
Serving Independence, MO and surrounding areas
In business since 2018
Emergency services offered
Credit card accepted
"This started with a persistently dripping bathroom faucet. The faucet was probably original to my mid-1960s ranch house. As long as I was calling a plumber in, I also wanted a dripping toilet (it was leaking around the handle used when flushing) repaired. I was pleased that a plumber was available the same day I contacted True Blue even though these repairs were certainly not an emergency. Anthony R., the plumber, came as scheduled late that afternoon. He was very competent and professional. He replaced the bathroom faucet with a modern new faucet because it really did need to be replaced. (My original faucet was so old that the metal at the base seemed to be peeling/twisted up--it was one of those faucets with the handles looked like plastic jewel knobs.) I examined the new faucet prior to it being installed and can verify its quality and heaviness. The new faucet has an arched neck where the water comes out and gives some height between the water coming out and the bathroom sink that wasn't there before. When turning off the water to the house, Anthony recommended replacing that on/off valve as well as a piece above that which regulates water pressure to the house. I'm sure both of these were also original to the house. The on/off valve was really corroded and I turned it gingerly when I had to turn the water off/on. As far as the water pressure goes, the Kansas City Water Department has been doing a lot of work in my neighborhood and will probably continue to do so and may at some point in time actually work on my street. To defend my house against the water pressure changes this can cause, I thought this change was also needed. I'm not sure I quite understand how it works, but apparently the water pressure had something to do with the toilet leaking. Be that as it may, I haven't had any problems with the toilet since the changes were made although the toilet was also worked on. These repairs were quickly done and did not involve a lot of time. I think this was a good value even though what was basically a leaky faucet expanded to replacing a water pressure device and the house on/off valve and cost about $1200. (I lived in another house where the house on/off valve had a box dropped on it which broke it, causing a major flood as water poured out. That's destructive so that's why I appreciate Anthony being proactive and making the recommendations he did as well as being able to complete it during this visit.)"





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