This pro has maintained an average of 4.5+ star throughout their time with Angi.
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Cleaning and clearing, inspection, and repairs! Zoom Drain is a full service provider of residential & commercial drain cleaning and inspection. We’re best known for fast response times and our ability to provide focused solutions to drain & sewer problems. From sinks, toilets, and tubs to main drains, roof drains, storm drains, and anything else that carries water, we’ve got you covered. We also offer grease trap cleaning services and planned preventative maintenance.
Business highlights
Emergency services offered
30 years of experience
Services we offer
Drain cleaning and clearing services Drain/sewer video camera inspections Hydro-jetting services Powersnaking/cabling drain services Pipe locating services
Services we don't offer
Don't see your need on our list of services? Give us a call to further discuss your needs!
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 16
Assorted photos uploaded by Zoom Drain
Reviews
4.54 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 25% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-4 of 4 reviews
Josetta S.
Aug 2025
Drain Cleaning
Extremely customer service experience. The representative I dealt with was not only unhelpful but also came across. As both judgmental and lacking professionalism when I asked clear questions about pricing I received vague misleading answers. They scheduled an appointment that I had agreed upon for one o'clock pm but no one show up or call. Instead I received a text for 1 o'clock pm.; When I called to let them know The situation and the pricing they have changed their answer from 1 -3pm and told me that there was a fee that would be applied. When I asked a follow up question the Rep. hung up on me. The overall behavior was unprofessional and extremely biased based on demographic that they choose not to served. I would expect more transparency, respect and communication.
Response from Zoom Drain
"Hi [Member Name Removed], I am sorry for the confusion. When you called our technician was in route to your home at 1:15 pm. You asked if the estimate was free. At that time it was stated we have a $69 service fee but that fee is waived if we perform any service. You were informed that it appeared you would need a snaking to take care of any blockages if your drains were backed up, stating the tech could determine that once on site. Since the fee was $69 you asked to cancel. If there was confusion about arrival I am very sorry. In our job we always try to give a window of arrival. We can never give specific times due to the nature of our job. We can always be running ahead or behind in this line of work. We give 2 hour windows. If that was not conveyed to you, my apologies. We service the entire St. Louis area, there are no area we choose not to serve. A cancellation was requested. We were in route to your home. Thank you"
Joseph C.
Oct 2024
Plumbing
They did get the job done. Problem was 2 weeks ago it was clogged with "flushable" wipes and yesterday another wad of wipes. I literally stopped using them before ever calling the plumbers realizing they were the issue. He fixed the clog free this time but insinuated the idea that it was my fault. Unless they got stuck in the pipes on the way to the basement not my fault for the second time. Unsure about hiring again.
Response from Zoom Drain
"Thank you for being a customer. We appreciate you and your feedback. As stated in the previous invoice, there is no warranty if we find wipes in the pipes while cleaning. Masen went above and beyond and did not charge for this cleaning despite there not being a warranty. We appreciate your business and hope you would choose us again."
Mary R.
Jul 2024
Plumbing
Masen was awesome! He was patient and took the time to explain everything he was doing. He got a second opinion for my issue and left me with a comprehensive plan. Would definitely use this company again!
Response from Zoom Drain
"Thank you [Member Name Removed], it was a pleasure to help you out!"
Mark E.
Nov 2023
Drain Cleaning, Sewer Cleaning
Extremely well. Very diligent work. Great conversation exchange about the work being done.
Response from Zoom Drain
"Thanks for choosing Zoom Drain and leaving us a 5 Star Review!"
Alex H.
Nov 2023
Drain Cleaning, Sewer Cleaning
Loved the service. They were very professional and cleaning was top notch.
Response from Zoom Drain
"Thank you so much for choosing Zoom Drain! It was a pleasure to meet you. Thank you for leaving a 5 Star Review!"
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Zoom Drain is currently rated 4.5 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Zoom Drain accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Zoom Drain offers free project estimates.
Yes, Zoom Drain offers eco-friendly accreditations.
No, Zoom Drain does not offer a senior discount.
Yes, Zoom Drain offers emergency services.
Yes, Zoom Drain offers warranties.
Zoom Drain offers the following services: Drain cleaning and clearing services
Drain/sewer video camera inspections
Hydro-jetting services
Powersnaking/cabling drain services
Pipe locating services
Don't see your need on our list of services? Give us a call to further discuss your needs!