Founded 1999 • With Angi since June 2004
Angi Certified
Service Provider Response
Mr. [Member Name Removed], a proposal for the work we discussed was emailed to your email on 7/27/17 at 2:24 pm. I never received a default that it was the wrong email. This was a 2 day response from the day I looked a your project. I stated we were booked into November and possibly December because we are always having outstanding proposals coming in and by the time you received your proposal and made a decision that we would probably booked into December. New Transitions takes pride in doing quality professional work and has always been concerned about reputation. That being said a phone call to us would probably been just before condemning us on social media when our part of the process was followed .ie. the email on 7/27/17 at 2:24 pm within 2 days of looking at the project. I would be glad to speak with you about this matter and have left a voicemail on your phone this morning 7/13/17 at approx. 7:30 am. I would hope with this information you would see fit to remove this rating on Angie's List as we feel it is unfair and unjust. Sincerely, Bryan Ousley 11/27/17...... I have since this response tried 2 additional times to get in contact with Mr. [Member Name Removed] but he will not return my phone calls.Painting