a follow up question the Rep. hung up on me. The overall behavior was unprofessional and extremely biased based on demographic that they choose not to served. I would expect more transparency, respect and communication."

"Very professional service, and great customer service."

"I recently had the pleasure of working with The Shower Company for a shower installation, and I couldn't be more impressed with their service. Not only did they complete the shower replacement efficiently and professionally, but they also went above and beyond when our sump pump failed unexpectedly. In an emergency situation, their team responded quickly, assessing the issue with our sump pump and installing a new one that very same day. It was such a relief to have such a dependable company handle both issues seamlessly. The technicians were knowledgeable, courteous, and truly cared about resolving the problem quickly, even during an urgent situation. From the initial consultation to the emergency repair, The Shower Company exceeded expectations. If you're looking for reliable, professional service, I highly recommend them! They have earned my trust and future business."

"I had two exterior faucets that were leaking, know that I risked frozen pipes if I did not have them fixed, consulted you, selected the Zoom company that was at top of list. Tehir plumber showed up on time Monday Morning, I showed him the faucets, requested that he install new washers,he informed me that they were too old to repair, suggested frost free ones, and as I knew they had to be fixed before winter, I agreed (I am still trusting them because of their Angi rating) He informs he he will have to cut hole in the finished ceiling to access pipe to complete installation, I agrees, he cuts but cannot locate pipe, goes outside to look again, cuts another hole, still cannot find pipe. He then tells me that he cannot replace it because of how the pipes are installed. Then he goes to the back faucet and decided that he cannot replace that one either. Somewhere along the line,not telling me, he shut off all water to my house someplace in front lawn. He then proceeds to put new washers in each of the faucets, I observe him doing so in the front, and turn it on and off myself. At this point, he suggests a shut off valve for the back faucet, which I agree to, and he begins cutting a length from the pipe in the rafters. Now remember, He has been in the back several times, but apparently did not notice the gas grill installed five feet from the house. IAs I agreed to the shut off, go upstairs to wait while he cuts a section of the copper pipe which he thought was water, but really was the gas connection to the grill. I soon start smelling gas, inform him, he smells it too, had an immediate evacuation. At this point he walks away from me, turns his back, starts calling someone, informs me that he has to call the fire department and Spire gas company, while I am standing there without any warm clothing in the drizzle. Fire dept. begins to clear he interior air of my house of gas, gas person goes downstairs and caps the gas pipe, they put me in his truck with heater on so I cannot hear any of the things they are discussing. I am informed that they shut off the gas (NO FURNACE!) I had to get someone in there to check everything out before they could turn it back on . I contacted Rhymes heating and Cooling , they gave me a Tuesday morning appt, but fortunately for me later in the afternoon they were able to get their man out. About this time was when your company called to ask me how it went, I started the story, your person gave me the customer service number to contact. But the story is not over...the Rhymes guy spends two hours, even calling in colleague to assist, but cannot find any leak. They cut more holes in the ceiling to access the gas line going to the kitchen stove, cannot find anything. At this point, he asks me to call Spire to ask if they can come and pinpoint what needs to be fixed to get my gas on....they suspect it might be in the meter area, which they cannot touch. Spire agrees to send an emergency guy out. By this time, my mouth is so dry I desperately need water...there is nothing coming out of the faucets.!!! The Rhymes man calls the water company, who will send emergency call. At this point, it is about 4, I pay Rhymes $389 for two hours work, necessitated b the Zoom guy cutting the gas line. A bit later, the new Spire man comes, takes the meter apart, cannot find anything there, spends another hour+ checking everything out. The water company guy arrives, cannot find any problems indoors. Remember the Zoom guy turned off the water in the main shut off...he left without turning it back on!!! Water gets turned back on. The Spire man turns the gas back on, and they both leave sometime in the dark. Bottom line, the Zoom plumber was certainly not up to the job, did not even clean up the parts of the ceiling that fell to the floor, even questioned me about all my clothes hanging in the basement, what my husband thought of it, I advised him that I had been married to an abusive man who I divorced 50 years ago, costing me $389 bill to Rhymes, $465 to Zoom for two washers, a torn up ceiling. a nightmare of a day. the"